Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.
See below results for reviews relating to DELL xps420.
2% |
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8% |
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51% |
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39% |
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Date | Comments | Satisfaction |
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11/29/2009 10:35:37 AM | Dell computer I have found to be excellent, they last more than 12 months. |
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11/29/2009 10:52:11 AM | Dell computer I have found to be excellent, they last more than 12 months. |
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12/9/2009 6:29:39 PM | stable and fast |
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12/6/2009 7:56:28 PM | Sometimes my printer 948 does not communicated with the computer.Please fix this for me. Thanks! |
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12/1/2009 9:17:16 AM | is very good with Windows 7 is better |
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11/30/2009 8:46:46 PM | is very good with Windows 7 is better |
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12/5/2009 7:56:14 AM | upgrade from vista to window 7 home premium slow loging on |
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10/18/2009 12:55:37 PM | i do not know if this is working just right now so i will let you know ok |
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11/6/2009 9:32:45 PM | Its very very good |
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1/28/2010 4:52:17 AM |
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1/20/2010 9:30:37 AM | very satisfied |
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1/3/2010 9:19:27 PM | Great System |
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1/9/2010 3:26:56 PM | The PC is great. MS Vista is mediocre at best. Will migrate to W7. |
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12/26/2009 4:43:52 PM | Performs satisfactolily |
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5/12/2010 9:12:09 AM | internet shuts down alot stating software problem and you have to close internet explorer and reboot the internet explorer |
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4/17/2010 1:44:29 PM | XPS Computer last Scan April 17,2010 |
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4/24/2010 7:49:28 AM | iwndow upgrade to 7 is great |
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2/19/2010 5:41:18 PM | Good s/w |
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3/12/2010 8:46:42 AM | I just liek it :P |
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3/17/2010 3:51:32 AM | a |
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3/28/2010 6:14:24 PM | it is slow most of the time. it isbetter now then it has been |
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3/24/2010 7:06:03 PM | windows 7 rocks |
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12/27/2010 11:42:54 PM | Internet Explorer keeps freezing up, "Not responding." |
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12/12/2010 12:22:39 PM | Upgraded from VISTA to Windows 7 and had some concerns about the upgrade. |
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11/23/2010 6:39:35 PM | yes |
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9/21/2010 2:28:09 PM | It's a Dell XPS -- It's fast and reliable. |
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11/13/2010 10:31:10 PM | 1 |
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10/9/2010 12:53:53 PM | Pour l'ordinateur en lui-même, il ne semble pas y avoir de problèmes, sauf que l'initialisation en Raid-0 n'est pas évidente à paramétrer pour ne pas remplir les deux disques. |
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10/10/2010 10:04:17 AM | This unit is overall pretty good- and I want to keep it that way |
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7/23/2010 8:58:42 PM | Have had over 2 years with no failure of component parts and few system failures. Internet runs a bit slow at times but that is the ISP, no the pc. This is my 4th or 5th Dell pc. Re question below-runs slow sometimes, mostly at startup of internet sessions, otherwise is pretty quick(internet is fast most of the time) |
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8/18/2010 12:49:37 PM | works great. Very soon to get a new Op. system |
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8/21/2010 1:05:43 PM | I would like to run dual monitors |
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8/2/2010 8:26:33 AM | the key board will not work with my caterpiler game |
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6/18/2010 8:54:03 AM | I'm soooo happy! |
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3/10/2012 8:03:52 AM | has plenty of memory and speed when working correctly. It does what I want it to. |
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6/17/2011 1:04:32 PM | didnot take to long and now it is running better |
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2/10/2011 12:48:21 PM | no prolem computer, mostly internet exploer probleme |
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1/27/2011 5:26:49 PM | Its a new computer |
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4/30/2013 10:06:43 AM | 1 |
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2/22/2013 3:43:02 PM | gtg |
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5/7/2013 3:59:31 PM | op |
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4/19/2013 11:27:34 AM | 1 |
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5/22/2013 10:23:03 AM | yes |
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1/27/2013 9:55:52 AM | NA |
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3/5/2013 6:48:22 PM | SATISFACTION EVALUATED AFTER COMPUTER PUT IN USE. |
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6/30/2013 1:25:16 AM | Almost never had any problems with it. |
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12/2/2012 5:07:14 PM | hii |
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11/22/2012 10:03:44 PM | always been great - I am notcing with the new expac of Pandaria on World of warcraft I am being disco'd from the internet occassionally - i may have to much open OR it might be Cox cable. I used to be able to have open 5 or 6 IE tabs and have WoW running. |
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8/29/2012 10:39:59 AM | I've had this computer almost 5 years. |
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1/5/2014 2:55:10 AM | Does everything I need but not running properly at the moment |
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9/6/2013 4:52:03 PM | ,. |
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7/4/2013 1:05:21 PM | Works well. No problems at this time |
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7/26/2013 8:09:48 PM | 1 |
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7/24/2013 3:06:37 PM | The computer is working very good. |
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4/26/2014 2:17:56 PM | hi |
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5/29/2014 12:33:56 AM | It is relatively easy for a non-professional user. |
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5/6/2019 3:55:26 PM | I just upgraded it from Windows Vista to windows 10. I think it is unfair that I have to pay twice for PC Matic. |
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9/15/2018 2:54:45 PM | Always made preformance better |
