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Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP laptop 15-dy1xxx.

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HP

HP laptop 15-dy1xxx Satisfaction Reviews

Average Satisfaction
 
  3.46 out of 4

Percent Freezing
6%

Percent Slow
14%
Make
HP
Model
laptop 15-dy1xxx
PC Type
Portable
Total Votes: 2549
2%
 
3%
 
43%
 
52%
 


Date Comments Satisfaction
10/14/2022 10:13:16 AM work great I hope
 
  4.00 out of 4
6/23/2022 8:36:58 AM looks good
 
  4.00 out of 4
2/25/2022 10:46:11 PM I like it... it has been good and depemdable.. I might get a new one sometime this yearl
 
  4.00 out of 4
3/22/2022 3:07:46 PM It's new
 
  4.00 out of 4
10/12/2021 4:46:28 PM No issues
 
  4.00 out of 4
11/23/2021 10:38:14 AM I contacted HP, the individual is in India and said that my computer was hacked, IP adressed hacked and that I needed a level 5 engineer because my IP adress was hacked.
 
  4.00 out of 4
2/15/2022 3:21:18 PM happy to be done
 
  4.00 out of 4
7/5/2021 8:45:53 AM This is a new laptop. No issues at the moment.
 
  4.00 out of 4
7/23/2021 7:35:50 PM Its seems to be faster now with the updates.
 
  4.00 out of 4
8/21/2021 11:48:30 AM works grest
 
  4.00 out of 4
3/4/2021 8:45:39 PM new laptop
 
  4.00 out of 4
3/9/2021 3:41:20 PM Great to have PC matic
 
  4.00 out of 4
3/11/2021 8:33:42 AM super fast slim and lightweigyt
 
  4.00 out of 4
3/11/2021 8:55:01 PM Brand new
 
  4.00 out of 4
3/12/2021 12:05:13 PM new PC
 
  4.00 out of 4
3/13/2021 5:59:19 PM This is a brand new laptop. My satisfaction isn't set yet, but so far, so good.
 
  4.00 out of 4
3/25/2021 8:46:50 PM Much quicker than other one that I use for word
 
  4.00 out of 4
3/27/2021 3:37:10 PM New purchase
 
  4.00 out of 4
4/3/2021 5:50:33 PM brand new, first scan
 
  4.00 out of 4
4/12/2021 5:54:53 PM NEW
 
  4.00 out of 4
12/26/2020 3:12:10 PM brand new
 
  4.00 out of 4
12/27/2020 10:54:54 AM Brand new
 
  4.00 out of 4
12/27/2020 11:12:43 AM This is a new PC
 
  4.00 out of 4
1/12/2021 7:06:44 PM This is a new PC and so far we are satisfied with it
 
  4.00 out of 4
1/16/2021 8:32:13 AM This is a newly purchased computer that I wish to add to my account.
 
  4.00 out of 4
1/16/2021 2:53:03 PM I like pc matic
 
  4.00 out of 4
1/18/2021 5:37:23 PM This product keeps the virus out
 
  4.00 out of 4
1/9/2021 2:51:35 PM brand new computer.
 
  4.00 out of 4
1/10/2021 2:09:49 PM just beginning to use it
 
  4.00 out of 4
1/21/2021 10:33:36 AM It is a new pc.
 
  4.00 out of 4
1/25/2021 8:01:06 PM It's brand new...
 
  4.00 out of 4
2/3/2021 1:55:23 PM HP windows 10 bought May 2020
 
  4.00 out of 4
2/8/2021 11:28:15 AM I use this computer for my Consulting work and personal.
 
  4.00 out of 4
2/8/2021 7:35:14 PM first time user of touch screen pc
 
  4.00 out of 4
1/26/2021 9:25:43 PM new pc bought dec 2020
 
  4.00 out of 4
1/28/2021 8:22:47 PM good value
 
  4.00 out of 4
2/12/2021 7:17:43 PM Easy to operate and efficient
 
  4.00 out of 4
2/14/2021 3:04:24 AM IT IS BRAND NEW.
 
  4.00 out of 4
3/3/2021 7:18:39 PM this is a brand new PC. I have my older PC that was painfully slow.
 
  4.00 out of 4
3/4/2021 12:07:25 PM YOUR COMPANY IS THE ONLY ONE I FULLY TRUST. IT TOOK ME A FEW YEARS TO SAVE FOR MY NEW LAPTOP, SO OF COURSE I WANT TO CONTINUE WITH YOU. MADE IN USA!
 
