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Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP envy x360 m6 convertible.

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HP envy x360 m6 convertible Satisfaction Reviews

Average Satisfaction
 
  3.35 out of 4

Percent Freezing
18%

Percent Slow
34%
Make
HP
Model
envy x360 m6 convertible
PC Type
Portable
Total Votes: 2574
2%
 
7%
 
47%
 
45%
 


Date Comments Satisfaction
4/16/2020 8:13:03 PM ITS LIGHTWEIGHT AND EASY TO HANDLE. IT CAN BE A TABLET OR LAPTOP.
 
  4.00 out of 4
1/26/2020 8:29:04 AM its a laptop
 
  4.00 out of 4
1/15/2020 7:47:30 PM This and the other computer PCMatic scans were both gifts from my mom - she had used both of them for a couple of years prior to giving them tom me.
 
  4.00 out of 4
10/25/2021 10:20:13 PM N/A
 
  4.00 out of 4
1/27/2020 6:13:09 PM Just had a faster drive put in
 
  4.00 out of 4
6/3/2020 12:05:48 AM Overall, Good general laptop
 
  4.00 out of 4
1/28/2021 10:09:47 AM i have had your service before and was very pleased
 
  4.00 out of 4
12/20/2020 3:47:56 PM A good computer that allows me the basic functions needed for my home use.
 
  4.00 out of 4
6/18/2020 4:54:49 PM se ha usado muy poco pero es una buena maquina
 
  4.00 out of 4
7/27/2020 11:06:01 PM keyboard is getting to the point that it misses letters when I type
 
  4.00 out of 4
9/2/2020 7:47:13 PM on all of my computers
 
  4.00 out of 4
9/1/2020 11:24:11 PM I would like it to run faster
 
  4.00 out of 4
11/4/2018 8:55:50 AM I absolutely love my computer!!
 
  4.00 out of 4
12/12/2018 7:05:01 PM Thia a laptop. It is very useful and easy to use. Apps easy to use
 
  4.00 out of 4
12/13/2018 12:29:24 PM quick easy American
 
  4.00 out of 4
8/25/2018 5:37:42 PM sometimes I cant play videos, sometimes I can. Explorer locks up sometimes
 
  4.00 out of 4
10/3/2018 9:55:48 AM BEST LAPTOP I HAVE EVER OWNED.
 
  4.00 out of 4
9/21/2018 11:00:17 AM only issue has been getting email from yahoo into outlook
 
  4.00 out of 4
5/10/2019 9:02:45 AM gaming computer
 
  4.00 out of 4
5/12/2019 10:00:01 AM renamed from cora-laptop
 
  4.00 out of 4
7/22/2017 9:50:26 PM Just bought this laptop today
 
  4.00 out of 4
9/2/2017 11:31:40 AM Excellent speed and quality so far
 
  4.00 out of 4
9/17/2017 4:30:07 PM Didn't save my sign in
 
  4.00 out of 4
9/18/2017 3:54:11 PM I think I like it; I just purchased and installled it. It would be nice to talk with someone to ensure the application is installed and working properly.
 
  4.00 out of 4
8/12/2019 8:13:29 PM It is reliable and easy to use with a few draw backs..like not being able to disengage the touch pad
 
  4.00 out of 4
10/23/2017 10:00:45 PM brand new
 
  4.00 out of 4
1/19/2018 12:37:39 PM It's more user friendly than my previous PC. Runs faster, smoother, granted my prior computer was 9 years old.
 
  4.00 out of 4
12/2/2017 7:55:25 PM my son just gave me this new computer.
 
  4.00 out of 4
12/4/2017 7:58:17 PM It is pretty new.
 
  4.00 out of 4
12/8/2017 3:35:55 PM Very happy PC Matic is easy to use.
 
  4.00 out of 4
12/1/2017 1:07:16 PM is gud
 
  4.00 out of 4
1/26/2018 10:40:28 AM Brand new. Too early to tell.
 
  4.00 out of 4
2/26/2018 5:55:43 AM I had to reset computor I forgot to renew my subscrition to pc matic and i got a versus onthis computor
 
  4.00 out of 4
5/25/2018 8:30:44 PM new computer, needed an antivirus so i git you guys cuz ur the best out
 
  4.00 out of 4
5/21/2018 3:07:39 PM works better than any I have used
 
  4.00 out of 4
5/24/2018 3:04:13 PM New Purchased early in 2017
 
  4.00 out of 4
2/4/2018 7:23:08 PM Iryna
 
  4.00 out of 4
3/15/2017 3:57:11 PM new computer
 
  4.00 out of 4
4/23/2017 6:44:43 AM new and very fast
 
  4.00 out of 4
4/26/2017 6:39:39 PM i tink it is very satisfactory
 
  4.00 out of 4
4/30/2017 7:54:58 PM great made in usa, keepmup the grwat work
 
  4.00 out of 4
4/2/2017 8:42:41 PM Just purchased this new computer and are using PC Matic for the first time since it is a U.S. product
 
  4.00 out of 4
3/30/2017 11:49:31 AM it's alright
 
  4.00 out of 4
6/6/2017 7:42:18 PM na
 
  4.00 out of 4
6/6/2017 11:30:12 PM Keep up the good work.
 
  4.00 out of 4
5/31/2017 7:14:19 PM It's new so the verdict is still out.
 
  4.00 out of 4
5/28/2017 11:11:51 AM Just bought this HP Notebook on 5-27-2017. Setting it up.
 
  4.00 out of 4
6/16/2017 5:29:59 PM I am very satisfied so far. This is a new computer.
 
  4.00 out of 4
2/15/2017 11:33:55 AM It's very new but lately started running slower.
 
  4.00 out of 4
2/26/2017 8:41:34 PM It started to get slow
 
  4.00 out of 4
2/9/2017 5:52:53 PM new to computers and this is a new laptop. Simple to correctly understand and use is important especially when it comes to security.
 
  4.00 out of 4
2/11/2017 12:34:31 PM new laptop
 
  4.00 out of 4
12/29/2016 4:18:58 PM brand new computer
 
  4.00 out of 4
12/13/2016 4:47:25 PM Love it
 
  4.00 out of 4
1/24/2017 4:50:22 PM wish the keyboard was better centered. Didn't need the 10-key to the right. Have not yet used the "tablet" view
 
  4.00 out of 4
11/7/2016 10:22:01 AM NEW
 
  4.00 out of 4
1/12/2017 2:47:14 PM just got it thank you
 
  4.00 out of 4
9/15/2016 5:28:31 PM This is a new laptop
 
  4.00 out of 4
9/17/2016 12:30:45 AM ITs a new PC
 
  4.00 out of 4
7/19/2016 11:54:07 AM Its brand new
 
  4.00 out of 4
9/25/2016 9:26:16 AM new computer
 
  4.00 out of 4
8/5/2016 7:16:39 PM quick to do and be done
 
  4.00 out of 4
1/6/2017 1:43:07 PM This is a new computer - right out of the Box
 
  4.00 out of 4
1/4/2017 10:40:08 AM new computer
 
  4.00 out of 4
1/24/2016 9:17:45 PM newer computer
 
  4.00 out of 4
12/3/2015 3:30:48 PM new
 
  4.00 out of 4
12/2/2015 10:57:39 PM brand new out of the box ...
 
  4.00 out of 4
9/8/2015 11:51:54 PM It is new so I am not familiar with it.
 
  4.00 out of 4
8/26/2015 5:26:39 PM I just bought it, so hopefully it has fairly decent performance.
 
  4.00 out of 4
8/19/2015 6:56:30 PM I purchased this computer today.
 
  4.00 out of 4
8/18/2016 2:26:27 PM I bought PC matic because I have gotten 2 malware ransome viruses in the last month and had to use old backups to restore my computer
 
  4.00 out of 4
5/7/2016 11:33:50 AM It is new.
 
  4.00 out of 4
12/31/2015 7:19:28 PM Brand New. Never used.
 
  4.00 out of 4
2/22/2016 11:06:00 AM I just purchased this computer
 
  4.00 out of 4
1/5/2016 7:06:00 PM thank you for hiring only americans
 
  4.00 out of 4
8/14/2015 6:44:42 AM Just purchased, so have not had time to really evaluate.
 
  4.00 out of 4
8/26/2022 5:27:04 PM its new
 
  4.00 out of 4
2/22/2022 1:09:17 PM It's about 5 years old and has been very dependable.
 
  4.00 out of 4
3/31/2022 11:00:43 PM is there a an optimizer to make my laptop run a little faster; thats the reason i got this
 
  4.00 out of 4
3/10/2023 9:54:43 AM Works the best!!
 
  4.00 out of 4
9/17/2023 2:01:35 PM Use on ALL of my computers
 
  4.00 out of 4
8/19/2016 10:15:28 AM new computer. so far so good
 
  3.00 out of 4
3/27/2023 4:24:24 PM This PC is 10 years old and used only for personal business and recreation.
 
  3.00 out of 4
4/1/2023 11:53:12 AM Slow response to internet & excel cell movement
 
  3.00 out of 4
4/8/2022 10:20:10 PM is starting to slow down. Need to speed up start-up and internet.
 
  3.00 out of 4
10/27/2022 7:39:16 PM This computer is 5+ years old. I think it's slow, but I just use it for busniess applications like writing letters and spread sheet, so it's good enough for me. Harry Brown
 
  3.00 out of 4
10/29/2022 10:12:44 AM slow when running multiple processes
 
  3.00 out of 4
9/4/2022 12:09:44 PM it is a little old and runs a little slow
 
  3.00 out of 4
8/12/2022 11:27:46 AM wish it were faster
 
  3.00 out of 4
2/13/2016 1:45:16 PM New as off 2/12/2016
 
  3.00 out of 4
8/16/2016 10:00:08 PM I just bought it.
 
