Veolia North America, a subsidiary of the multinational conglomerate Veolia, revealed a ransomware attack affecting its Municipal Water division and disrupting bill payment systems.
Following detection, defensive measures were implemented, temporarily taking some systems offline.
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Veolia is collaborating with law enforcement and forensics experts to assess the attack’s impact. Although back-end systems are restored, some customers face online bill payment delays.
The incident did not affect water treatment operations. Limited individuals’ personal information may have been compromised.
Similar attacks on water facilities, including Southern Water in the UK, highlight a growing trend. Authorities like CISA, FBI, and EPA have issued guidelines to enhance water utilities’ cybersecurity.
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