  4.00 out of 4
9/2/2020 8:00:05 PM i like this pc because it is all i can use for school
 
  4.00 out of 4
9/6/2020 3:04:38 PM great program
 
  4.00 out of 4
9/7/2020 4:03:12 PM Nice pc....good for what I need t to do.
 
  4.00 out of 4
9/14/2020 2:12:29 PM This is a new computer addition
 
  4.00 out of 4
9/15/2020 8:58:33 PM It is brand new, purchased 3 weeks ago
 
  4.00 out of 4
10/2/2020 9:27:06 PM even I could install this program, HOORAY !!!!!
 
  4.00 out of 4
10/3/2020 7:07:56 AM This is a new computer.
 
  4.00 out of 4
10/4/2020 1:47:21 PM so far its been great
 
  4.00 out of 4
10/10/2020 3:42:35 AM PC Matic is new to this particular computer, but I have been using it for several year on several other devices with great sucess. Very satisfied thus far.
 
  4.00 out of 4
10/10/2020 11:24:42 PM just got it
 
  4.00 out of 4
10/11/2020 1:21:44 PM it is not a pain to use, & lets me use my computer!
 
  4.00 out of 4
9/28/2020 8:37:08 AM Just purchased on September 24, 2020
 
  4.00 out of 4
9/30/2020 1:05:29 AM I like it.
 
  4.00 out of 4
10/16/2020 1:49:53 PM brand new
 
  4.00 out of 4
10/16/2020 9:28:52 PM Great Job Keep up the fantastic work
 
  4.00 out of 4
10/18/2020 4:01:35 PM this is a new computor so no issues just adding PC Matic
 
  4.00 out of 4
10/19/2020 3:54:04 PM love this pc Matic
 
  4.00 out of 4
10/26/2020 9:25:42 AM new, no issues
 
  4.00 out of 4
11/3/2020 11:53:48 AM Couldn't be easier, thank you.
 
  4.00 out of 4
11/5/2020 1:22:32 PM I have a hack on one of my bank accounts. its locked up and wants me to call a number for microsoft to get it fixed. i know it is a scam to get money from me.
 
  4.00 out of 4
11/5/2020 9:29:54 PM Been uding pc matic for years!!
 
  4.00 out of 4
11/12/2020 5:14:10 PM Ease of set-up and use.
 
  4.00 out of 4
12/2/2020 1:52:01 PM Brand new. Just fired up 24 hours ago.
 
  4.00 out of 4
12/3/2020 6:41:54 PM teenage computer
 
  4.00 out of 4
12/9/2020 3:38:24 PM None.
 
  4.00 out of 4
12/14/2020 4:34:27 PM its new
 
  4.00 out of 4
6/17/2020 2:21:44 PM great lap top
 
  4.00 out of 4
6/21/2020 12:07:02 PM sometimes it takes very long for this computer to come up
 
  4.00 out of 4
6/21/2020 2:07:26 PM its new
 
  4.00 out of 4
7/13/2020 2:43:41 PM It's new.
 
  4.00 out of 4
7/26/2020 1:28:03 PM It is brand new so no real history yet.
 
  4.00 out of 4
7/28/2020 12:23:48 PM new computer, new to pc matic
 
  4.00 out of 4
8/4/2020 7:49:37 AM this laptop replaces an older and much slower laptop. Im hoping for the best possible performance because of PC Matic.
 
  4.00 out of 4
8/6/2020 1:10:15 PM this is my first laptop
 
  4.00 out of 4
8/9/2020 10:25:16 AM This ia a brand new computer.
 
  4.00 out of 4
8/9/2020 3:28:15 PM new laptop so far very good
 
  4.00 out of 4
8/11/2020 5:33:44 PM Wonderful laptop, best I ever purchased!
 
  4.00 out of 4
8/12/2020 8:36:43 PM I have had PC Matic for several years with no probloem
 
  4.00 out of 4
8/13/2020 1:19:15 PM it's ok
 
  4.00 out of 4
8/14/2020 3:25:02 PM It brand new so I haven't had it long enough to have any issues
 
  4.00 out of 4
8/16/2020 5:58:00 PM since installing PC Matic I have never had a problem with my computers
 
  4.00 out of 4
8/25/2020 4:08:06 PM new have not used very long
 
  4.00 out of 4
7/22/2020 9:23:24 PM Pretty new... lot's of potential.
 