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2/11/2018 11:07:02 AM | This computer replaced my last computer adn one of the first things I did was load PCMatic. Very happy with its performance. |
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9/16/2017 5:20:21 PM | Thank you for your fast installation. Looking forward to using PC Matic.This is an older computer but it works just fine. I have recently bought another newer Win 10, and removed Kerspecky antivirus. Thanks again. |
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12/12/2017 10:13:58 AM | Thisoperates on OS Windows Vista which is no longer supported by Microsoft. However, I run programs on this computer that are still viable. |
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12/3/2017 5:22:07 PM | LOCK AND FREUQUENT REBOOST. |
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10/27/2014 8:43:01 PM | I always had great performance from this computer except about a week age that got virus!!! |
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1/9/2015 10:14:29 PM | new harddrive |
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11/5/2014 5:52:33 PM | i red |
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9/5/2015 10:54:18 AM | & yrs old and going strong |
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5/19/2015 3:30:45 AM | This is the tird time that I had to reinstall this sortwere, because of an ad virus prgram got on my system whil using the browser, desgizes itself as "aboby down load update" |
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5/2/2015 12:37:38 PM | it meets y needs except he sound does not work |
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3/2/2017 10:28:21 AM | Tech support was extremely knowledgeable and quick. I really enjoyed his services, others could learn from Daniel. |
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2/5/2016 2:11:56 PM | I need a new one for sure |
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12/16/2015 10:51:43 AM | eh |
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1/20/2011 9:39:19 PM | Screen blanks, locks up machine. have to hold power down until turns off. |
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12/15/2010 1:34:11 PM | It came with Vista installed, I had many problems. Installed windows 7 last year and have had no troubles since. |
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5/15/2011 4:10:10 AM | Dell XPS 420 Superb machine even though using Vista have other PC's with Win 7 just as good |
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12/7/2011 8:33:08 PM | i love this computer. it is very fast and i have never had any trouble with it at all. |
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12/7/2011 9:57:01 PM | I like this computer. It has NO problems. |
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3/26/2012 2:35:21 PM | Overall a very reliable system |
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3/26/2012 3:54:44 PM | Works Great! |
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6/24/2011 11:49:51 AM | Need new drivers for sound card |
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11/22/2012 12:22:12 PM | Intel Core 2 Duo on Windows Vista |
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3/27/2012 2:55:09 PM | Works great! |
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3/27/2012 3:01:22 PM | Works Great! |
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3/27/2012 7:44:32 AM | Works great! |
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3/4/2012 2:58:19 AM | Dell XPS 420 quad core. Great Pc |
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8/12/2010 11:07:36 PM | Lately I have been having some indeterminable lag problems, when dealing with Firefox, Internet Explorer, or any online games and programs (Such as Ventrillo or Warcraft III.) It runs nicely besides that, for the most part, though I could use a graphics/ram upgrade. |
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2/14/2011 3:35:22 PM | My Gamer |
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10/9/2009 9:15:01 PM | Computer is great but is now running somewhat slow. |
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4/29/2010 6:39:01 PM | on startup the monitor is booting up but the screen flickers to black and you have to turn off the monitor and turn it back on, it will stay on a minute and turn black again and repeat this until machine is loaded up and warmed up |
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9/28/2009 12:10:53 PM | It was fine until about midnight last night. It's now so slow I wonder why I bother. I don't know what happened. |
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12/3/2009 2:51:42 PM | Dell XPS 420 Last 4 pcs have all been dells. I wouldn't want any other make now. When I get fed up with them I give them to my family and buy another, but they are all excellent. |
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4/21/2010 8:06:16 AM | Excellent Dell PC as usual. 4th one i've owned and all the others still going strong, donated to good homes. |
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9/12/2009 3:16:45 AM | happy to have the dual core processor, lots of RAM ... it's just so much faster than i'm used to ... handles photoshop CS4 like a dream! |
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10/29/2009 7:08:02 PM | first test w windows 7 |
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8/7/2009 3:14:07 PM | good all rounder ideal gaming machine |
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7/24/2009 8:14:38 PM | seems ok; have not loaded much software yet. |
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10/18/2008 9:32:07 PM | Its a beast |
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1/31/2023 2:58:42 PM | DELL DESKTOP XPS |
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5/27/2015 2:31:01 PM | wont up date |
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8/24/2015 11:32:04 PM | It locks up more since I downloaded Windows 10 but was starting to lock up more before that. It's been a fabulous machine and I hate to see it die! |
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10/1/2009 1:17:44 PM | I fixed it since last time; just comparing results. |
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10/6/2009 8:30:19 PM | Slow since installation of ZoneAlarm, hangs on reboot.(going on and off) |
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5/30/2019 11:13:44 PM | Everything is great with my pc |
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8/7/2014 11:16:44 AM | issues starting |
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8/11/2013 9:28:50 AM | Everything has been fine with this computer until my graphics card (ATI 1gb) burned out and I installed a second hand geforce 8800. Now there is some kind of conflict resulting in reboots, crashes and display errors. |
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8/31/2009 3:18:57 PM | would rather have the 64 bit version of windows... |
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2/24/2015 1:43:50 PM | unable to update windows using windows 8.1 |
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2/20/2015 3:27:42 PM | Does it all |
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12/31/2014 7:39:42 AM | It takes a very long time to load. The hardware/software running on it is the same software (more or less) that has always run on it. So it should not be slowing it down. It's been recently rerolled. |
