Southern Water, a company providing water services across several regions in England, has disclosed that data belonging to 5-10% of its customers has been compromised in a cyber attack.
Personal information and financial data may have been stolen and potentially sold on the dark web. The compromised data includes names, dates of birth, national insurance numbers, bank account details, and reference numbers.
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The company, which serves 2.5 million customers for water services and over 4.7 million for wastewater services, has apologized for the incident and assured that essential services and water supplies remain unaffected. Southern Water has initiated investigations into the breach, collaborating with cybersecurity experts and regulatory authorities. It plans to notify affected customers and employees while monitoring the dark web for illicit activity related to the stolen data. The Information Commissioner Office (ICO) has been informed and is conducting its investigation. The ICO advises individuals concerned about their data to contact them for assistance.
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