  4.00 out of 4
7/25/2020 9:49:26 PM Just got it so I don't know yet!
 
  4.00 out of 4
4/20/2020 1:46:24 PM Very satified if I am protected.
 
  4.00 out of 4
4/22/2020 9:16:20 PM It is brand new. This was the first scan.
 
  4.00 out of 4
4/29/2020 10:39:02 PM New PC. Running very well
 
  4.00 out of 4
5/4/2020 1:15:09 PM You have always been there for us
 
  4.00 out of 4
5/6/2020 3:34:24 PM new
 
  4.00 out of 4
5/10/2020 6:01:32 PM new as of 5\10\2020
 
  4.00 out of 4
5/13/2020 11:21:09 AM relatively new, so just getting used to this lap top
 
  4.00 out of 4
5/13/2020 2:28:44 PM file's keep sending damaged or corrupt
 
  4.00 out of 4
5/16/2020 9:33:23 AM I just got it...It is new
 
  4.00 out of 4
5/17/2020 10:39:25 AM Just getting used to the new laptop. My old one was 9 yrs old.
 
  4.00 out of 4
5/17/2020 11:12:45 AM It is brand new.
 
  4.00 out of 4
5/18/2020 4:21:46 PM It is brand new just booted it up today
 
  4.00 out of 4
5/19/2020 3:56:01 PM brand new
 
  4.00 out of 4
5/21/2020 2:55:27 PM Just started it up but so far it looks and works well.
 
  4.00 out of 4
5/25/2020 8:20:50 PM Just puchased this PC
 
  4.00 out of 4
5/27/2020 8:01:14 PM I removed s mode from microsoft. Do I need to worry?
 
  4.00 out of 4
5/30/2020 12:46:16 PM Just purchased
 
  4.00 out of 4
6/4/2020 3:14:39 PM brand new
 
  4.00 out of 4
6/9/2020 9:55:21 AM new pc
 
  4.00 out of 4
2/5/2020 5:17:31 PM just purchased as my last asus crashed.
 
  4.00 out of 4
2/5/2020 7:18:21 PM Reloading PC Matic, should say enough. Thankyou.
 
  4.00 out of 4
2/6/2020 9:44:38 AM Just got it but seems very good.
 
  4.00 out of 4
6/11/2020 9:05:42 PM I just bought this computer to replace my old one
 
  4.00 out of 4
2/23/2020 4:06:47 PM Brand new.
 
  4.00 out of 4
2/22/2020 7:45:23 PM this computer is new. not sure of satisfaction yet
 
  4.00 out of 4
3/3/2020 7:36:13 PM just purchased 3/2/20
 
  4.00 out of 4
3/5/2020 9:20:05 PM really great
 
  4.00 out of 4
3/16/2020 2:00:41 PM Just brought it
 
  4.00 out of 4
3/17/2020 9:38:51 PM It's new. I've only had it a few hours.
 
  4.00 out of 4
3/18/2020 10:14:09 AM rwyhjwsrynadB
 
  4.00 out of 4
3/18/2020 7:39:30 PM Is brand new
 
  4.00 out of 4
3/20/2020 2:32:53 PM it's a new computer
 
  4.00 out of 4
3/21/2020 12:17:14 PM works great
 
  4.00 out of 4
3/22/2020 2:32:59 PM it is fast
 
  4.00 out of 4
3/22/2020 7:49:30 PM We are just geginning to use this.
 
  4.00 out of 4
3/24/2020 11:32:08 AM I got this computer from my parents for having very good grades and so far i love it
 
  4.00 out of 4
4/1/2020 10:21:12 AM I am a serior citizen and a retired veteran, I am not as skilled as you are with computores. The installing instuction was challenging for me, can you slow it down for the older generation. Thank you PC Matic
 
  4.00 out of 4
3/10/2020 1:03:30 PM COMPUTER IS NEW.
 
  4.00 out of 4
4/9/2020 3:55:13 PM great
 
  4.00 out of 4
12/10/2019 5:09:33 PM his is a new HP Laptop and before I could download PCMatic it was HACKED. I just pray that PCMatic can cean this computer and provide a safe operating experience.
 
  4.00 out of 4
12/21/2019 5:13:22 AM I just bought this computer. I really like it.
 
  4.00 out of 4
1/17/2020 12:03:38 PM you guys are great!!! we REALLY appreciate you !!! This is a new computer and I wouldn't be able to use it without fear without you guys!!
 