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11/7/2013 12:43:06 PM | recently starting to perform worse than usual. |
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12/13/2013 6:17:27 AM | Low system memory alerts |
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9/11/2009 2:51:12 PM | apart from generic known problems ie: vista home |
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1/12/2023 6:24:44 PM | older pc |
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5/23/2022 9:50:15 PM | need better handling of programs and access wtc. |
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9/15/2016 11:44:28 AM | We are checking for program that is stopping scans to take place with PCmatic. |
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10/28/2014 6:51:16 PM | Running noisy. |
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7/26/2009 6:11:33 PM | unable to burn dvds |
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6/13/2009 7:25:08 PM | this one is better |
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6/14/2009 3:32:17 AM | I was previously very satisfied with this pc until the graphics card failed. Although replaced by Dell free of charge I now have constant problems with the graphics driver failing during high graphic intensity operations. |
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5/20/2009 8:34:52 AM | Wish that setting up a home network was easier. Seems like a black art. |
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5/10/2009 7:20:13 AM | Dell XPS 420 Very good PC. Designed to run with Vista but dumped that in favour of XP. Runs well. 4th dell owned, always happy with them. |
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7/12/2009 1:39:06 AM | Nothing yet. |
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9/10/2009 6:08:47 PM | PC Pitstop just raised my satisfaction!!!! Thx. |
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8/16/2009 12:40:44 PM | internet connection suxxxxx |
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12/18/2009 1:33:47 PM | it works well, just having an problem with hdd always active, even when idle. |
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10/22/2009 8:22:48 AM | dell xps 420 |
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6/6/2009 10:58:52 AM | internet explorer taken over by yahoo |
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6/29/2009 11:28:16 PM | PC was running well until Microsoft started uploading updates for Vista. Now this pc freezes, crashes and runs very slowly |
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5/29/2009 12:09:48 PM | will not complete a full chkdsk,freezes at stage 5 of 5 at 35% complete |
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6/13/2009 6:46:46 PM | all the browsers keep crashing... |
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1/26/2010 3:26:40 PM | Slows down, tends to freeze |
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11/29/2009 10:53:06 PM | Looking through files on both HDDs is slow. Never had any issues until now. |
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12/26/2009 3:22:35 PM | cut, copy and paste take forever in Word and Excel |
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3/2/2011 2:05:38 AM | It is a back up |
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1/2/2012 2:47:31 PM | built in sd card reader doesn't work properly |
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10/18/2010 8:03:40 AM | Occasionally when I log on the start windows sound ´does not play |
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4/19/2011 12:43:47 PM | I have a BSOD about every 2 weeks. I still don't know why. |
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9/18/2009 11:58:22 AM | just replaced a failing hard drive (ran OverDrive benchmarks on this machine with old drive last week). Drive was under warranty still. |
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10/23/2009 1:34:51 AM | internet explorer keeps freezing |
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6/15/2012 10:30:27 AM | some programs are freezing and not working/opening properly and computer is really slow booting up, loading e-mails, etc. |
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9/13/2009 11:03:54 PM | Icant get the ATI Catalyst Control Center to install or work at all. I get a Mom.implementation, Version=2.0.3482,36898, Culture=neutral, PublicKeyToken=90ba9c70f846762e' or one of its dependencies. The system cannot find the file specidied. Or I get... CLI.Implementation, Version=2.0.3482.36812, Culture=neutral, PublicToken=90ba9c70f846762e' or one of its dependencies. The system cannot find the file specified. If you can help me in this, i'd be so very, very happy. Chris |
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9/28/2013 3:53:42 PM | freezes on opening webpages |
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12/12/2012 5:44:25 AM | system restore has never been able to establish a restore point; I just recently fixed ms installer. |
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8/10/2011 1:06:41 PM | Just upgraded Windows Vista to Windows 7, so checking to make sure everything is running fine. |
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1/25/2011 10:54:17 AM | Windows Explorer not performing well |
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4/13/2016 2:02:28 PM | McAfee was a pain in the arse! |
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8/21/2016 3:37:52 AM | Just purchased and installed on our second computer |
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5/23/2013 8:08:47 PM | just maintenance |
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2/16/2016 2:32:08 PM | Need to get out of Vista and into Windows 10. |
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9/8/2016 7:18:49 PM | It is getting old and I'll probably change soon |
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8/1/2016 4:01:46 PM | I've just completely wiped it and loaded Windows 7 |
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12/18/2015 4:27:39 PM | Do I have any virusws? |
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5/25/2014 2:03:59 AM | COMPUTER IS ABOUT 40R 5 YRS OLD. ITS BEEN A GOOD COMP. UNTIL I GOT A BAD VIRUS LAST YR. |
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12/23/2015 10:10:49 PM | Having a challenging time trying to get it to install Windows 10 Pro 64 ... 1511 update |
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2/29/2016 1:26:44 PM | unknown I just purchased pc matic |
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5/4/2016 8:32:46 PM | It's okey This my old PC but still doing good. |
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3/14/2015 11:53:15 PM | Computer is relatively old, running Vista. |
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2/1/2017 2:21:12 PM | secondary computer |
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12/26/2016 6:34:04 AM | love the graphics |
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2/20/2017 10:20:30 AM | started having issues with this one; boot-up; running; doing strange things; not being able to use existing, long established shortcuts; etc. |
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2/22/2015 9:37:41 PM | this is new so have to wait an see |
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4/1/2015 1:14:41 PM | sometimes it's very slow |
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10/31/2015 5:56:15 PM | Computer has work OK but is becoming slower in its operation. |