  3.00 out of 4
3/29/2016 4:07:41 PM wireless mouse does not work smoothly
 
  3.00 out of 4
4/1/2016 9:20:53 AM It's new so I am still learning Windows 10 and the features it offers
 
  3.00 out of 4
4/6/2016 2:41:18 PM Needs to be a little more user friendly for people who are so are not so very tech saavy.
 
  3.00 out of 4
8/25/2016 12:15:03 AM It is slower than I expected it to be.
 
  3.00 out of 4
10/21/2015 7:57:10 AM Some problems with the video driver. The integrated mouse functionality is not user-friendly. Overall it's a very good computer.
 
  3.00 out of 4
10/5/2015 4:15:12 PM new computer windows 10
 
  3.00 out of 4
9/14/2015 5:22:50 PM It gets too mny pop-ups
 
  3.00 out of 4
1/8/2016 6:25:57 PM how do i instal on my other mach's?
 
  3.00 out of 4
11/20/2015 1:45:26 AM Probably will be very satisfied, but it was only purchased a few days ago.
 
  3.00 out of 4
1/12/2017 6:07:45 PM previous computer did require frequent reboots and ran slowly. Had to buy new one. Not sure if this program even workds
 
  3.00 out of 4
11/30/2015 4:32:39 PM It is new... just getting used to it.
 
  3.00 out of 4
1/3/2017 3:01:02 PM slow email
 
  3.00 out of 4
1/1/2017 8:48:17 AM first time no history to be satisfied or unsatisfied
 
  3.00 out of 4
1/7/2017 8:13:18 AM I like Toshiba Satellites better but when my last laptop died I needed one NOW so I bought what I could afford at Best Buy.
 
  3.00 out of 4
9/26/2016 9:45:04 AM really slow for a new unit
 
  3.00 out of 4
9/18/2016 3:45:52 PM NEW computer, not sure
 
  3.00 out of 4
9/4/2016 2:27:15 PM it is brand new, O have owned it less than 2 hours
 
  3.00 out of 4
10/4/2016 8:01:29 AM bought it 12 hours ago...sooooo not really sure yet
 
  3.00 out of 4
7/20/2016 5:27:19 PM Just downloaded this product and have no opinion yet.
 
  3.00 out of 4
12/4/2016 11:36:21 AM new
 
  3.00 out of 4
11/29/2016 12:27:57 AM My biggest complaint is battery life
 
  3.00 out of 4
11/13/2016 1:02:29 PM Maybe it's bevcasue of the poor security that was originally installed, but teh performance has decreased severley in the somewhat short time sine we've ahd it.
 
  3.00 out of 4
1/27/2017 11:12:19 AM it allright every other time i have to reconect to my wifi
 
  3.00 out of 4
2/22/2017 5:02:31 PM just purchased
 
  3.00 out of 4
2/10/2017 11:13:29 AM Of course, it wasvery fast, when new. I have noticed, lately, that while reading headlines, on a news website, the little blue circle kept coming on, freezing any function of scrolling, or selecting links on the page.
 
  3.00 out of 4
2/27/2017 7:05:51 AM WiFi cuts out from time to time.
 
  3.00 out of 4
2/26/2017 2:08:57 PM first scan, so I don't have anything to evaluate as of yet
 
  3.00 out of 4
6/15/2017 11:02:41 AM how would i know i have had it on for 2 minutes
 
  3.00 out of 4
5/17/2017 7:46:14 PM Adding another PC to the plan seemed complicated. Took me a while to install to my new PC.
 
  3.00 out of 4
6/3/2017 7:31:32 PM new computer
 
  3.00 out of 4
6/26/2017 6:57:45 PM not happy wuth geek squad by best buy but the computer is ok.
 
  3.00 out of 4
7/7/2017 12:48:40 PM I don't like Windows 10!
 
  3.00 out of 4
7/13/2017 11:36:31 PM just installed the software so not sure yet about its performance
 
  3.00 out of 4
3/18/2017 7:09:00 AM mouse pad too sensitive
 
  3.00 out of 4
3/1/2017 8:50:47 PM It lags sometimes
 
  3.00 out of 4
7/24/2017 2:32:12 PM Just Bought it. It's teo days old. I really don't yet
 
  3.00 out of 4
4/15/2017 10:11:14 AM Don't Know! Did PC matic fix something, Stop virus or malware?How do I know it is working?
 
  3.00 out of 4
2/7/2018 5:47:05 PM It restarts on its own sometimes and I need to have that fixed.
 
  3.00 out of 4
4/5/2018 10:33:18 PM freezzes and restarts
 
  3.00 out of 4
3/27/2018 4:46:42 PM i have very few pop ups
 
  3.00 out of 4
3/14/2017 7:59:29 PM brand new dont know if it runs slow
 
  3.00 out of 4
2/9/2018 8:11:25 AM I need to add this computer to my subscription
 
  3.00 out of 4
1/31/2018 7:12:54 PM it crashed once, has been fixed
 
  3.00 out of 4
11/3/2017 7:50:18 PM I just down loaded PC Matic so I cannot say just how satified or unsatisfied I am
 
  3.00 out of 4
11/21/2017 10:21:44 PM not sure if the problem is windows 10 or something else but it sometimes unstable and jumps around for about 25 min.
 
  3.00 out of 4
1/12/2018 6:58:00 PM tshstdgtgsrtg
 
  3.00 out of 4
1/14/2018 4:36:33 PM I had a hard time finding a DVD Viewer Player for my external DVD writer burner / player.
 
  3.00 out of 4
1/14/2018 1:54:54 PM Had to change to a new SSD drive.
 
  3.00 out of 4
11/8/2017 4:57:34 PM we live in the country and have slow internet
 
  3.00 out of 4
7/31/2019 12:26:56 AM The screen colors are not bright.
 
  3.00 out of 4
9/9/2017 12:31:51 PM its a laptop and the keyboard seems very touchy - so the font size jumps to really small or large constantly
 
  3.00 out of 4
9/12/2017 2:23:16 PM I might be very satisfied with this but I have not used this product enough to know! I have heard good things and I hope this will be something I choose to keep lifelong.
 
  3.00 out of 4
9/13/2017 6:03:04 PM INITAIL SET UP THROUGH AMAZON DID NOT WORK WELL
 
  3.00 out of 4
10/29/2017 4:27:45 PM its too slow, takes forever, drives me crazy
 
  3.00 out of 4
11/18/2017 9:13:16 PM flimsy
 
  3.00 out of 4
9/17/2017 8:36:47 PM seems very slow to start not accustomed to it yet
 
  3.00 out of 4
10/14/2017 10:34:36 PM Even though it is fairly new, the audio sometimes doesn't work. Have to restart the computer to restart audio.
 
  3.00 out of 4
8/27/2017 7:21:48 PM it locks up a lot
 
  3.00 out of 4
8/28/2017 10:55:29 AM How can I answer my satisfaction when I JUST installed it.
 
  3.00 out of 4
10/8/2017 10:59:27 AM starting to run slow and freeze up
 
  3.00 out of 4
9/3/2017 2:00:41 PM It's a bit slow at times with any types of graphics
 
  3.00 out of 4
9/2/2017 4:32:37 PM Some times it runns slow when watching u-tube or other movies, etc.
 
  3.00 out of 4
5/21/2019 3:30:59 PM no comment
 
  3.00 out of 4
4/3/2019 6:53:59 AM Some settings do not perform as indicated or "set". Such as sleep the first time takes several hours, but once it sleeps once, it goes into sleep withing 5 min if mouse is not continuely in motion. Constant restarts are needed to reset
 
  3.00 out of 4
5/25/2019 7:57:06 PM Happy
 
  3.00 out of 4
9/25/2018 5:04:32 PM had problems loading. had to take and get fixed. had to reinstall software.
 
  3.00 out of 4
11/27/2018 11:22:13 AM I don't really know yet how satisfied I am with the scan because I haven't recieved the results of the scan before this page popped up
 
  3.00 out of 4
12/4/2018 11:51:15 PM Just installed and too early to tell how satisfied I will be
 
  3.00 out of 4
11/12/2018 11:31:49 AM comment
 
  3.00 out of 4
6/20/2018 11:06:26 PM trouble printing to hp 3510 network or direct
 
  3.00 out of 4
7/19/2020 12:04:21 PM It's getting a little slower than I would like
 
  3.00 out of 4
5/29/2018 3:41:38 PM to the point acceptable but need to learn more especially after no option but to restore due to a fresing and slow speed
 
  3.00 out of 4
6/25/2018 9:49:37 PM its fine except for whatever is slowing it down.
 
  3.00 out of 4
6/30/2018 1:20:03 AM i use this laptop to edit photos for work its very user friendly
 
  3.00 out of 4
12/17/2018 5:54:44 PM ???
 
  3.00 out of 4
9/13/2020 12:50:02 PM it runs slow.
 
  3.00 out of 4
1/4/2021 6:41:05 PM i really like my computer it has just gotten slower over time
 
  3.00 out of 4
8/3/2020 4:20:24 PM Boots up slowly and gets lock up frequently
 
  3.00 out of 4
8/14/2020 2:01:24 PM meet my needs
 
  3.00 out of 4
6/12/2020 1:11:50 PM Just going thru first scaan, not sure if I like it yet or not.
 
  3.00 out of 4
8/4/2020 12:03:10 PM Meets my needs.
 