  4.00 out of 4
1/21/2020 3:43:15 PM just purchsed it
 
  4.00 out of 4
1/23/2020 7:57:11 PM Very resonably priced.Have been extremely satisfied with my computers performace
 
  4.00 out of 4
1/28/2020 7:17:46 PM I love it's ease of use.
 
  4.00 out of 4
1/28/2020 8:37:45 PM I am very pleased with the ease of use.
 
  4.00 out of 4
11/16/2019 9:41:24 PM The PC is Brand New. I Trust Your System to keep me free of annoying jackasss,s. Thank You and all
 
  4.00 out of 4
1/31/2020 3:48:48 PM Supports are always timely and details.
 
  4.00 out of 4
8/31/2022 2:33:00 PM Use it at least once a week.
 
  4.00 out of 4
10/30/2022 1:06:25 PM I use it for everything.
 
  4.00 out of 4
1/11/2023 4:32:09 PM I tried another company and I am so glad to be back with PCmatic. I will never go anywhere else for my security. Thank you
 
  4.00 out of 4
3/17/2023 8:15:37 PM n/a
 
  4.00 out of 4
5/26/2023 9:22:36 PM like this computer
 
  4.00 out of 4
5/8/2023 3:35:47 PM Does what I want it to.
 
  4.00 out of 4
5/14/2023 4:03:18 PM WISHED KEYBOARD LETTERS & NUMBERS WOULD LIGHT UP.
 
  4.00 out of 4
6/8/2023 9:27:52 PM I have never had a problem with it.
 
  4.00 out of 4
6/27/2023 8:19:17 AM PC Matic is easy to install and very reliable
 
  4.00 out of 4
8/29/2023 11:34:13 AM I feel very comfortable and secure with pcmatic protection
 
  4.00 out of 4
9/3/2023 2:15:11 PM i'ts fast and consisten
 
  4.00 out of 4
9/20/2023 9:54:05 AM had to get this repaired had 6 virus on it I have had tis ffor a few years
 
  3.00 out of 4
9/22/2023 1:19:53 PM not sure just stared
 
  3.00 out of 4
7/17/2023 9:36:43 AM Functions well with the exception of system updates.
 
  3.00 out of 4
7/21/2023 6:08:01 PM just added...no opinion as yet
 
  3.00 out of 4
8/14/2023 2:02:06 PM Still running slow after Norton
 
  3.00 out of 4
8/17/2023 3:26:17 PM haven't seen results of first scan yet
 
  3.00 out of 4
6/9/2023 3:13:26 PM nothing to say
 
  3.00 out of 4
4/28/2023 1:44:01 PM ok
 
  3.00 out of 4
9/28/2023 12:39:33 PM Don't really know since I'm still installing it
 
  3.00 out of 4
5/15/2023 4:08:52 PM I live in a rual area where internet services are limited.
 
  3.00 out of 4
5/19/2023 12:03:05 PM It is newer, and I was worried about Microsoft continuing to support my older laptop
 
  3.00 out of 4
4/4/2023 8:13:21 PM yes
 
  3.00 out of 4
4/13/2023 9:56:24 AM I'm having issues with the touch pad not working properly.
 
  3.00 out of 4
4/17/2023 8:36:48 PM running slow
 
  3.00 out of 4
3/17/2023 7:44:22 AM need to empty tempary files
 
  3.00 out of 4
4/1/2023 10:20:57 AM Seems to work fine.
 
  3.00 out of 4
1/20/2023 12:49:45 PM I have had some issues with my HP printers so I'm still on the fence with HP
 
  3.00 out of 4
2/21/2023 3:44:38 PM just have to get used to navigating
 
  3.00 out of 4
12/8/2022 8:44:45 PM like size
 
  3.00 out of 4
12/31/2022 10:58:06 AM but you guys have poor customer service.
 
  3.00 out of 4
7/30/2022 2:21:34 PM easy to operate for me and I can take this computer with me where ever I go
 
  3.00 out of 4
7/21/2022 3:54:29 PM keyboard is offset
 
  3.00 out of 4
7/28/2022 11:37:54 AM I use for personal and some lite work the PC works fine for my needs.
 