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8/21/2015 10:48:36 AM | Haven't used it for 2 years was in storage so it is slow and has lots of updates. |
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12/8/2014 2:00:49 PM | Older machine, I replaced it with a newer machine for gaming. This one for utility and streaming now. It is next to the gaming machine. |
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12/27/2014 7:43:22 PM | Had problem with "Failed Message" |
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12/3/2014 7:06:37 PM | Pop ups are bothesome Do I still need Trend for security? |
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9/15/2015 1:39:23 PM | This is a gifted computer. Windows 7 was recently installed. This is the first scan with PC Matic. |
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8/28/2015 2:59:43 PM | Doesn't run like it used too. Not bad, but not as quick at all. |
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8/31/2015 6:14:25 PM | slow with coming up, and finding programs |
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9/1/2015 5:25:13 PM | First time using this program. Internet is slow, but not sure that's a computer issue, more provider. Unknown date of purchase. Computer was gifted to our program. |
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10/21/2015 4:38:48 PM | sometimes it crashes but overall it is a good computer but would like for it to run much better |
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9/5/2014 12:58:08 PM | It provides all the work I need to do. |
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7/25/2014 11:56:41 PM | I don't know yet I just downloaded it/ |
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7/21/2014 3:34:21 PM | VERY SLOW |
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10/15/2014 4:36:14 PM | Will not link automatically |
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9/19/2014 6:47:57 PM | It recently crashed. I had to install a new operating system Windows 8. Have not found the correct drivers for my sound card |
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9/30/2014 1:25:24 PM | internet loads slowly |
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1/8/2019 9:21:53 PM | Its old and slow |
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1/4/2019 1:39:53 PM | Just answered this on other computer.... |
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1/11/2019 8:58:53 PM | Did not notify me when liscence expired. Not sure how long I was running without protection. |
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12/7/2018 8:27:54 AM | nwe computer |
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5/30/2019 8:18:27 PM | just got this computer second hand so checking it out |
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3/7/2019 8:24:25 PM | This computer is 12 years old but it works well for me at this time. |
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4/20/2019 1:05:34 PM | this needs to be alot more automated and easier for novice users |
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1/25/2020 8:59:27 PM | It's a desktop, not used a ton since we now have laptops, tablets,and smartphones, but a lot of storage and data on it. |
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1/30/2020 4:22:17 PM | It is ten years old and still working, but not as fast as when it was new.Some time it is slow. |
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5/25/2018 8:33:27 PM | Old but it stores my life |
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12/9/2018 3:20:33 PM | locks up sometimes dosen't seem to be slow |
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4/11/2020 3:34:44 PM | its fine |
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3/22/2020 10:40:34 PM | It's older but it still serves its purpose, especially with a laptop, ipad, and smart phones also. |
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4/29/2019 5:15:08 PM | Just bought this PC from a freind of mine who pass away. don't know to much about it but is is better then my HP tower that tok 10 min. to boot up. It also rand Vista. I guess that any thin I got was better than that one. |
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7/15/2014 9:53:32 AM | Since its first day after installation, I will provide my recommendation and view in 2 weeks. So far so good |
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9/23/2020 2:56:29 PM | My Google Chrome Browser has been infected |
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2/19/2021 8:44:33 PM | On a slow dish system so all is very slow |
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1/14/2014 9:42:20 PM | . |
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7/25/2013 3:30:04 PM | Freeze ups seem to be a screen logon problem. |
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11/10/2013 1:33:00 PM | It became slower once we switched from Comcast Xfinity to AT&T Uverse for internet connection. |
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7/4/2013 12:57:36 PM | Would like to upgrade the operating systems WITHOUT having to reinstall all my applications. |
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1/25/2014 2:51:07 PM | great |
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11/12/2013 5:37:46 PM | when running programs |
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9/8/2012 2:36:49 PM | . |
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11/23/2012 7:25:03 PM | start up is slow |
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12/13/2012 1:07:20 PM | . |
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12/18/2012 1:18:05 PM | Internet explorer stops working a lot and is slow. the whole pc has become slow. |
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12/18/2012 6:58:01 PM | sometimes crashes sertin online game apps |
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11/4/2012 9:17:02 AM | I do no if your program has worked or not. no indication your program has taken any action |
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6/14/2013 12:33:05 PM | Put new harddrive in after is crashed |
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11/8/2012 4:53:46 PM | . |
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7/3/2010 9:47:59 PM | slow booting |
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1/9/2013 4:22:41 PM | . |
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8/19/2013 11:42:12 AM | na |
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3/24/2013 11:18:01 AM | Start up, windows and internet slow. |
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3/25/2013 2:59:50 PM | Don't know yet, first scan |
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5/9/2013 9:56:38 AM | . |
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1/5/2011 10:45:39 PM | having difficulty downloading Microsoft updates and assuming some sort of virus or registry errors |
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1/1/2011 7:29:40 PM | It keeps locking up |
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2/7/2013 2:55:16 PM | I just got it. Let you know later. |
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1/23/2013 4:26:37 PM | jjjjjjjjjhhhhhhhhhhhhhhh |
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2/5/2011 2:54:10 PM | It works sort of ok if I never turn it off |
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4/22/2011 10:40:01 AM | ???????????????? |