  3.00 out of 4
9/16/2020 7:50:27 PM not really sure yet
 
  3.00 out of 4
11/20/2020 12:23:22 PM Copyright © 2020 PC Matic, Inc. All Rights Reserved. PC Matic is owned and operated by PC Matic, Inc. Support Shop Logout DESKTOP-N144FRD Make: HP Model: HP ENVY x360 m6 ConvertibleJohn Crabtree [email protected] Key: MCHO-4835901 Exp: 2021/10/17 (Edit) Industry Leader in Malware Detection PC Matic continues to be an industry leader in malware detection; proven by, third-party testing authorities including, AV-Test and AV Comparatives. Superior Security Keep all your PCs safe from online threats with SuperShield. Fileless Detection Effectively blocks the latest malware threat, fileless scripting. Automatic Schedule maintenance and receive reports in your email. Made in USA Researched, developed and supported in the USA. MaintenanceStabilitySecurityPerformanceBenchmarks PC Matic is now testing the performance of the processor, graphics, disk, and memory subsystems. These results are tabulated and compared to the rest of the PC's in the world to calculate what we call World Rank. Finalizing Tests Scanning Junk Files Over the space of days, months and years of use, large amounts of junk files accumulate which can hamper performance. Fragmentation High disk fragmentation can slow your PC down. It sometimes takes a long time to scan disk fragmentation. If you don't want to wait, click here to skip this scan. Craplets Eliminating unwanted start-up programs frees up valuable memory and processor power. Boot times improve as well. Broadband Quality Is your speed faster in the morning and slower in the afternoon? Does your speed fluctuate throughout the day? Click HERE to see how you can test your broadband quality all times of the day for free. Drivers Drivers are the internal software that command a PC's hardware devices. These drivers are frequently updated with fixes and feature enhancements. For example, wireless drivers are updated to boost range and improve security. Scanning Registry Windows stores all of its operating parameters in a large repository called the registry. We recommend that the registry be scanned and cleaned on a regular basis for optimal performance and stability. Services Test Installed Services Services are pieces of software that run in the background either at system start or on demand. Many unecessary services run automatically when the system boots which can significantly slow down boot times. Signature Update The signature file is the master list of all known viruses, trojans and spyware. If this is the first time, the signature download might take a while. After that, updates happen incrementally and take a lot less time. Low Level Threats In addition to malware, PC Matic scans and cleans lower level threats. Although these threats do not pose a security risk, it is good practice to remove them regularly. High Level Threats Not only is malware a threat to your system's performance and stability, but modern malware is designed for identity theft. PC Matic effectively blocks ALL malware threats, including fileless scripting and ransomware. Vulnerable Applications Certain outdated software applications can have security holes that when exploited can allow attackers to take over your machine without your consent while browsing the web or through other means. Keep these apps updated to the latest versions to stay protected from the latest security threats. Scanning For Vulnerable Applications... Updating Vulnerable Apps... Downloading {0} ({1} bytes out of {2}) Installing {0} ... Checking for Security Vulnerabilities... Benchmarks PC Matic is now testing the performance of the processor, graphics, disk, and memory subsystems. These results are tabulated and compared to the rest of the PC's in the world to calculate what we call World Rank. Checking recycle bins... Checking internet cache... Checking temporary directories... Checking fragmentation drive {0}... Analyzing fragmentation drive {0}... Checking craplets... Checking Internet settings... Sending results to PC Matic... Checking Drivers... Checking Registry... Checking Services... Downloading Definitions... Applying Definitions Scanning Low Level Threats... Getting tracking cookie list... Getting client cookies... Processing cookies... Scanning for viruses and spyware... Scanning High Level Threats... Running CPU benchmarks Preparing 2D Graphics Benchmarks Testing 2d video... Checking Disk Speed - Hard drive light should be lit Performing Memory Benchmarks Preparing 3D video test Testing 3D video... Finalizing Tests We cannot {0} a 64 bit machine, please do a manual reboot Your PC will reboot shortly Your PC is automatically rebooting because of the autoreboot preference Timeout saving results, results may not be displayed, please try again. Updating Drivers... Checking fragmentation drive {0} Defragmenting, phase {0}, please wait... {0}- Downloading driver: {1} to: {2} {0}% downloaded Download failed or was cancelled! {0}- Extracting driver Error {0}- Installing Driver Install completed successfully! Install failed with error code={0} Cleaning Malware... Malware Cleaning Finishing up... Skipping malware clean... Managing Backup Files... Cleaning Junk Files... Optimizing Internet Settings... Tweaking Performance... Cleaning Startup Programs... Applying Registry Optimizations... Optimizing Services... Cleaning Scheduled Tasks... Optimizing System Restore... Finishing up... checking for updates... {0} Percent {1} MB downloaded of {2} MB total Initializing malware scanner... please wait Skipping malware scan; path missing from registry; reinstalling the app might fix this. Skipping Benchmarks... Skipping Malware... Nitro Nitro is a simple to use application that can improve download speeds by as much as 200%. Now you can download music, movies, videos, important files and applications in just a fraction of the usual time with Nitro. PC Matic is Cleaning Your PC PC Matic is now performing a comprehensive maintenance of your PC, including stability, performance and security. While PC Matic is working, we recommend that you stop using the PC. In fact, please close all applications particularly email and web browsers to maximize results. Once PC Matic is complete, we recommend that you run another scan to confirm that everything was optimized to your satisfaction. MY PCS2 out of 5 PCs LicensedSort by:Schedule DatePC MakePC TypeComputer NameLast Clean DateMaster SchedulerMaster ReportsThis ComputerDESKTOP-N144FRD Windows 10 x64 Last Test No Results Next Test None ScheduledDetailsSuper ShieldOptionsScanSM-G950U Android 9.0 PieDESKTOP-35G6AKM Windows 10 x64 Filter SuperShield Data Search Parameters Process Name Vendor Product Name Current Status Good Unknown Bad Runtime Status Good Unknown Bad Results containing AllAny search terms. Filter DataExport to Excel SCAN HISTORY Test Date Record Type World Rank View Results Delete Scan Options Manual Scan Manual Scan and Clean Scheduled Scan Scheduled Scan and Clean MY PCS {0} out of {1} PCs Licensed No Results None Scheduled History Last Test Next Test Last: Next: Rank: Computer Name Type Make Model Windows Version Processor No other computers saved. Today Yesterday Tomorrow {0} days ago in {0} days N/A Bottom Top Error Browsing Results This Computer invalid computer id You need to complete a clean up on this computer before this information can be viewed. cid passed but invalid You need to complete a clean up on this computer before you can do this action. you don't own this test id Remove Are you sure you want to remove this computer from your license? If you are over the license limit, you may not be able to add this computer back later. You may only remove a computer from your license if it has not been fixed by in the past 60 days. This computer was fixed {0} days ago. Would you like to install Nitro to increase your download speed? Downloading Nitro Nitro Nitro is a simple to use add-on that can improve download speeds by as much as 200%. Now you can download music, movies, videos, important files and applications in just a fraction of the usual time with Nitro. Show me how Continue without install SUPERSHIELD ACTIVITY Process Name Vendor Product Name Date Time There was no SuperShield activity reported. Current Status Runtime Status On Local Whitelist or Blacklist Parent Program Commandline Arguments Allowed to Run User Decided Good Bad Unknown Yes No Supershield is either not installed or not enabled on this PC. Click here to install / enable it now. Schedule Date PC Make PC Type Last Clean Date OS Version Serial Machine GUID This Computer has not been cleaned in at least two weeks. Master Reports Master Scheduler Maintenance statistics: {0} Alerts Alerts Scheduled Scan Not Run Scheduled Scan Failed (Error:{0}) {0} failed to update. Reboot required. Memory Load is {0}% CPU Load is {0}% Hard Drive is only {0}% free Found virus: {0} PC On PC Off Test History Remote Login Performance Trends Scheduler Status Actions Details Sort by SCHEDULER Sort by: Schedule Date PC Make PC Type Computer Name Last Clean Date Individual SchedulerMaster SchedulerSelect All No Results None Scheduled Next Test Today Yesterday Tomorrow {0} days ago in {0} days N/A Error Browsing Results invalid computer id you don't own this computer id cid passed but invalid invalid cid or tid you don't own this test id ERROR: You must select a computer. Serial Machine GUID Computer Name Make Model Windows Version Processor This Computer has not been cleaned in at least two weeks. Operating System Installed Software Disk Status ExcelFilter Data Records - of Filter Report Data Search Parameters Results containing AllAny search terms. Filter DataExport to Excel Error Browsing Results Make Computer Name Model Operating System Publisher Product Revision Installed Drive SSD Size Free Free % Total Frag % Data Frag % Date {0}GB Filter Data Remove Filter PC Type Desktop Laptop No Yes Drive Letter You have version {0} installed. Version {1} is available. Tune Up Performed click here for help reading these results Insufficient Data Available No Changes No Fixes Changes No Changes Advice Items No Advice Items Automatic Changes Automatic Fixes Whitelist Dashboard Instructions Dashboard Icon Legend All tests in this series of tests passed. At least 1 test in this series of tests failed. This test has been skipped. This item contains information gathered from your scan. This item contains advice about information gathered from your scan. Detail Icon Legend This item has passed. This item has passed and has subdata under it. Click to expand. This item has passed and is expanded to show its subdata. Click to collapse. This item has failed. This item has failed and has subdata under it. Click to expand. This item has failed and is expanded to show its subdata. Click to collapse. We recommend that you follow the advice listed. This item is advice and has subdata under it. Click to expand. This item is advice and is expanded to show its subdata. Click to collapse. Getting The Most From The Dashboard PC Matic's dashboard is a powerful interface to quickly and intuitively understand a PC's health and isolate PC performance, stability or security issues. Quickly scan the dashboard for red and yellow indicators. Each red indicator signifies one or more issues that PC Matic recommends be resolved to improve the PC. Yellow indicators for other tips and advice from PC Matic. For a full list of all the issues, click on the issues box on the bottom right of the screen. This is a list of all the fixes that PC Matic recommends. When looking at each report, additional information can be found by rolling the mouse over each individual item. More details can sometimes be found by expanding a row signified by the small arrow keys. Last but not least, the Fix All button is to solve ALL of the problems with the click of a button. Display Results For Congratulations for running PC Matic Computer Name Fix Started Fix Ended No junk files detected (no action taken) {0} MB's of junk contained in {1} different files was removed. Internet settings were up to date. (no action taken) {0} internet settings fixed. No Performance tweaks required. (no action taken) {0} performance tweaks applied. Total Fragmentation went from {0}% to {1}%. Data Fragmentation went from {0}% to {1}%. No highly fragmented files found (no action taken) {0} is no longer highly fragmented. No craplets identified (no action taken) {0} was removed from startup. No unoptimized services identified (no action taken) The {0} service was optimized. No unwanted scheduled tasks identified (no action taken) The {0} scheduled task was removed. Malware clean was skipped via user preference. No malware identified (no action taken) {0} malware identified and removed {0} was detected as {1} and removed. {0} tracking cookies were detected and removed Vulnerability clean was skipped via user preference. {0} was updated from version {1} to {2} No outdated apps identified (no action taken) Stability Drivers were up to date (no action taken) {0} registry fixes applied. Please reboot for the updates to take effect. After reboot, rescan for an updated report. Please rescan for an updated report. We recommend automatically scanning and cleaning every week. Set up weekly scan Schedule created! PC Matic on Facebook Back To Dashboard Removed Browser Add-ons No Extensions were removed Scan Summary Date Start Finish Duration Scan Type Manual Scheduled Security High Security Threat Test Viruses/Malware Look carefully at the threats found below. Most computers do not have any mid or high level threats. If PC Matic has found one or more, please take this problem seriously. Mid and high level threats are by definition malicious software that is compromising the security and performance of your PC. Name Category Level Count Low