  3.00 out of 4
11/1/2022 6:25:23 PM Was a touch screen. I tried to disable that function. Still not stable
 
  3.00 out of 4
11/5/2022 6:07:34 PM I haven't had it long enough to know how satisfied I am
 
  3.00 out of 4
4/6/2020 8:21:49 PM new computer
 
  3.00 out of 4
10/28/2022 12:52:20 PM havent got to use it yet. ask me after i get my computer scanned and cleaned up.
 
  3.00 out of 4
11/30/2022 11:35:51 AM Runs good. A little slow at times.
 
  3.00 out of 4
9/7/2022 7:52:41 PM Is a brand new device and only received it yesterday
 
  3.00 out of 4
9/23/2022 4:47:33 PM slow, too many games on it!
 
  3.00 out of 4
8/31/2022 2:01:36 PM need to up to life time service
 
  3.00 out of 4
12/1/2019 4:35:44 PM just got it
 
  3.00 out of 4
1/30/2020 8:38:25 PM I am just setting this computer up. I have not used the internet much yet.
 
  3.00 out of 4
1/22/2020 5:49:41 PM I'm frustated woth windows10. Some of my e-mails display as alpha numeric, which I can't interpret. It has already been hacked and i had to do restore to bring it bsck to original condition, The defender system was triggered making it useless. Hopefully PCMATIC will protect my computer.
 
  3.00 out of 4
1/23/2020 12:07:51 AM New to me, just getting used to it.
 
  3.00 out of 4
12/25/2019 1:45:31 PM it is brand new
 
  3.00 out of 4
1/12/2020 3:08:01 PM na
 
  3.00 out of 4
1/13/2020 1:48:13 PM I use multipl screens on pch.com. This new computer does not keep me logged in consistently when I switgh screens.
 
  3.00 out of 4
4/13/2020 3:47:03 PM have not used much wanting to get security set up first
 
  3.00 out of 4
4/15/2020 1:33:40 PM It is brand new so not sure
 
  3.00 out of 4
3/10/2020 8:25:17 PM I cannot get my brother HL-L2340DW printer to work either by cable or wirelessly with this laptop.
 
  3.00 out of 4
3/11/2020 11:20:16 AM new still stetting up
 
  3.00 out of 4
3/18/2020 2:08:34 PM It is brand new. It seems slow, but setting up PC Matic was one of the first things I have done.I am going to anserw yes to running slow because it seem to take for ever to load pages.
 
  3.00 out of 4
3/18/2020 6:31:28 PM as a new user windos I need lots of help
 
  3.00 out of 4
3/7/2020 2:42:22 PM I don't like window 10. need this one to do my crafts.
 
  3.00 out of 4
2/23/2020 3:38:13 PM Windowsstopped booting up
 
  3.00 out of 4
2/24/2020 9:13:43 AM Brand new
 
  3.00 out of 4
2/29/2020 12:42:48 PM New......just setting up
 
  3.00 out of 4
3/2/2020 10:35:23 AM its a new computer
 
  3.00 out of 4
2/4/2020 2:28:35 PM It is new
 
  3.00 out of 4
2/16/2020 2:50:23 PM Brand new computer installed today
 
  3.00 out of 4
2/18/2020 10:01:24 AM new computer
 
  3.00 out of 4
2/21/2020 12:44:22 PM no
 
  3.00 out of 4
5/30/2020 4:42:09 PM this is a new computer
 
  3.00 out of 4
5/27/2020 9:09:44 PM new computer
 
  3.00 out of 4
5/29/2020 11:15:06 AM Just got it today.
 
  3.00 out of 4
5/27/2020 5:19:28 PM My other computer got a cracked screen had orher problems, like a bad keyboard. It is being repaired. This was a cheap replacement.
 
  3.00 out of 4
5/18/2020 7:15:05 PM its brand new so hard to make a statement about it
 
  3.00 out of 4
5/19/2020 3:10:45 PM Brand New
 
  3.00 out of 4
5/7/2020 11:38:28 PM I just bought this computer, so we will see how it does.
 
  3.00 out of 4
5/9/2020 12:25:06 PM I don't have enough experience to give a good answer.
 
  3.00 out of 4
5/4/2020 6:45:46 PM So far so good
 
  3.00 out of 4
5/4/2020 6:35:18 PM The fan is a bit loud for a new pc
 
  3.00 out of 4
4/24/2020 5:27:38 PM Backup computer. Keys are spaced funny.
 
  3.00 out of 4
7/22/2020 6:59:30 PM brand new
 
  3.00 out of 4
4/25/2020 1:37:54 PM don't knowe yet
 
  3.00 out of 4
4/28/2020 8:16:01 AM keeps englarging and shrinking the screen. Don't know what causes it.It happens on any work screen I'm in.
 