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4/21/2011 11:41:55 AM | I would like to see how much better the performance would be at 64 bits. |
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4/25/2011 5:53:04 PM | Ever since I upgraded the video card to an API with HDMI dual screen, there have been issues. |
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6/1/2011 3:33:56 PM | it continues to tell me that i am running low on disc space and i need to do something to drive d. it also will not let me do a backup because of this |
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1/12/2012 4:50:31 PM | \ |
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12/8/2011 1:13:53 PM | none at this point. |
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6/17/2012 1:14:21 AM | My intermet is very slow, particularly when watching videos. Too much buffering. |
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6/19/2012 12:38:22 PM | PC Pitstop would not remove a virus that I had the other day |
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2/1/2012 7:00:04 PM | It has a usb divice not responding error message that freezes the pc |
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2/1/2012 2:22:27 PM | Reasonable performance for the cost. |
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6/10/2010 7:17:32 PM | We have had very little problems with this computer! Very pleased with it. |
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7/10/2010 7:29:19 PM | Slow data transfer and stuck flight simulator X installation. |
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7/3/2010 3:05:05 AM | On the whole, still OK. |
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5/21/2010 4:31:20 AM | The machine is fine, however, i wish i could say the same for Dell and it's assistance. |
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4/21/2012 4:28:25 PM | This PC serves our purpose, but has slowly in the past few months with lock ups and freezes. |
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6/16/2012 10:09:23 AM | slow takes forever to boot up loading pages slowely |
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6/15/2012 7:04:19 PM | too soon to tell. |
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6/12/2012 4:44:42 PM | just has been rebuilt. |
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6/24/2012 12:56:35 AM | ????????? |
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7/13/2012 3:11:20 PM | . |
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7/28/2012 3:13:41 PM | ba |
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4/11/2012 1:48:24 PM | Hii |
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5/9/2012 5:20:20 PM | THIS COMPUTER LOCKS UP SOME TIME WHEN VIEWING STREAMING VEDIO |
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7/11/2010 4:45:56 PM | Slow data transfer and stuck flight simulator X installation. |
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8/30/2010 1:53:25 PM | Win 7 Office 2010, Trend Micro Titanium. Getting slower and a lot of windows freeze |
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8/1/2010 8:46:38 AM | 1. When it goes into sleep mode, it changes the main display from the right hand monitor to the left hand monitor. 2. Last few days, about 30% of incoming emails have been stripped of all essentials ie, Fm, To, Subj. and text in both TheBat email application normally used as well as Outlook. |
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8/15/2010 8:12:12 AM | ????????? |
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7/19/2010 9:21:15 AM | it runs as I expect it to, just dont like vista |
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8/5/2010 5:23:35 PM | I have been having a lot of problem with the print spooler not working |
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8/6/2010 4:22:33 PM | Vista creates numerous problems |
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11/1/2010 1:50:28 AM | Media Center/Cable Card hasn't worked for months. Several Office updates haven/t installed properly. |
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8/3/2010 7:50:10 AM | Computer mostly freezes while on the internet. |
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11/19/2010 12:37:08 PM | Ordinateur assez lent |
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10/27/2010 11:22:11 AM | Programs dont stay laod |
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10/27/2010 6:58:15 PM | microsoft outlook has frequeny errors and closes |
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9/29/2010 5:24:38 PM | Generally slow response time |
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11/5/2010 8:03:18 PM | slow internet and not responding |
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12/10/2010 11:23:13 PM | It was fast, not so much anymore |
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12/15/2010 8:09:29 PM | sdfgdf |
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3/25/2010 11:46:32 AM | just lately started slowing down |
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12/5/2010 8:29:30 PM | ?????? |
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3/10/2010 7:28:51 AM | Seems to hang and run slow at times |
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3/11/2010 10:19:58 AM | Occasionally crashes- cause unknown |
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3/13/2010 5:53:59 PM | ???? |
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2/23/2010 9:33:16 PM | Just recently it started running very slowly for no reason. I installed no new software or attached no new hardware. |
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2/19/2010 7:08:53 PM | This computer was working well until January 4, 2010. On that date the system would not boot up. After getting the software and files reinstalled though the "Solution Station" on 1/4/10, I have had to work with Solution Station an additional 4 times to do complete factory reinstallation of our software because the computer would not boot up. (This problem usually occurs after not shutting down properly because the system "freezes up.") The Solution Station representatives have not been able to correctly diagnose the problem with our system yet as to the cause of the problems with freezing, improper shut downs, and inability to boot up. The last time I had to work with a representative to do a "clean sweep" factory reinstallation of the software was on 2/14/10. That representative recommended we purchase the Dell PC Tune Up software to help with the problems which have been causing our computer to eventually fail. The entire process has been extremely frustrating. At this point I have not been satisfied with the help from the Solution Station representatives primarily because they have only been able to help with getting the factory reinstallation of the software done--no one has been able to properly diagnose the root cause of our problems. Cherie Doherty (217) 529-5262 [email protected] |
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2/23/2010 12:16:11 PM | Monitor shuts off by itself. |
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2/11/2010 5:04:33 AM | Das erste mal am laufen wie kann ich diesen fragen ernshaft beantworten. |
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3/12/2010 4:14:10 PM | the computer will freeze up somtimes it will come back right away sometimes not i ran several virus scans and anti spy wear it says there are not any infections |