Security Threat Test Other Security Threats In addition to viruses and spyware, PC Matic identifies other minor risks and annoyances. Other products portray these files are more malicious than they really are. Normally, these files do not represent a threat to the security of your computer, but it is good practice to keep them off your PC. Furthermore, if your PC has a nagging problem, we also recommend to remove these files as part of the diagnostic process. Vulnerability Analysis Certain outdated software applications can have security holes that when exploited can allow attackers to take over your machine without your consent while browsing the web or through other means. Keep these apps updated to the latest versions to stay protected from the latest security threats. Installed Recommended Not Installed Up To Date Outdated Vulnerability Vulnerable Update App N/A Update vulnerable applications to keep your computer safe Processes Report Running Processes The running processes list shows what is actually running on the PC. You can see how much RAM and the CPU percentage that each process uses. This analysis is critical for good system performance. Description Vendor CPU RAM MB World Rank Benchmarks World Rank Calculation - Benchmarks PC Matic has run a full sets of benchmarks to measure the performance of each subsystem of your computer. Each benchmark score is then tabulated and ranked compared to all the other PC Matic computers. Each individual test is then averaged to calculate the World Rank. The tweak value is the amount of improvement to this PC's performance by tweaking according to PC Matic recommendations. The internet value is for informational purposes to see how your internet connection ranks against others. Your Value Weight Weighted Score World Rank Performance Junk Files Test Junk Files Junk files come from several sources. The Recycle Bin holds deleted files so you can retrieve them if you later decide that you should not have deleted them. However, files in the Recycle Bin can use a lot of space; empty your Recycle Bin to reclaim this space. Windows and applications create temporary files while they are running. In some cases though, applications do not clean up after themselves. Other examples include the caches for Internet Explorer and Firefox. Oversized caches can hurt performance on a broadband connection. Type Total Files Total MB Internet Test Internet Settings Optimizing your Internet settings can help to dramatically boost your Internet speed. Internet-related settings can be tuned for faster throughput and may provide up to a 200% increase in Internet performance. We determine the best settings by performing a dynamic test under the actual conditions currently being experienced on your connection. Test Description Test Result Startup Applications Test Applications Running On Startup Here is a list of unnecessary programs that run every time this computer is started. If there are programs listed, then removing them from automatic startup may improve the performance of your computer and reduce memory usage. Application Name Registry Test Registry Fixes Programs sometimes leave incorrect information behind in the registry, either because they uninstall improperly or because the files associated with the entries have been moved or deleted. Cleaning the Windows registry will help to keep your PC in working order and keep the system running at peak performance. We recommend that a PC never have more than 100 registry problems to avoid instability and erratic performance. Registry Type Number Of Fixes Number Of Tweaks Memory Utilization Test Memory Utilization Your PC's performance is very reliant on the proper utilization of system memory. This test does a check to make sure your system has enough memory, it is fast enough and that the resources using the memory aren't taking up too much of it. Disk Free Space Test Free Space The most important factor in hard drive performance is the free space on the drive. PC Matic recommends at least 50% free space. Once the free space begins to decline, system performance begins to fall rapidly. When the drive has less free space, hard drive fragmentation accelerates dramatically. Even mundane tasks such as sending an email or viewing a web page can become unbelievably slow, when free space falls below a critical level. PC Matic recommends that total and data fragmentation never exceed 10%. Size in GB Percentage Most Fragmented Files Top 10 Most Fragmented Files Take a careful look at this report of your most fragmented files. If the fragment count is over 100, your system performance is impacted. Also, note the names of the files to understand which applications are the most impacted. Lastly, look at the size of the files. Small files with high fragmentation are a sure sign of disk performance issues. Rollover the file name to see the location of the file. File Fragments Size Frag Analysis Test Fragmentation Analysis When Windows writes a file to the hard disk, quite often it has to break the file into pieces. As this happens over days, months, and years, the drive becomes fragmented. The impact to performance is huge. It is not uncommon for very fragmented files to take 60 times longer than unfragmented files. That's right, seconds become minutes. User Ratings Other Drivers Test Installed Drivers Drivers are the software that allows Windows to talk to your hardware. Just like regular software, drivers are frequently updated to add new features and remove bugs. Our research shows that many drivers never change, but some drivers change a lot. Right now, wireless drivers address many issues related to drop signals and security problems. After that, audio and mouse drivers are experiencing frequent updates due to pesky problems. As always, graphics drivers are frequently updated if you are a gamer. Rollover an outdated driver to see the recommended driver date and version. Driver Make Driver Details Services Test Installed Services Services are pieces of software that run in the background either at system start or on demand. Lots of services are set to start when the system boots which is not always necessary and can significantly slow down boot times. Service Name Startup No service data found. Automatic Manual Disabled Optimizing the {0} service will free up valuable system memory and speed up windows boot times. Installed Software Report Installed Software We did a review on all of the software installed on the PC in reverse chronological order. The software timeline essentially is the history of the PC. Pesky problems are often related to recently installed software. You can get a good idea of when the PC was last reformatted by looking at the oldest software installation date. Scheduled Tasks It is recommended to remove the {0} task. Windows runs scheduled tasks in the background while your PC is on. Some of these tasks are useful and should be kept running but others are just wasting processor time and network bandwidth and should be removed. Scheduled Tasks ({0} items) System Specs Report System Specs To the best of its ability, PC Matic tried to collect the detailed specifications of this computer. PC Matic uses a set of standard Windows protocols so each subsystem can identify itself and its capabilities to the operating system. Please look carefully over the specifications to ensure they match the purchased specifications. Note also the serial numbers for warranty purposes. Subsystem Description Specification Largest Files Report Top 10 Largest Files PC Matic recommends removing as many large files as possible to maximize the performance benefit of a defragmentation. Some large files that have a $ sign in the name or end in .sys are system files that can not be removed. Large video files, for example, should be watched once and removed or archived to secondary storage. This is also a handy tool when you need to recover hard drive space quickly. Mouse over the file name to learn the exact location and to which application the file belongs. Reports Disk Composition Report Disk Composition This page is designed to help you understand how your hard drive is currently allocated. Most PC's have large volumes of videos, pictures and music. The other category comprises all other files on your hard drive including applications, Windows, and large system files. MB Files Advice Miscellaneous Results - Performance Tweaks - Advice The default settings for Windows are long on flash but often low on performance. By adjusting some of these parameters, you can get a more responsive system without sacrificing much in the way of looks. These are the settings we recommend for best performance and stability. Summary Issues Fixes / Advice This list provides a quick and easy view of all issues with your PC, big and small. The items designated with a red circle are the ones that can be fixed automatically by {0} by hitting the Fix All button. The items marked with a yellow circle are pieces of advice for better performances or fixes that cannot be automated. Test Area Test Name Scan Result Recommendation Bottom Top Available Fixes Security High Found Remove Note: depending on your scan settings, high level threats may not have been scanned. Congratulations, there is no malware present on your PC. Congratulations, there is no malware present on your PC. {0} Viruses/Malware found Security Low Tracking Cookies Note: depending on your scan settings, low level threats may not have been scanned. {0} Tracking Cookies found Temporary files are created by numerous applications and often leave behind a cluttered mess, which increases drive fragmentation and lowers system performance. Temps Temporary Files System restore is often set to allocate too much of your hard disk for outdated restore points which wastes disk space. Excess Restore Points System Restore Files Keeping the recycle bin clean reduces disk clutter, and prevents people from seeing your trash. Bins Junk Files Recycle Bin Broadband users should keep their browser cache less than 50MB to minimize network traffic and disk clutter. Internet Cache Caches A cache overflow creates strange and erratic behavior in email and internet browsing. Browser Cache Overflow Patches Windows keeps uninstall information for patches forever, but they can be safely deleted after 90 days. Old Patch Uninstallers Internet Internet Download Internet Upload Internet performance can be greatly improved by tuning pre-Vista PCs. Internet Receive Buffer {0} bytes {0} MB {0} GB {0} MHz Keep HTTP 1.1 enabled for maximum internet performance. Internet HTTP 1.1 Enabled Disabled Keep this setting enabled to see the latest information from web sites. Browser Page Check Content Advisor When Content Advisor is enabled, it may create slower and more erratic internet performance. Saving your passwords in your computer is an obvious security hole when your PC is unattended. IE Password Security Saving your passwords in your computer is an obvious security hole when your PC is unattended. Firefox Password Security HTTP Internet Settings Adjust browser parameters for faster internet browsing {0} Fixes Optimized Unoptimized TCP Internet Settings Tweaking TCP settings improves download speeds. Firefox Internet Settings Optimize Firefox for maximum performance. Startup Programs Removing programs from automatic startup may improve the performance of your computer and reduce memory usage. No unwanted startups were found. Registry Registry Fixes {0} Registry Fixes Cleaning the Windows registry will help to keep your PC in working order and keep the system running at peak performance. 2D Video 3D Video MB/sec MP/sec KB/sec fps MIPS Not Tested Tweak Total World Rank Percentiles Overall Advice Tweaks Fixes Measures the CPU performance relative other processors in its class. Large variances indicate performance problems. Processor Performance Ratio Windows has numerous visual effects, that may look nice, but also deterioriate system performance. Visual Effects Test Optimal Sub Optimal PC Recall Available There is a recall available for this PC. Click the recall link for more information on the recall. Keep System Restore enabled to avoid catastrophic system problems. System Restore Test Windows allocates a lot of space for the seldom used system restore. PC Matic recommends in keeping no more than one month of restore points. System Restore Capacity CPU load measures traffic across your CPU. High CPU loads indicate sub-optimal system performance. CPU Load Test The time from your computer to a web site and back. Ping times are a function of the distance covered and your internet performance. If your ping speed is greater than 300ms, it could cause a lot of problems. Internet Ping Speed {0} ms Simple adjustments to your power settings can maximize the performance of your PC. Power Plan Setting High Performance Performance Tweak Settings {0} tweaks Over the years, Adobe Reader has become an enormous program. There are many faster and more efficient alternatives such as Fox It Reader. Care must be taken when installing Fox It to avoid installing unnecessary toolbars. Adobe Reader Advice Replace Adobe Reader ALOT is a series of toolbars each based on a different subject ranging from music, videos, and news. There does not appear to be any spyware or malicious adware, but the toolbar changes your homepage to alot.com. ALOT Toolbar Advice Uninstall ALOT Toolbar Bargain Buddy is also seen as Cashback by Bargain Buddy. This is adware that allows you to receive a rebate on purchases from participating merchants. Bargain Buddy will hijack your browser when it receives the Error 404 "Page not found" and then sends you to a search site from Navisearch. Bargain Buddy Advice Uninstall Bargain Buddy Zwinky adds the MyWeb Searchbar to your web browser. Once Zwinky is