  3.00 out of 4
7/26/2020 9:36:44 AM The download to my laptop was quick, easy to understand and quite helpful. Thank you for being USA based. It means a LOT!
 
  3.00 out of 4
4/17/2020 8:28:07 PM it was in s mode which is microsoft security. had to discard to download pc matic. which they did not approve of, but love you guys and gals. you guys rock. thankyou. god bless.
 
  3.00 out of 4
4/18/2020 3:02:33 PM Scanned good
 
  3.00 out of 4
8/28/2020 7:46:43 PM Its new just a replacement of the Dell that I had.
 
  3.00 out of 4
8/31/2020 6:47:45 PM This is a brand new computer. Have not really used yet.
 
  3.00 out of 4
8/21/2020 1:53:08 AM don't know enough yet
 
  3.00 out of 4
8/23/2020 3:25:31 PM it works for my basic needs
 
  3.00 out of 4
8/25/2020 12:19:04 PM waiting to determin results of scan
 
  3.00 out of 4
8/12/2020 8:31:21 AM no
 
  3.00 out of 4
10/21/2020 3:04:28 PM This PC often loses internet connection and will not reconnect until it is Restarted.
 
  3.00 out of 4
11/24/2020 8:28:21 PM just bought this pc this week.
 
  3.00 out of 4
7/4/2020 7:47:57 PM no cdrom dont like that at all just bought it today so well see how it goes
 
  3.00 out of 4
12/17/2020 3:41:38 AM new pc
 
  3.00 out of 4
12/19/2020 10:08:20 AM Brand New computer so don't have an opinion yet
 
  3.00 out of 4
12/20/2020 7:17:59 PM first timer
 
  3.00 out of 4
12/12/2020 5:50:58 PM Just bought it
 
  3.00 out of 4
11/15/2020 6:47:52 PM Brand new laptop today
 
  3.00 out of 4
10/18/2020 1:19:49 AM its new
 
  3.00 out of 4
10/1/2020 11:36:27 AM not sure as I just became member. It will take a little time to see how I feel about it.
 
  3.00 out of 4
10/15/2020 12:28:26 PM This computer is new, only a few months of light use.
 
  3.00 out of 4
9/22/2020 3:24:18 PM I just bought it, so too early to tell
 
  3.00 out of 4
2/12/2021 9:17:41 AM Still to new to know for sure.
 
  3.00 out of 4
2/24/2021 5:20:50 PM new laptop
 
  3.00 out of 4
2/15/2021 8:15:36 PM I just bought it today and haven't really used it yet.
 
  3.00 out of 4
2/17/2021 6:02:02 PM I have had it for a few months, have not used it enough to form an opinion.
 
  3.00 out of 4
2/18/2021 8:35:06 PM already been back to HP for repairs
 
  3.00 out of 4
2/3/2021 10:32:44 AM I am not familiar with all the newest Windows apps, therefore I don't use them.
 
  3.00 out of 4
1/26/2021 2:23:49 PM New to me. it'll take a while to get comfortable with it.
 
  3.00 out of 4
1/11/2021 11:48:43 AM This is a brnad new computer.
 
  3.00 out of 4
1/20/2021 7:51:52 PM brand new computer
 
  3.00 out of 4
12/30/2020 11:06:12 AM Just purchased this computer. Have not even got it set up yet.
 
  3.00 out of 4
5/4/2021 11:41:23 AM first time i used it,so it's difficult to judge.
 
  3.00 out of 4
5/22/2021 7:26:56 AM I love the touch screen but the touch pad too sensitive. Browser windows tend to close too easily and the view will zoom in when touching the touchpad when I didn't want to zoom.
 
  3.00 out of 4
5/25/2021 4:36:06 PM It's new & I bought it refurbished. some times a web site would freeze but other than that it's OK
 
  3.00 out of 4
3/24/2021 8:33:20 PM its ok
 
  3.00 out of 4
12/30/2020 6:26:45 PM This is a brand new laptop to be added to my account.
 
  3.00 out of 4
4/13/2021 10:42:36 AM New PC setup
 
  3.00 out of 4
4/17/2021 4:52:37 PM This is a new PC but it skips around a lot.
 