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4/18/2010 1:36:15 PM | SigmaTel Hi Definition Audio CODEC won't run after doing PC Tuneup |
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2/24/2010 6:40:29 PM | Slow at times |
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12/27/2009 9:13:43 AM | Cut, copy and paste are very slow in Excel and Word |
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12/15/2009 7:51:15 AM | Does the job for now. It is old. |
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2/1/2010 8:20:23 AM | Widows Vista is rubbish. |
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4/10/2010 6:10:11 PM | n/a |
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4/9/2010 11:47:23 AM | running normal |
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4/13/2010 2:29:12 PM | IT HAS BEEN BLUE SCREENING LATELY |
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3/25/2010 8:40:06 PM | Nothing special |
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5/16/2010 10:36:19 AM | Good PC. Service has been very good and Dell has stood by its Products. |
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5/10/2010 6:12:16 PM | Pretty good so far thank you |
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1/12/2010 10:23:29 PM | slow at times |
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1/17/2010 7:42:53 PM | Supposed to be Turbo speed at 15000. But unsure. |
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1/19/2010 1:23:20 PM | With IE8 and DEP Adobe Reader will not run |
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11/13/2009 6:33:57 AM | I mostly use this computer for email and gaming--and I am satisfied until I decide to update to Windows 7 |
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12/11/2009 6:46:06 PM | stylish, reliable |
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9/12/2009 1:50:06 PM | haven't used it yet after installation |
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12/2/2009 5:37:33 PM | Great PC for gaming. Possibly the only problems I'm having are with my internet connection rather than the PC itself. |
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12/9/2009 5:09:46 PM | Has problems booting first time each day. |
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12/1/2009 10:12:20 PM | Computer (Dell XPS)is great but Vista stinks! |
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11/5/2009 5:00:04 PM | Still has PCI input for older boards |
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9/27/2009 12:32:18 PM | Slower than a pentium system kinda dont like it |
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9/11/2009 3:11:48 PM | usual generic problems associated with vista installation |
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11/30/2009 6:24:37 AM | Computer locks up or loses internet often |
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11/29/2009 4:04:05 PM | cannot access LAN printer through router |
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11/16/2009 11:36:12 AM | Mouse freezes, and computer will not shutdown prpperly. I have to just power everything down and do a cold boot. |
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11/12/2009 2:53:45 AM | Have been unable to set up a network |
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11/20/2009 10:18:17 PM | does ok.. more concerned w/hughesnet isp connection.. slower than dial up .... |
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11/27/2009 6:25:01 AM | Slow starting up |
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12/4/2009 4:54:03 AM | crashes, freezes |
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12/6/2009 7:45:02 PM | vista sucks |
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9/12/2009 2:53:15 AM | so far i have not seen any changes |
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12/5/2009 2:40:14 PM | it lock up sometime when on AOL and internet explorer |
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12/4/2009 4:46:36 AM | crashes, freezes |
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11/10/2009 3:27:10 PM | Crashes too often |
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1/19/2010 1:27:39 AM | Windows start-up damaged last installation of Windows 7 |
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1/8/2010 3:12:55 PM | do not like VISTA -- wish it had another OS. |
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1/7/2010 7:12:25 PM | It has begun loading too slowly. Otherwise, it is OK. |
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5/12/2010 6:37:39 PM | Performance gradually declining over time; lock up once or twice (not frequently) |
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4/9/2010 9:52:49 AM | I can notsee the results of your scan this page is blocking it???? |
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4/4/2010 6:36:29 AM | Vista!!! |
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1/5/2010 6:05:26 PM | my brother is a porn addict |
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4/11/2010 8:44:44 PM | SOMETIMES SOME THINGS DON'T WORK & THEN THEY WORK LATER AFTER DOING THINFS & GOING BACK & TRYING AGAIN THEN THEY WORK SOME STUFF WORK OFF & ON. |
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3/26/2010 9:00:31 PM | slow internet speed due to living out in country |
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5/7/2010 9:42:12 PM | I like this computer, but it is running slowly & the screen keeps whiting out & computer shuts down and has to be rebooted often. |
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3/1/2010 7:46:41 PM | The computer every now and then tends to scrample the display and I will need to turn it off and then back on and conduct a fix to get it rebooted. Dell software or VISTA O/S is not very good!!! |
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3/10/2010 8:01:17 PM | Unplanned things happen |
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12/22/2010 8:09:24 PM | pages load slowly.occ. freezes |
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3/28/2010 9:22:21 AM | Sluggish |
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11/6/2010 7:16:18 AM | works program quit working and unable to install with disk provided with new dell pc |
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10/27/2010 12:00:18 AM | vista, what more can i say. |
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10/14/2010 4:45:49 PM | Unable to solve some problems |
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8/17/2010 5:31:07 PM | Verizon says the internet is fine. They say it is my PC that runs slow. |
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7/21/2010 4:54:57 AM | too glitchy |
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7/26/2010 9:15:50 AM | Microsoft Word freezes up requiring a reboot. |
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8/7/2010 3:16:42 PM | slower than last year & has difficulty for multitasking |
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8/10/2010 5:08:42 PM | slower than last year & has difficulty for multitasking |
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9/4/2010 5:15:25 PM | It takes a very long time to boot. Then it works fine |
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9/1/2010 10:25:31 PM | Don't know what was acomplished |
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7/18/2010 11:16:05 PM | Runs very slowly |
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7/13/2010 3:14:58 PM | Problem with display I can't fix. Display flashes mainly on Firefox. |
