Leo Notenboom

Leo A. Notenboom is the owner of Puget Sound Software, LLC and the Leo in Ask Leo!. Leo has been in the personal computer and software industry since 1979, as a software engineer, a manager of software engineers, and as a consultant. In 1983 Leo joined what was then a medium sized local company called Microsoft and spent the next 18 years in a wide variety of groups working on a wide variety of software. If you're running Microsoft Windows, if you've used a Microsoft development tool or Microsoft Money, or if you've ever purchased a ticket through Expedia, there's a good chance you've been touched by some of his work. And of course, since 2003, Leo has been answering your tech questions on Ask Leo!

Ask Leo: Combine two internet connections to get a faster connection?

Leo Notenboom / February 21, 2012

Everyone wants a faster internet connection. I’m frequently asked if it’s possible to combine two or more connections for speed. The answer is yes … but.

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Ask Leo: Just how dangerous is it out there?

Leo Notenboom / February 13, 2012

With daily dire warnings and admonitions, it’s easy to believe that the internet is dangerous. With appropriate and simple safeguards, it needn’t be.

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Ask Leo: How do I upgrade from 32-bit to 64-bit Windows?

Leo Notenboom / February 8, 2012

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If you have a 64-bit capable machine, you may want to upgrade from 32-bit Windows to 64. Unfortunately, the upgrade, while quite possible, isn’t easy.

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Ask Leo: Why I don’t like System Restore

Leo Notenboom / January 31, 2012

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System Restore is a pretty nifty feature in concept. In practice, I see it have too many problems to feel comfortable relying on it.

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Ask Leo: How to remove spyware from a PC I loaned to a former friend?

Leo Notenboom / January 23, 2012

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Anyone with physical access to your computer can do anything with or to it. I’ll look at cleaning up after loaning it to the wrong person.

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Ask Leo: What do I do when Windows Explorer crashes?

Leo Notenboom / January 17, 2012

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Windows Explorer is the workhorse behind the Windows user interface. In many ways it *is* Windows. I’ll cover what to look for when it crashes.

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Ask Leo: Most Popular Questions of 2011

Leo Notenboom / January 9, 2012

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The 10 most popular questions for 2011 as measured by visits to Ask Leo! This year’s top issue? Email account theft.

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Ask Leo: Get rid of questionable Hotmail auto-completes?

Leo Notenboom / December 27, 2011

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If you’re finding unrecognized and adult entries in Hotmail’s auto-complete, there’s a good chance that you have Messenger invitations that you don’t know about.

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Ask Leo: How do I disable Internet Explorer add-ons?

Leo Notenboom / December 22, 2011

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Internet Explorer add-ons are a common cause of problems that are incorrectly blamed on IE itself. I’ll show you how to disable IE add-ons.

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Ask Leo: Will you help fix my account? My username & password are …

Leo Notenboom / December 14, 2011

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In a desperate move to resolve account access issues, people are frequently trusting people they shouldn’t and providing too much private information.

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