Users of Seagates 7200.11 Baracuda ES.2 SATA and DiamondMax 22 hard drives are falling victim to a firmware bug as reported by Seagate, various forums, and blogs.
Some users of the Barracuda 7200.11, Barracuda ES.2 SATA, and DiamondMax 22 desktop hard drives are blocked from their data by a firmware bug that is causing lock-ups and/or failures. Users are finding that although data has not been erased from their drives – some data is being rendered inaccessible.
SEAGATE says there is no data loss, but obviously there may be issues for individual users learning how to access or recover the data.
HELP LINKS
Here is the SEAGATE Knowledge Base Link for this announcement. Note that it suggests they will help with data recovery if necessary.
This link uses your model number to determine if your drive is affected.
You can facilitate assistance by sending an email including the drive model number, serial number and current firmware revision to: [email protected].
All would be well in Barracuda world if the firmware was the complete fix, but that’s not what is taking shape. You can follow the carniage on SEAGATEs forum in this thread. References to hard drives and bricks in the same sentence are never good for a Hard Drive manufacturer.
We’ll keep you posted of any new announcements.