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7/15/2010 12:54:44 AM | It runs slow and is unresponsive at times. It did not have what I said I needed to do what I wanted to do |
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3/14/2012 8:51:31 AM | not sure if I like this software or not. My problem isn't fixed yet. |
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3/5/2012 2:38:34 PM | has lot of errors on it |
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5/3/2012 4:46:24 PM | Explorer is locking up, internet is slow |
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4/22/2012 5:23:12 PM | Has lots of memeory, but more than half of it is used up even with nothing running. keep getting "Computer memory is low, close some programs ..." |
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5/20/2010 12:58:01 PM | ????? ????????????? |
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5/23/2010 8:52:59 PM | I TO NEED FIX ALL PROBLEMS ON MY COMPUTER |
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6/30/2011 5:27:11 PM | Since I downloaded IE9, internet access has grown to a crawl. |
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9/3/2011 3:36:50 PM | Very slow |
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2/23/2012 1:20:17 AM | its slow |
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12/29/2011 11:42:25 AM | very slow booting up |
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10/6/2011 10:05:25 PM | Don't know yet |
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9/18/2011 5:11:27 PM | any and everything |
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6/7/2011 6:07:23 PM | Is not cleaned up or taken care of by my wife. |
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6/16/2011 9:19:58 AM | won't shut down,locks up keeps rebooting |
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7/23/2011 9:29:46 AM | Internet download speed is highly variable (not a problem with my ISP). Sometimes is stops completely and the DSL modem has to be "rebooted" - sometimes this helps, sometimes it does not. |
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1/13/2012 6:35:54 PM | Hate Vista |
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2/24/2011 11:43:45 PM | its just slow |
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2/7/2013 2:44:06 PM | Still freezing up? |
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1/28/2011 1:57:27 PM | slow, sluggish, explorer crashes frequently |
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4/10/2011 1:29:42 PM | not sure yet |
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5/7/2013 5:07:37 PM | it takes forever and it dumps the internet connection when you try to work with it. |
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4/12/2013 8:02:47 PM | doesnt run warhammer as fast as it used too |
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5/10/2013 6:07:38 PM | It really isn't the computer. I have always bought Dell desktops. The problem seems to be Windows Vista. I simply hate it!!. I have had nothing but trouble from it. |
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8/17/2013 5:49:38 PM | Looks like in internet delay when I click something |
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1/6/2013 1:06:28 PM | locks up |
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12/28/2012 1:23:10 PM | These answers apply to before I scanned with PCMatic. We'll see if there is an improvement. |
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11/8/2012 10:37:38 AM | A little slow |
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9/26/2012 9:30:40 PM | Yahoo Email still locks up and windows exployer has to be closed and restarted. |
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12/1/2012 11:58:36 AM | seems as slow as ever |
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11/23/2012 9:25:53 AM | Frequent restart, slow internet |
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10/5/2012 1:50:31 PM | Locks up with no warning. Must unplug to restart. |
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11/21/2012 10:48:13 AM | asking question before i get a chance to check out the difference |
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8/31/2012 5:15:50 PM | to slow |
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3/15/2014 12:09:54 AM | I CAN NOT RUN ON 2ND. P.C. |
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3/13/2014 5:54:55 PM | can't use. pop ups inumdate the computer every time I launch Internet Explorer |
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3/11/2014 9:01:33 AM | very slow |
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12/25/2013 5:43:38 PM | Some times to do a reboot, I may have to try 10 times. The "Safe Mode" starts quickly. |
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11/29/2013 9:52:59 AM | when i type in my search bar it never goes to what i`m looking for from the google bar on my home page. |
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11/16/2013 5:30:23 AM | Very slow |
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11/18/2013 1:37:49 PM | Slow and showing low disk space |
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7/25/2013 11:14:39 AM | It's 2-3 years old and just is sluggish |
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2/22/2021 5:37:48 PM | Got the hard drive changed, and it helped speed thing up for a while, now its slow again... |
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8/16/2014 11:55:52 AM | not working as it should |
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6/15/2014 2:30:16 PM | I get blue screens nearly everytime I'm on YouTube or looking at videos |
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7/1/2014 2:28:07 PM | very slow, expecially internet browsing |
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4/18/2014 10:24:48 AM | It is slow and sometimes freezes. |
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6/13/2020 6:39:21 AM | slow and old |
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10/30/2014 1:58:06 PM | slow operation |
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9/3/2014 2:55:11 PM | slow and internet pop ups and site redirection |
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9/2/2014 3:05:43 PM | Slow sometimes and locks up |
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12/28/2017 4:02:19 PM | Always have to reload it because it turns off by itself. |
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12/5/2017 5:21:46 PM | slow, locks up often, facebook is unusable |
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10/24/2017 11:08:40 AM | Microsoft downloaded something new on Oct.12,13,14,15,2017 that nocked out my computers startup program,ever since I`ve had problems! |
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6/28/2015 1:06:26 PM | Internet slow and very slow when accessing internal drives |
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6/22/2015 11:38:23 AM | I had some work on this computer done and have since discovered that the DVD port was disconnected, which makes it unusable. Also, the computer will no longer accept windows updates. |
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8/6/2015 2:37:36 PM | very slow running the computer and start up |
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6/20/2015 8:16:52 PM | Slow, locks up, and requires updates |
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12/4/2014 4:18:17 PM | Videos won't run |