installed, the MyWeb Searchbar runs on startup. The MyWeb Searchbar will hijack your browser when it receives the Error 404 "Page not found" and then sends you to a search site from search.mywebsearch.com. Zwinky Advice Uninstall Zwinky Recommended Driver - Version: {0}, Date: {1} Update this driver to the latest revision. Drivers Installed Drivers ({0} scanned, {1} out of date) Memory Utilization {0} MB/s A quick memory benchmark to see if memory is operating within normal parameters. Memory Speed Check if memory is more than minimum memory specifications. Memory Check Add at least {0} MB of RAM Make sure you have enough RAM for the programs you are running Free Memory % Free Memory Many applications such as FireFox require 200 MB of memory. Memory Analysis Used {0}% Free {0}% Free Space results - {0} Drive System performance deteriorates as your hard drive fills. Free space is critical for optimal performance. System performance deteriorates as your hard drive fills. Free space is critical for optimal performance. Free Space Free Used System performance deteriorates as your hard drive fills. Free space is critical for optimal performance. {0} Drive No fragmented files is normally because the scanned drive was a small drive or thumb drive. No fragmented files Most Fragmented Files {0} frags {0} has extreme fragmentation and performance suffers when accessing this file. Drive Tested Total Folders Total Fragmented Items Fragmented Items Size Fragmented Items File Fragmentation File Fragmentation is the percentage of files that are fragmented. File Fragmentation is the percentage of files that are fragmented and has exceeded the threshold for good performance. Total Fragmentation Data fragmentation is calculated as the size of the fragmented files divided by the total space of all the files. High data fragmentation equates to slower system performance. Data Fragmentation Installed Software ({0} items) Delivers security with max performance PC Matic has identified the following items: Runs quietly in the background Blocks malware before it executes Boosts the speed of your PC Make your PC more reliable Maximize internet connection speed Windows Version Upgrade to Windows 7. Upgrading to the latest version of Windows can keep your files safer. Items Identified Picture Audio Video Disk Composition January February March April May June July August September October November December PC Matic Active X Build Browser System OS System OS Install Date System Make System Model System Serial Number Main Board Make Main Board Model Main Board Version Main Board BIOS Processor Description Number of Processors Processor Clock Speed Graphics Description Not Scanned First person to find this easter egg wins $100. Video Memory Memory Installed Memory Slots {0} slots Memory Configuration Drive Name Drive Size Drive Format {0} Model Disk Disk {0} Name Disk {0} Serial Number Yes No Disk {0} Size Disk {0} Drive Letter(s) {0} Read Speed {0} Write Speed {0} KB/sec Monitor Model Monitor Resolution {0} x {1} pixels Monitor Screen Size {0} x {1} inches {2} inches (diagonal) Monitor Manufacture Date Monitor Serial Number Processes ({0} scanned) Publisher Install Date Install Memory Quick Scan Full Scan Not Scanned Malware Scan Type No Drives Were Scanned N/A Malware Scan Skipped Benchmarks Skipped This item is on the PC Matic whitelist and should not be modified. SSD Optimization SSD Optimization PC Matic now has an array of features to make your SSD drive last longer and run faster. Congratulations! Your drive has been detected as an SSD drive!. Defragging is not recommended for your drive. There were no SSD drives detected. Test Result Uninstall You tried to close the application without fixing your PC. Do you wish to fix your PC now? Click OK to complete the fix process or cancel to close the application. Browser Add-ons Browser Add-ons, ActiveX controls, browser extensions, browser helper objects, and toolbars may cause your computer to stop responding or display content that you do not want such as pop-up ads. Although some of these might be useful, we suggest using extreme caution and limiting the use of these add-ons. To maximize the performance and security of your PC - PC Matic will automatically remove add-ons that have been identified as problematic (listed here along with a red dot). You can also specify your individual preferences regarding any of the add-ons - by simply checking (uninstall) or unchecking (keep) the corresponding box next to the listing. X Bad Good Unknown REMOVE ADD-ONS To uninstall, check this checkbox Non-Essential Tweak: At least 1 item in this series of tests can be tweaked, although it is not a required tweak. This item meets the requirements for a non-essential tweak. This item meets non-essential tweak requirements and has subdata under it. Click to expand. This item meets non-essential tweak requirements and is expended to show its subdata. Click to collapse. Make sure your SATA controller is set to AHCI mode (you can do so in your BIOS). AHCI is needed for native TRIM support in Windows 7. It’s recommended to run your SSD in AHCI mode to enable TRIM to do its job. TRIM should be enabled for SSD drives. Scheduled defragmentation should be disabled for SSD drives. The Defragmentation Service should be stopped for SSD drives. The Defragmentation Service should be disabled for SSD drives. Options Restore SettingsTechnical SupportSchedulerScan OptionsManage WhitelistsUser InputLanguageSuperShieldQuarantineRestore settings from previous runs PC Matic keeps a backup of the registry changes that it makes each time you run. Older backups are automatically cleaned as needed. We recommend that you restore a backup only if you experience problems, and restore the most recent backup first. No backups found.Restore Create a tech support log file If you report a problem to technical support, they may ask you for a program log to further investigate the issue. Click the button below to create a log history file on your desktop. Create Log PC Matic Scheduler Status After running PC Matic on the system the first time, you can have the tune-up run on a schedule. Please complete a manual scan and full optimization to use the scheduler. The scheduler is not installed. Please reinstall PC Matic to install the scheduler. The scheduler is NOT running on this system. Start the Scheduler The scheduler is running on this system. Stop the Scheduler Wait... Last scheduled scan result Date: Friday, November 20, 2020 9:50:03 AM Message: NoCID Status: 200 Detail: no cid in registry, do a scan first Generate scheduler debugging log output Scan Options Change these options to change the way the scan and clean behave. Auto Fix: Auto Reboot: Skip Pre-Scan Options: Rated Bandwidth: Unknown<1 Mbps1-3Mbps3-6Mbps6-10Mbps>10 Mbps Drives to Scan: C:\ScanDefrag Type of Disk Optimization: FullPartialSkip defrag Quick/Full Malware Scan: QuickFullSkip scanSelective Selective Malware Folder: Browse... Type of Malware Clean: Viruses and pestsViruses onlyPests only Fix Malware: Update Vulnerable Apps: Scan Benchmarks: Update Drivers: Optimize System Restore Points: Clean Junk Files: Scan Registry Fixes: Apply Registry Fixes: Optimize Internet Settings: Scan Event Logs: Scan CLR Logs: Apply Performance Tweaks: Optimize Services: Optimize Scheduled Tasks: Clean Startup Programs: Save MalwareStartup ApplicationsServicesMalware Whitelist To remove a malware item from this list, select the malware item you want to remove, and then click on the 'Remove Whitelist Item' button below. Remove Whitelist Item Startup Applications Whitelist To remove a startup application from this list, select the startup application you want to remove, and then click on the 'Remove Startup Application' button below. Remove Startup Application Services Whitelist To remove a service from this list, select the service you want to remove, and then click on the 'Remove Service' button below. Remove Service User Input Please answer these quick questions to help us help you. How satisfied are you with this PC?* Very satisfied :* Satisfied :* Unsatisfied :* Very unsatisfied :*Please provide any additional comments regarding your satisfaction with this computer:Is this computer running slowly?* Yes :* No :Does this computer lock up and/or requires frequent reboots?* Yes :* No :*This computer is used at: UnknownHomeWorkBoth*When was this PC purchased?: 202020192018201720162015201420132012201120102009200820072006Save Choose Language To change the default language used for PC Matic, select your language from the drop down box and then click on the 'Change Language' button below. English Deutsch Español Français PortuguĂŞs Italiano ??? Change Language Manage SuperShield: SuperShield scans accessed programs and files in real time for potentially unsafe operations. We recommend that you install and enable this Add On. You are currently protected.StartedDisableStartedUninstall Quarantine To restore or delete a quarantine file, please check the box next to the file and press either restore or delete. Select AllRestoreDeleteNo backups found. Are you sure you want to restore? Settings Restored Error changing service The drive you have saved to defrag is no longer available Error saving scan options Options saved PC Matic needs to reload in order to change your current language. Do you want to continue? Please Wait... Create Log There were questions left unanswered in this form. Please answer all required questions and click Save again. (* Required Questions: Satisfaction, Computer Running Slow, Computer Locks Up) Please answer these quick questions to help us help you. How satisfied are you with this PC? Very satisfied Satisfied Unsatisfied Very unsatisfied Please provide any additional comments regarding your satisfaction with this computer Is this computer running slowly? Yes No Does this computer lock up and/or requires frequent reboots? This computer is used at Unknown Home Work Both When was this PC purchased? Save Scan Defrag Whitelist could not be loaded, try doing a scan first Error communicating with server.\nIf this problem continues, please check firewall settings. Remove Startup Application Remove Service PC Matic Download Nitro has been enabled! PC Matic Download Nitro has been disabled! Already Installed Install Uninstall Disable Enable Nitro is not installed. Install Nitro for faster internet download speeds. Nitro installed and enabled. Nitro is installed but is disabled. Enable Nitro for faster internet download speeds. Not Protected Protected Started You are currently protected. SuperShield is disabled. SuperShield is not installed. SuperShield is installed. SuperShield Started Incompatible Software Found {0} conflicts with the operation of SuperShield. If you wish to install and run SuperShield, please uninstall any conflicting programs and restart PC Matic. You can download SuperShield at any time from the Add Ons tab in the Options menu. Downloading SuperShield... Nitro installed. Installing Nitro.... Downloading Nitro.... SuperShield is running. Online Backup is not installed. Online Backup is installed. Uninstall failed; please use Control Panel to remove this product. This drive has been detected as a Solid State drive. It is recommended that you DO NOT defragment this drive. Do you want to defragment this drive anyway? All files were restored successfully. There was an issue restoring file(s). No files were selected to restore. No Quarantined Files Found. All files were deleted successfully. There was an issue deleting file(s). No files were selected to delete. Are you sure you want to restore? Are you sure you want to delete? Shop at PC Matic Click Here To Activate Your License Key Invalid ui codebase trying to shop Unable To Open Window Once you complete your order in the external browser window please fill out this registration form to activate your PC Matic license. Scheduled Tasks PC Matic Scheduler The Master Scheduler creates a single maintenance schedule for every computer under this account. All computers will be automatically scheduled for maintenance under the Master Schedule, even if new computers are added at a later date. The Individual Scheduler creates a single maintenance schedule for each selected computer. Only selected computers will be automatically scheduled for maintenance under the Individual Schedule. View Affected Computers for this Schedule Loading...Delete Selected EventsSchedule New EventSchedule Information Frequency One Time Daily Weekly Monthly Start Date Time of Day 12:00 AM 1:00 AM 2:00 AM 3:00 AM 4:00 AM 5:00 AM 6:00 AM 7:00 AM 8:00 AM 9:00 AM 10:00 AM 11:00 AM 12:00 PM 1:00 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM 6:00 PM 7:00 PM 8:00 PM 9:00 PM 10:00 PM 11:00 PM Drive Scan/Defrag Drives? Disk Optimization Full Partial (default) Malware Scan Quick (default) Full Skip Scan Malware Clean Viruses and pests (default) Viruses only Pests only Fix Malware Scan Benchmarks Update Drivers Update Vulnerable Apps Clean Registry Email Results? Send Results to: SaveCancel Sunday Monday Tuesday Wednesday Thursday Friday Saturday Today Tomorrow Next Error with the scheduler Frequency Start Date eMail Info Delete No scans are scheduled Viruses and Pests Viruses Only Pests Only Options Defrag Drive Frag Type Full defrag Partial defrag Malware Scan Option Quick malware scan Full malware scan Skip malware scan Clean None Delete this record There are no drives in the list, please run a scan from this computer to save a list of drives. invalid cid You need to first run a manual scan and Fix All before attempting to set a schedule. you don't own this computer id invalid schedid invalid request One Time Daily Weekly Monthly Scan Defrag Receive PC Matic eMail Reports Invalid email format Fix Malware Scan Benchmarks Update Drivers On Off PC