  3.00 out of 4
4/21/2021 3:52:29 PM backup
 
  3.00 out of 4
4/9/2021 10:12:20 AM ok
 
  3.00 out of 4
4/11/2021 7:20:38 AM just got it
 
  3.00 out of 4
4/11/2021 6:41:26 PM Your software is not that user friendly.
 
  3.00 out of 4
3/30/2021 11:36:17 AM Laptop bought new, arrived 29 March 2021.
 
  3.00 out of 4
3/15/2021 8:52:18 AM need more information
 
  3.00 out of 4
3/9/2021 11:22:50 PM Why are you making me answer these questions before I even have a chance to evaluate the software???
 
  3.00 out of 4
3/7/2021 9:49:00 AM this is a new laptop
 
  3.00 out of 4
9/10/2021 10:32:36 AM just got it so i'm not completely sure of it
 
  3.00 out of 4
9/17/2021 7:18:42 PM I just installed it.
 
  3.00 out of 4
9/4/2021 8:15:46 PM Do not like the Edge browser
 
  3.00 out of 4
7/18/2021 6:46:41 PM Had to reboot entire computer from PC-pitstop and no response to support
 
  3.00 out of 4
6/3/2021 10:17:39 AM I tried to load PC matic on an older laptop and could not - disappointed
 
  3.00 out of 4
1/20/2022 12:09:31 PM easy to use but i don't use it very much
 
  3.00 out of 4
2/10/2022 11:29:25 AM i only use for quicken but has 2 days ago ( share screen with virus scamm group !!!!
 
  3.00 out of 4
10/30/2021 4:07:56 PM Laptop - 09AUQGIN
 
  3.00 out of 4
11/8/2021 1:42:43 PM Not the pc of my dreams but its all I can afford
 
  3.00 out of 4
4/6/2022 1:55:14 PM I can't say. It couldnt scan my computer. But for my other devices I'm satisfied.
 
  3.00 out of 4
6/5/2022 7:46:10 PM good for my personal use
 
  3.00 out of 4
2/28/2022 9:00:34 AM have to reboot occassionally to connect wifi
 
  3.00 out of 4
3/9/2022 2:18:17 PM I get a lot of pop up it drives me crazy!!
 
  3.00 out of 4
3/14/2022 8:38:52 PM Is too slow at start=up and at other times
 
  3.00 out of 4
8/18/2022 3:08:19 PM PC Matic needs to be configured on a Win 11 pc
 
  2.00 out of 4
10/20/2021 7:32:00 PM drops internet settings
 
  2.00 out of 4
11/24/2021 12:18:47 PM Video driver issues causing flashing, have to disable. So far unable to find the right driver
 
  2.00 out of 4
12/15/2021 6:48:51 PM The letters and numbers on the keys is too light to read, it required us to write over them with a permanent marker.
 
  2.00 out of 4
9/9/2021 7:08:55 PM Pop ups
 
  2.00 out of 4
8/9/2021 11:56:23 AM slow
 
  2.00 out of 4
3/19/2021 4:08:19 PM It runs slow
 
  2.00 out of 4
3/31/2021 6:58:49 PM Passwords are messed up
 
  2.00 out of 4
4/7/2021 1:58:10 PM it is a bitch to get it install
 
  2.00 out of 4
4/30/2021 4:03:02 AM Always something wrong. page doesn't fit colors dull
 
  2.00 out of 4
4/17/2021 3:41:42 PM HP drivers for printers won't download
 
  2.00 out of 4
12/30/2020 5:14:48 PM turning off s mode made it hard to install
 
  2.00 out of 4
2/10/2021 11:09:31 PM I use it for programing and 3D CAD software so I require the highest performance. It has lately gotten a little slower than desired.
 
  2.00 out of 4
2/19/2021 11:54:26 AM not starting up good.
 
  2.00 out of 4
2/23/2021 10:49:56 AM Because the S Mode won't allow PC Matic to be installed. Had to change over to other Win 10 version.
 
  2.00 out of 4
9/10/2020 11:24:55 PM Color seems off
 
  2.00 out of 4
11/21/2020 1:37:55 PM Ram speed is too slow
 
  2.00 out of 4
10/20/2020 9:35:34 PM It feels cheap
 
  2.00 out of 4
7/6/2020 7:34:24 PM It just ran its first. How can I compare?
 
  2.00 out of 4
7/21/2020 9:04:44 PM A virus took over my computer. I had to pay $75 to a geek to remove the virus PC Matic didn't stop it or would not fix it and I ran the scan several times. Is not running slow now.
 