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1/3/2015 6:27:10 PM | This machine is a mess. It's slow and freezes! |
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11/9/2014 6:54:20 PM | just used at this time to browse internet and hold some files |
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2/4/2015 5:40:33 PM | Not catching virus that give me popups and instant routes to websites I never heard of. |
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1/28/2015 10:34:26 AM | Browser issues...outdated?? |
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4/3/2015 7:28:28 AM | Why did I contract a virus with PC matic installed and running? WHy did your technical support want $150 to fix my computer after I formatted the drive and reinstalled windows? |
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8/31/2017 1:06:10 PM | runs very slow and frequent pop up ads when using internet. |
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7/14/2017 1:11:24 AM | ???????????????????????????7?8?????????????????????????? |
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3/12/2016 3:45:02 PM | i don't know i haven't checked it yet |
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4/28/2016 11:15:13 PM | Scan will not complete |
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12/19/2015 1:38:32 PM | old, slow and canterkous; can't access some programs, sometimes cant print |
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2/19/2016 12:12:04 PM | AVG anti virus is on this computer by fraudukent representation. And it is causing interference. |
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7/9/2012 5:48:32 PM | poor aftersales service with dell |
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2/3/2012 1:08:54 PM | Can;t run BF3 withough lag spikes |
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6/15/2016 6:35:58 PM | So slow |
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12/31/2011 5:08:47 PM | Registry Problems. |
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10/18/2009 1:02:31 PM | Windows Vista OS is difficult to work with, easily...... |
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11/21/2009 10:54:57 AM | vista.....need i say more? |
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6/13/2009 7:21:48 PM | Dell sucks... and im tired of talking to INDIA for assistance! |
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7/16/2009 9:49:06 PM | The sound seems to be broken, the internet freezes up with strange errors I've never seen before. The compouter is a Dell fairly new fast computer, we do live in the country & have slow internet speed through a phone modem so I realize that is part of the problem. |
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7/11/2009 3:29:10 AM | Display freezes but mouse still works. Background tasks (such as music playing) still carry on playing. Only way out is to hold down on button. |
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11/23/2014 1:15:43 PM | cannot carry out updates(windows 8.1) |
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8/14/2022 12:19:39 PM | slow very sloe |
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7/30/2016 3:48:42 PM | Very slow. Not sure if its the PC or the internet service. |
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1/20/2016 12:40:38 AM | It has not run correctly for a long time. drivers are all out of date. ect. had norton and it made it unuseable. the internet never works. am hoping pc matic can fix it |
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6/24/2015 6:06:34 AM | slow, browsers quite often freeze and flash player doesn't respond |
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1/8/2015 12:37:15 PM | This is Great |
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9/14/2014 5:09:57 PM | When I first got this computer I loved it, but over the years things got downloaded and I don't even know how they did. Now I am very frustrated with the speed and overall performance of it. |
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8/5/2014 6:43:45 PM | I own another Dell desktop and two dell laptops but this XPS though it is somewhat aged is my favorite computer I try to keep it in good running order but from time to time it requires service due to issues |
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9/8/2014 8:51:56 PM | Pop-ups are overiding my internet access and no sound comes when I am on the internet (eg., youtube) |
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3/18/2020 11:53:32 PM | its slow and sucks |
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1/13/2014 3:14:55 PM | slow, pop ups |
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7/24/2013 7:49:48 PM | sdfdsffsd |
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9/15/2013 6:28:43 AM | ??????????????????5??????? ??????2?????????????? |
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11/24/2013 3:36:15 PM | scan not done this should be after i check it out |
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2/24/2014 8:15:29 AM | I do not like the automatic "add" pop ups in web browers. PC is slow. To many "pop up" when browsing |
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8/26/2012 6:28:17 AM | I get a blue screen every time I try to use this computer, and have to hard shut it down. It also freezes constantly when I am browsing the internet, and I have to hard shut it down, and restart. |
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11/15/2012 9:17:56 PM | Very slow |
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1/1/2013 5:12:11 PM | I'm really hoping this product helps, as claimed. |
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1/1/2013 7:41:53 PM | Haven't gotten it to work yet |
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3/2/2011 10:40:44 AM | i will never buy another dell! |
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7/5/2012 8:52:10 AM | i'm not sure if you mean before or after i downloaded PCmatic. i hope it runs faster after the full scan |
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7/10/2010 1:30:38 PM | This Computer is a time bomb waiting to explode or crash not much confidence in Dell products I AM REALLY FRUSTRATED WITH THIS JUNK COMPUTER |
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7/10/2010 1:34:27 PM | This Computer is a time bomb waiting to explode or crash not much confidence in Dell products I AM REALLY FRUSTRATED WITH THIS JUNK COMPUTER |
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12/12/2010 1:33:50 PM | internet connection is very slow |
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2/23/2010 1:24:45 PM | i am go to send this dell xps420 desktop back to dell and get what thay are going to pay me back for it i have 3989.00 in this dell and this is the 4 one thay have send to me |
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4/8/2010 8:25:39 AM | I seem to have issues recieving microsoft updates, adobe updates, downloading programs. |
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4/5/2010 10:54:53 PM | ????1????????????? |
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4/23/2010 4:10:06 PM | font has changed, prorammes crashing, internet dodgy |
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1/9/2010 8:28:31 PM | Will not power down. Curser freezes and must power down and reboot. |
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11/5/2009 9:35:22 PM | Getting lots of "not responding" in Outlook. |
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