Name Are you sure you want to delete the selected scheduled scans? ERROR: You must select a schedule. Loading... ERROR: The Scheduled Scan must be at least 24 hours in advance. Drives Set In Options Scheduled Scan limit per computer: 3 \n Please delete some scheduled scans before adding new ones. Create a PC Matic Account Your PC Matic login is an all-access pass to both paid products and free services on our site; it lets you view test results on all your PCs. If you don't have an account yet, you can create one now. Update Your Account Profile Create a PC Matic Account Your PC Matic login is an all-access pass to both paid products and free services on our site; it lets you view test results on all your PCs. Your PC Matic login is an all-access pass to both paid products and free services on our site; it lets you view test results on all your PCs. If you don't have an account yet, you can create one now. Unspecified Male Female Other Profile Register License Key (Please include dashes - Example: MCXXX-XXXXXX) You are about to create an account without entering a license key. If you have already purchased PC Matic, please enter your license key now. First Name Last Name Email Confirm Email Password Confirm Password Gender Birth Year Heard About PC Matic From Please send me the PC Matic Newsletter and other security and performance information related to my PCs. I Already Have a PC Matic Account Email addresses don't match Passwords don't match Password is too short (must be at least 6 characters) Please fill out all fields with an asterik (*) Error modifying account creating user Account Created Account Updated Invalid email address Email already registered - Please click the "I Already Have a " PC Matic "Account link at the bottom of the screen to login. Email already registered - Please choose a different email address. Invalid key: {0} Modify Create Account Please Wait... Your password must be at least 6 characters long. Have a new license key? Renew PC Matic License Please provide your new license key to add to your account. License Key (Please include dashes - Example: MCXXX-XXXXXX) You have activated your evergreen license. We have added %d year(s) to your PC Matic account. Your new expiration date is: We have added %d month(s) to your PC Matic account. Your new expiration date is: License Key already has been activated. License Key does not exist. License Key does not match the product. License Key is not compatible with your existing License Key. Please contact customer service if you have any questions. Renew License License Key is not in a valid format - Example: MCXXX-XXXXXX Please Wait... This License Key belongs to another account. Please enter the email and password that was used to purchase this license key. Invalid Email/Password Combination for this License Key. This License Key is expired. Please enter login credentials for the license key you are trying to add to your account. Email Password If you do not remember your login for this license key, please contact support by clicking this link. PC Matic Extended Testing Program Subscription Renewal Notice Your PC Matic subscription expires in days! Once your subscription expires, you will no longer be able to use PC Matic to keep your PCs running fast and secure. Your PC Matic subscription has expired! Renew PC Matic now to keep your PCs running fast and secure. Since you started using PC Matic, we have made the following improvements to your PCs: Removed 1 serious malware threats and 1 tracking cookies. Changed 1 Internet values for better speed and reliability. Stopped 1 programs and 1 system services that could impact performance. Adjusted 1 system settings to improve system responsiveness. Made 1 fixes to clean up incorrect or missing registry entries. Cleaned 1 junk files totalling 1 megabytes. Defragmented 1 highly fragmented files totalling 1 megabytes. Renew LaterRenew Now PC Matic Community Welcome to the PC Matic Community Connect with others to share thoughts and ask questions about the top software and hardware related topics! Visit Forums New to PC Matic? Check out our interactive tour. View Tour View PC Matic User Guide. User Guide PC Matic How-To Videos. How-To Videos Questions for our support team? Get Support Now Welcome to the PC Matic Community. PC Matic Help SuperShieldSuperShield - Malware Protection SuperShield is an optional Add-On for PC Matic that prevents malicious programs from running on your PC. Known executeable threats will be blocked and known safe executeables will be allowed to launch. Install this Add-On and sit back while PC Matic keeps your PC secure constantly, in real time. PLEASE NOTE : If you are currently running an on-access virus protection program from Norton, McAffee, AVG or other antivirus company, you will not be able to use SuperShield's malware protection feature at the same time. You may either uninstall your current software or elect not to install SuperShield. Choosing not to install SuperShield at this time will not affect PC Matic's normal on-demand performance scans. You can always run a scan and clean your PC regardless of other antivirus programs you have installed. StartedDisableStartedUninstall Add Ons PC Matic gives you the option of installing add ons that are intended to improve your PC’s security and speed. Below are the add ons currently available. Please check the add ons you wish to install and then click the “Install” button. You can access the add ons at any time by clicking “Options” on the MY PCs screen and then on the “Add Ons” tab. (Already Installed) SuperShield is PC Matic's proprietary real time security technology designed to take maximum advantage of Cloud Computing to keep your PC safe from online threats. SuperShield will keep your PC safer than any other real time protection on the market. Your add ons are installing. You may close this window at any time. No, Thanks. Don't ask me again. Performance Trends Switch Chart: Processor Speed Trends Memory Speed Trends CPU Trends Memory Trends Disk Trends Net Trends Welcome to the PC Matic Community. Login to PC Matic Your PC Matic login is an all-access pass to both paid products and free services on our site; it lets you view test results on all your PCs. If you don't have an account yet, you can create one now. Login *Email:*Password:LoginForgot Password? I Do Not Have A PC Matic Account Please enter your email address to retrieve your password. Please check your email! Login Logout Email Password Forgot Password? I Do Not Have A PC Matic Account Error Logging In: Key Exp Unlicensed edit Your scan results could not be transfered over, please rescan to clean Error emailing password Please Wait... ERROR: bad form ERROR: could not retrieve password ERROR: exception emailing password bad cookie Email or password are too short Invalid login Activate License Scan Options Welcome to PC Matic, the most sophisticated and easy to use PC performance utility on the market! We at PC Matic are looking forward to keeping your PC fast and secure. Before we get started, we'd like to explain a few recently added program options. You can now set your scan and "Automate Changes" options before each scan. Unchecking any option to the left will skip the corresponding part of the scan and skipped tests in the dashboard will be designated by a gray rectangle. You can scan again to change your settings, or if you accidentally hide this screen you can reactivate it from the Options Page which is accessible from the "My PCs" screen. Disks(Recommended) Average Time: 40 seconds Unchecking disks will skip scanning your hard drive for fragmentation and large files. We recommend leaving this option checked. Benchmarks (Recommended) Average Time: 57 seconds Unchecking benchmarks will skip the tests that compare your PC to recently scanned PCs. We recommend leaving this option checked. Malware (Recommended) Average Full Scan Time: 57 minutes Average Quick Scan Time: 27 minutes (default) Unchecking this option will skip scanning your PC for malicious applications. We HIGHLY recommend keeping this option checked. Automate Changes This option will skip the scan results screen and jump directly into addressing any items found by PC Matic. Recommended for veteran users. Now that you've run your scan, you have the option to change everything or skip particular changes. Unchecking any option on the left will skip the corresponding change, regardless of results found in that test. You can always scan again and change the items you skip this time, or save your settings for future scans. If you accidentally hide this screen, you can reactivate it from the Options Page which is accessible from the "My PCs" screen. We recommend re-running your scan after your optimization to ensure all items have been resolved to your satisfaction. Defrag Disks (Recommended) Average Time: 13 minutes Skipping disk defragmentation will speed up your scan time, but will leave your PC sluggish and unoptimized. We recommend that you leave this item checked for best performance results. Update Drivers (Recommended) Average Time: 64 seconds Driver enable your PC hardware to comminucate efficiently with your Operating System. For best performance, we recommend keeping this item checked. Fix Malware (Recommended) Average Time: 10 seconds Leaving malware on your system compromises your security and privacy. Malware can track your internet and PC usage without your knowledge and steal system resources. We recommend leaving this item checked. Optimize System Restore Points (Recommended) Average Time: 12 seconds Default Windows System Restore settings use excessive amounts of hard drive space. We recommend keeping this item checked so your hard drive space won't go to waste. Clean Junk Files (Recommended) Average Time: 15 seconds Over the space of days, months and years of use, large amounts of junk files accumulate which can significantly hamper performance. For best performance, we recommend keeping this item checked. Apply Registry Optimizations (Recommended) Average Time: 7 seconds Windows stores all of its operating parameters in a large repository called the registry. When uninstalling programs, items may get left behind in the registry and cause your computer to run slower. We recommend keeping this item checked to keep your computer running fast. Optimize Internet Settings (Recommended) Average Time: 3 seconds Significant bandwidth and online performance improvements can be achieved through a series of connection and registry optimizations. We recommend keeping this item checked. Apply Performance Tweaks (Recommended) Average Time: 4 seconds Default display settings for Windows are flashy but often result in poor performance. We recommend keeping this item checked for a great balance between function and flare. Optimize Services (Recommended) Average Time: 11 seconds Services are pieces of software that run in the background either at system start or on demand. Unnecessary services can significantly slow down boot times. We recommend keeping this item checked. Update Vulnerable Applications (Recommended) Average Time: 2 minutes Certain outdated software applications can have security holes that when exploited can allow attackers to take over your machine without your consent while browsing the web or through other means. Update these apps to the latest versions to stay protected. Clean Scheduled Tasks (Recommended) Average Time: 5 seconds Windows runs scheduled tasks in the background while your PC is on. Some of these tasks are useful and should be kept running but others are just wasting processor time and network bandwidth and should be removed. We recommend keeping this item checked. Clean Startup Programs (Recommended) Average Time: 8 seconds Startup Programs are queued to run every time this computer is booted. Removing them from Startup may improve the performance of your computer and reduce memory usage. We recommend keeping this item checked. ContinueRemember these settings for future scansDo not show this option screen again Clean Options You must choose the drive(s) to scan from the Options Page. Upgrade Now Logout My PCs Shop Scheduler Protected Reports Support NextFix All Next We have just made a change to your PC Matic application settings. Please reopen PC Matic. Not Protected Protected Started This prompt will display the first time you load PC Matic with the new\nSuperShield feature or when you click the new\n"Not Protected" button. SuperShield is not installed. To download, install, and\nstart PC Matic SuperShield, Click "OK". To skip\ninstall, click "Cancel". PC Matic will now start SuperShield. This may\ntake a moment so please be patient. Once started, right click on the\ngreen gear icon in the taskbar for more options. SuperShield is running. Right click green gear icon in the\ntaskbar for more options. Downloading DAT1 Downloading Download Nitro All Rights Reserved. PC Matic is owned and operated by PC Matic, Inc. Copyright Maintenance statistics: 2 PCs Sort by:This WeekLast WeekThis MonthLast MonthThis YearAll Time (0) Viruses Removed (2) Patched Vulnerabilities (50627) Analyzed (4) Blocked (0) Registry Corrections (1787) MB Cleaned (181) Files Defragged (0) Services Stopped (0) Scheduled Tasks Disabled (1) Startups Disabled (0) Drivers Updated ({0}) Viruses Removed ({0}) Patched Vulnerabilities ({0}) Analyzed ({1}) Blocked ({0}) Registry Corrections ({0}) MB Cleaned ({0}) Files Defragged ({0}) Services Stopped ({0}) Scheduled Tasks Disabled ({0}) Startups Disabled ({0}) Drivers Updated This Week Last Week This Month Last Month This Year All Time Sort by Scan InputPlease answer these quick questions to help us help you. How satisfied are you with this PC?* Very satisfied :* Satisfied :* Unsatisfied :* Very unsatisfied :*Please provide any additional
 