  2.00 out of 4
8/7/2020 5:21:56 AM not enough storage.
 
  2.00 out of 4
4/17/2020 11:24:06 AM I find it too intuitive
 
  2.00 out of 4
4/17/2020 3:30:39 PM My bluetooth mouse just stops for no reason and cannot be rebooted. And the touchpad is too touchy. Otherwise, it's light and fast.
 
  2.00 out of 4
4/25/2020 12:51:59 PM New computer set up to discourage user from downloading pcmatic and other security.
 
  2.00 out of 4
5/16/2020 1:01:09 PM instaled with windows 10s- bs!
 
  2.00 out of 4
6/10/2020 4:18:08 PM This computer is only 10 day old, I purchased it on May 31,2020
 
  2.00 out of 4
6/7/2020 10:20:24 PM NUM LOCK light does not work
 
  2.00 out of 4
4/6/2020 11:08:58 AM Runs too slow
 
  2.00 out of 4
4/6/2020 12:18:06 PM HP was expensive but has hardly no ports and no cd drive. I will never buy an HP again.
 
  2.00 out of 4
10/8/2022 10:50:14 PM running slow and sometimes on and off screen
 
  2.00 out of 4
11/23/2022 3:50:01 PM Internet connection has been unstable. I had to remove all apps and I am trying to reinstall them including PC Matic.
 
  2.00 out of 4
11/30/2022 3:37:49 PM Slow, lags a lot. mouse/cursor locks up & just wont work
 
  2.00 out of 4
1/5/2023 9:17:26 AM i have a virus
 
  2.00 out of 4
8/6/2022 10:18:30 AM It is an hp; nothing else to be said. My ASUS was 1000% better. Will never buy anothe hp laptop.
 
  2.00 out of 4
7/18/2022 8:22:45 PM difficult responsiveness and general inconveniences
 
  2.00 out of 4
2/23/2023 3:15:04 PM Need to be replaced soon
 
  2.00 out of 4
3/3/2023 7:11:19 AM scan is still running
 
  2.00 out of 4
1/24/2023 6:45:08 PM porgrams stopped working
 
  2.00 out of 4
4/3/2023 11:53:48 AM not running my scans
 
  2.00 out of 4
4/3/2023 3:34:14 PM Screen goes black when mouse is moved
 
  2.00 out of 4
4/16/2023 10:13:46 PM It keeeps showing two profiles, I had a virus detected last week by mcafee. i was unable to load pc matic at the time. but your support showed me how. If it's truely clean and I can update a few things, we might keep it.
 
  2.00 out of 4
6/3/2023 9:40:33 AM has a video glitch. flickers
 
  2.00 out of 4
1/10/2023 12:36:19 PM Internet slow.
 
  1.00 out of 4
12/1/2022 9:08:16 AM hacked yesterday
 
  1.00 out of 4
3/22/2020 11:39:57 PM Slowwwwwwwwwwwwwww
 
  1.00 out of 4
2/12/2020 7:00:29 PM New PC could not take any more punishment ftom MacAfee.
 
  1.00 out of 4
4/24/2020 10:35:34 PM Brand new HP computer and it was, is working well at time of this instsallation
 
  1.00 out of 4
5/11/2020 11:10:57 AM it is brand new
 
  1.00 out of 4
8/15/2020 4:37:39 PM I need helpand called 800 214 1631 the man said someone would call in 15 to 20 minutes. Its has been hours and still no call. your sign in to my account is poor.
 
  1.00 out of 4
7/9/2020 11:25:29 PM don't know the results of the scan yet
 
  1.00 out of 4
7/10/2020 10:03:09 PM fast response
 
  1.00 out of 4
10/31/2020 4:24:37 PM keypad is awful. letters are too light and hard to see. Seems to run slowly as well and does not function well when multiple windows are open
 
  1.00 out of 4
2/15/2021 3:35:54 PM very slow
 
  1.00 out of 4
10/8/2020 5:26:30 PM I hate being FORCED to provide all of my personal information just to be allowed to use the computer I purchased. It violates privacy. I will not be purchasing a Windows 10 computer if I have other options.
 
  1.00 out of 4
3/12/2021 7:41:38 AM Wifi doesn't come on and has to be beboted.
 
  1.00 out of 4
10/23/2021 10:10:52 AM crashes and has trouble rebooting
 
  1.00 out of 4



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