Bob Rankin

Bob Rankin is a translator for the technology impaired -- a writer and computer programmer who enjoys exploring the Internet and explaining technology in plain English. His work has appeared in Computer World, NY Newsday, and other publications. Bob is also publisher of Internet TOURBUS, author of several computer books, and creator of the Lowfat Linux tutorial.

Bob Rankin: 9 Great Portable Tech Support Tools

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A well-prepared scout never goes anywhere without his trusty Swiss army knife. Similarly, you need a portable arsenal of troubleshooting tools to solve common computer problems. You never know when your laptop, or a friend’s computer, may start acting up. Load up these free tech support utilities onto a USB flash drive and they’ll think you’re a tech support superhero!

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