  3.00 out of 4
1/11/2021 8:57:11 PM Seemed to also work fine being being over 5 yrs old.
 
  3.00 out of 4
12/11/2020 7:37:07 PM We just bought today PC Matic so we will be able to let you know in a couple of months that how satisfied we are with PC Matics.
 
  3.00 out of 4
12/23/2020 11:26:55 AM glossy screen is difficult because of glare. Matte is better
 
  3.00 out of 4
4/7/2020 7:41:39 AM This is the first day to run the program time will tell
 
  3.00 out of 4
3/31/2020 10:43:17 PM not enough info
 
  3.00 out of 4
5/4/2020 2:21:58 PM New install
 
  3.00 out of 4
4/20/2020 4:10:33 PM sometimes you have to reboot and wait for the internet
 
  3.00 out of 4
1/22/2021 8:42:29 AM At times speaker volume locks up and need to reboot to unlock.
 
  3.00 out of 4
2/23/2020 3:54:22 PM I dont like the system it uses
 
  3.00 out of 4
9/24/2021 11:04:29 AM Runs Slow
 
  3.00 out of 4
5/29/2021 10:30:11 PM Think I have a virus
 
  3.00 out of 4
2/8/2021 8:02:46 PM Runs slow from time to time.
 
  3.00 out of 4
10/22/2021 10:43:51 AM N/a
 
  3.00 out of 4
7/26/2021 11:04:37 AM needs a memory upgrade
 
  3.00 out of 4
10/20/2021 11:39:12 AM its getting old
 
  3.00 out of 4
5/27/2021 4:13:31 AM its an ok computer. its about 5 years old so its a little slower than newer ones.
 
  3.00 out of 4
5/24/2021 2:25:50 PM Not sure.. first time running scan trying to register my device
 
  3.00 out of 4
4/8/2021 2:40:04 PM Having lots of difficulty since recent update with browsers. Not working the same. I may have to get additional tech support..I'm not tech savvy.
 
  3.00 out of 4
2/14/2021 9:48:18 PM Current problem w edge running multipul (5-14) instances
 
  3.00 out of 4
4/5/2021 7:55:47 AM Doesn't work smoothly all the time and I always have issues with my Mac.
 
  3.00 out of 4
2/9/2021 5:35:18 PM Please let me know how we can stop any advertising popups
 
  3.00 out of 4
3/31/2021 1:46:09 PM very slow
 
  2.00 out of 4
3/29/2021 10:09:49 PM very slow on down.oads
 
  2.00 out of 4
5/31/2021 10:16:53 PM my mother PC. I just installed PC Matic on it in hopes of cleaning it up.
 
  2.00 out of 4
4/17/2020 8:20:22 AM Slow at times
 
  2.00 out of 4
4/18/2021 2:55:49 PM Seems to run very slowly
 
  2.00 out of 4
4/21/2021 8:55:22 AM Seems really slw
 
  2.00 out of 4
2/24/2021 12:56:38 PM Random screen and mouse disfunction. Seems to be controlled by another force.
 
  2.00 out of 4
9/22/2021 9:22:39 PM My PC Matic icon stays red, saying it is starting. this started within the last month.
 
  2.00 out of 4
5/28/2021 5:51:47 PM very slow moving
 
  2.00 out of 4
5/17/2021 2:44:39 PM Appears to run slow
 
  2.00 out of 4
5/16/2021 7:15:00 PM I misunderstoodwhen it says it works on Macs & it does not.
 
  2.00 out of 4
1/20/2022 3:36:52 PM This device frustrates me because it's slow and sounds like it's always "working".
 
  2.00 out of 4
1/16/2022 6:09:43 PM Seemed to be more and more sluggish
 
  2.00 out of 4
5/17/2020 9:35:15 PM Slow startup and just plain slow.
 
  2.00 out of 4
6/10/2020 5:32:36 PM touch pad is marginal
 
  2.00 out of 4
5/1/2020 2:02:32 PM Too slow
 
  2.00 out of 4
3/24/2020 3:00:41 PM just updated anti-virus need to run it for a while.
 
  2.00 out of 4
5/2/2020 8:35:09 AM its running slow and sound has to reboot to work
 
  2.00 out of 4
1/3/2021 6:44:11 PM i WOULD LIKE IT TO RUN FASTER
 
  2.00 out of 4
10/29/2020 7:00:19 PM still getting popup ads right this minute
 
  2.00 out of 4
3/20/2020 8:08:58 PM It has been slow since I bought it.
 
  2.00 out of 4
4/2/2020 7:17:26 PM pop ups and slow
 
  2.00 out of 4
10/17/2020 9:11:02 AM Very slow lately. Refresh rate is slow
 
  2.00 out of 4
6/20/2020 2:43:35 PM still getting los of advertising popups!!!!
 
  2.00 out of 4
8/2/2020 12:13:25 PM has slowed down lately
 
  2.00 out of 4
7/29/2020 2:54:39 PM Audio Card Does Not Seem to Work
 
  2.00 out of 4
8/6/2020 5:47:53 PM It's old and slow. I'm hoping PC Matic will help it get by a few more years.
 
  2.00 out of 4
7/19/2020 12:02:01 PM It's slowing down with age - it's about five years old. It takes a while to boot up.
 
  2.00 out of 4
9/16/2018 7:00:03 PM It does not seem to be as powerful a gaming laptop as much older ones I've had. Multitasking is not as good. It was just reformatted so for now it's running good.
 
  2.00 out of 4
8/7/2018 11:25:48 AM It has been going crazy which has made it very difficult to work with
 
  2.00 out of 4
7/9/2018 7:54:23 PM I have seen any benefit yet
 
  2.00 out of 4
8/19/2018 9:02:53 AM crank it up takes awhile to get going
 
  2.00 out of 4
8/18/2018 12:06:43 PM Super slow to login and do anything
 
  2.00 out of 4
7/19/2018 8:16:37 PM for a gaming PC I dont find it to be able to multitask very well! More than a hand full of games on it and it messes up badly too!
 
  2.00 out of 4
6/19/2018 9:52:39 PM runs slow
 
  2.00 out of 4
11/11/2018 1:27:13 PM much tooslow
 
  2.00 out of 4
11/22/2018 3:48:36 PM immediatly After installation of PC Matic for the first time on my brand new,actually,a 6 Month old computer became infected and is not slower than a snail!C,mon PC Matic PC Matic claims to be the best anit-malware product I,m not happy with PC MAtic
 
  2.00 out of 4
11/25/2018 8:24:38 AM IT HAS PLAY AND SOUND ISSUES
 
  2.00 out of 4
11/20/2018 11:22:18 PM Runs slow
 
  2.00 out of 4
3/13/2019 11:35:30 AM infected
 
  2.00 out of 4
2/7/2019 11:07:24 PM Don't know if satisfied or not. Ran a scan and you won't let me see if it works. your making fill this out before I can check if it is working I don't know if it is running slower
 
  2.00 out of 4
1/24/2019 7:27:26 PM keeps changing screens and alterting
 
  2.00 out of 4
1/27/2019 3:11:45 PM I haven't seen anything yet.
 
  2.00 out of 4
9/22/2019 10:44:03 PM PC runs slowly and takes a long time to boot up before you can open any programs
 
  2.00 out of 4
4/4/2019 1:56:35 PM It has gotten very slow over time
 
  2.00 out of 4
4/3/2019 11:01:28 PM it is slow
 
  2.00 out of 4
9/16/2017 10:50:08 AM slow and disconnects from internet frequently
 
  2.00 out of 4
10/15/2017 12:29:34 PM Shuts down all by its self. runs slow
 
  2.00 out of 4
9/11/2017 9:22:27 PM This process was extremly difficult. One problem after another. still not sure if it thotoughly scanned my computer. This has been a nightmare.
 
  2.00 out of 4
5/2/2019 9:46:04 AM Has junk from Other virus protection
 
  2.00 out of 4
1/11/2018 3:19:26 PM Bluetooth drivers broke OS and caused a factory restore situation
 
  2.00 out of 4
12/10/2017 10:03:54 PM idk yet.
 
  2.00 out of 4
12/10/2017 3:26:45 PM Only used it this time. not sure about results yet
 
  2.00 out of 4
1/15/2018 6:25:51 PM Had to recover from a hang in Outlook
 
  2.00 out of 4
1/5/2018 12:05:36 PM it has connection issues... drives me crazy
 
  2.00 out of 4
11/5/2017 11:52:28 AM Hate the operating system. Causes it to run slowly. Hate Edge. Don't use it
 
  2.00 out of 4
11/4/2017 12:40:46 AM It's a pain in the ass... I'm never buying a PC again
 
  2.00 out of 4
1/27/2018 7:40:32 AM Will not update Windows 10 and keep current. Hope PC Matic fixes the issue. Suspect a virus since recently programs will not install.
 
  2.00 out of 4
2/28/2018 11:07:01 AM Gliches when updates put out.
 
  2.00 out of 4
2/1/2018 2:33:04 PM IE and Downloads don't work. Can get solutions
 
  2.00 out of 4
2/19/2018 3:52:29 PM running slowly and wont finish updates
 
  2.00 out of 4
2/5/2018 8:54:28 AM very slow
 
  2.00 out of 4
4/22/2018 1:45:06 PM i think i have virus
 
  2.00 out of 4
4/5/2018 11:26:44 PM hard to logln or register
 
  2.00 out of 4
3/11/2017 11:27:04 AM runs slowly at time
 
  2.00 out of 4
4/25/2017 5:44:32 PM Internet is slow
 
  2.00 out of 4
7/11/2017 5:17:45 AM had to hae the hard drive replaced, also the new hard drive makes a lot of noise
 
  2.00 out of 4
4/6/2017 8:05:06 PM run slow
 
  2.00 out of 4
4/11/2017 8:01:44 PM Not sure yet
 
  2.00 out of 4
6/3/2017 1:17:42 PM hate windows 10
 
  2.00 out of 4
2/17/2017 8:55:34 AM Problem with security. Too many people successfully get on my wore;ess network
 
  2.00 out of 4
11/25/2016 1:46:11 PM I have had a problem with programs quitting in the middle.
 
  2.00 out of 4
10/28/2016 9:40:04 AM Ran slow and froze from since the purchase date
 
  2.00 out of 4
12/13/2015 4:14:06 PM do not know yet. brand new
 
  2.00 out of 4
6/6/2016 7:41:22 PM slow with pop ups
 
  2.00 out of 4
8/24/2016 11:22:08 AM very slow internet browsing
 
  2.00 out of 4
5/7/2016 2:12:44 PM cant tell if it is pc matic is installed right and if its working
 
  2.00 out of 4
2/14/2016 1:45:37 AM Hangs, crashes, errors, driver issues.
 
  2.00 out of 4
5/8/2016 8:11:20 AM I don't know...it hasn't even scanned by pc yet
 
  2.00 out of 4
5/4/2022 8:03:16 PM slow and eratic
 
  2.00 out of 4
2/16/2022 3:15:32 PM slow w/ excel
 
  2.00 out of 4
6/21/2023 9:27:45 PM Too old too slow
 
  2.00 out of 4
7/20/2022 9:07:10 PM its old
 
  1.00 out of 4
3/26/2023 6:06:58 PM slow and barley loads things and freezes up. Takes long time to boot up.
 
  1.00 out of 4
11/19/2016 12:21:42 PM To slow
 
  1.00 out of 4
12/15/2016 6:59:21 PM Brand new and already running slow.
 
  1.00 out of 4
5/17/2017 8:10:08 PM dont know!!!!!! just started using this stop asking
 
  1.00 out of 4
6/6/2017 4:03:04 PM Super Slow
 
  1.00 out of 4
3/15/2018 2:26:11 PM Harddrive crashed 3/13/20. Computer purchased 3/18/17.
 
  1.00 out of 4
2/9/2018 5:39:09 PM It has crashed 4 times in the past 6 weeks. HP says it is a problem with your software.
 
  1.00 out of 4
11/25/2017 4:56:43 PM Disk usage is near 100% all the time
 
  1.00 out of 4
11/18/2017 2:06:40 PM Computer is slow and is constantly getting infected with viruses
 
  1.00 out of 4
6/18/2018 8:22:54 PM This operation system is the worst I have ever experience
 
  1.00 out of 4
9/2/2018 1:24:01 PM so slow
 
  1.00 out of 4
9/15/2018 10:25:03 PM since installing pc matic opn my lap top i have been unable to access my files, tool bar and microsoft edge!!!
 
  1.00 out of 4
6/25/2020 9:26:17 AM PC is slow and opens random windows when the internet is accessed.
 
  1.00 out of 4
1/27/2020 7:36:49 PM very slow
 
  1.00 out of 4



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