Software Icon

Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP laptop 14-dq0xxx.

Search For Computers By Brand

HP

HP laptop 14-dq0xxx Satisfaction Reviews

Average Satisfaction
 
  3.38 out of 4

Percent Freezing
7%

Percent Slow
21%
Make
HP
Model
laptop 14-dq0xxx
PC Type
Portable
Total Votes: 830
3%
 
4%
 
46%
 
47%
 


Date Comments Satisfaction
3/21/2023 8:28:58 PM great virus protection. easy to use.
 
  4.00 out of 4
6/30/2023 2:20:34 PM The whole family loves PC Matic
 
  4.00 out of 4
7/5/2023 12:15:56 PM new laptop, just purchased
 
  4.00 out of 4
8/21/2023 8:13:17 PM New laptop
 
  4.00 out of 4
9/16/2023 6:42:26 PM New to me. Verifying functionality
 
  4.00 out of 4
9/13/2023 4:35:24 PM The Laptop was purshased on 9-7-2023 and arrived on 9-11-2023 is New.
 
  4.00 out of 4
9/3/2023 10:22:56 AM perfecr so far.
 
  4.00 out of 4
5/25/2022 7:46:00 PM New laptop.
 
  4.00 out of 4
6/8/2022 1:41:11 PM This is a brand new device
 
  4.00 out of 4
9/10/2022 2:57:55 PM It's brand new. So far so good.
 
  4.00 out of 4
9/7/2022 8:40:37 AM great
 
  4.00 out of 4
9/6/2022 8:06:55 AM awesome
 
  4.00 out of 4
8/23/2023 7:51:01 PM I'm not really not that PC savy so it's a long somtimes painful and frustrating process getting what I want to do done.I need to accses support sites where I can get my questions answered. Any suggestions ?
 
  4.00 out of 4
4/26/2022 6:31:32 PM This is new computer
 
  4.00 out of 4
11/13/2022 1:09:06 PM It's NEW!!!!!
 
  4.00 out of 4
6/16/2022 7:05:57 PM computor was hacked about 3 weeks ago by ransomware cleaned by geek squad
 
  4.00 out of 4
8/24/2022 2:21:10 PM its brand new. Simular to my other HP laptop
 
  4.00 out of 4
8/18/2022 9:12:23 AM Good job!
 
  4.00 out of 4
6/14/2022 8:02:18 PM I buy this software for all of my computers! Its the best.
 
  4.00 out of 4
8/7/2023 5:22:29 PM New labtoc today
 
  4.00 out of 4
8/7/2023 3:51:09 PM reliable, user friendly and compact Love it so far
 
  4.00 out of 4
9/29/2022 4:53:19 PM Keep up the good work
 
  4.00 out of 4
3/2/2023 9:59:29 AM I am still trying to navigate
 
  4.00 out of 4
3/3/2023 11:32:29 AM dont like all the ads
 
  4.00 out of 4
3/10/2023 1:31:13 AM NEW I am learning to use it
 
  4.00 out of 4
1/15/2023 12:08:54 PM Excellent product. Reliable and trustworthy
 
  4.00 out of 4
1/4/2022 2:32:07 PM brand new
 
  4.00 out of 4
4/16/2022 1:29:06 PM New device
 
  4.00 out of 4
2/17/2022 12:52:30 PM new
 
  4.00 out of 4
5/25/2021 3:32:04 PM It is our go to security service
 
  4.00 out of 4
4/9/2022 7:36:45 PM It's brand new, so its running good right now.
 
  4.00 out of 4
6/20/2022 12:39:31 AM This HP laptop was purchased today, 06-19-2022, from BestBuy
 
  4.00 out of 4
4/26/2021 1:26:26 PM This is a brand new PC so it's too soon to say how satisfied I am.
 
  4.00 out of 4
4/13/2021 2:37:05 PM I Love It.
 
  4.00 out of 4
4/7/2021 9:19:25 AM I just got the program so, I need more time to form an opinion.
 
  4.00 out of 4
7/4/2021 6:18:41 PM just bought pc
 
  4.00 out of 4
7/25/2021 8:00:09 PM new device
 
  4.00 out of 4
11/19/2020 2:18:59 PM Brand new
 
  4.00 out of 4
12/3/2019 1:12:51 AM i did not have any problem since then...
 
  4.00 out of 4
3/30/2021 1:12:57 PM IM getting lots of nwanted pop up adds
 
  4.00 out of 4
4/13/2020 11:02:16 PM just purchased
 
  4.00 out of 4
4/25/2020 4:27:27 PM It drops data or site at times
 
  3.00 out of 4
12/28/2019 12:51:28 PM just got it
 
  3.00 out of 4
8/12/2022 5:16:07 PM new purchase
 
  3.00 out of 4
9/12/2019 1:14:13 AM just got pcmatic, give me some time
 
  3.00 out of 4
10/2/2019 8:57:49 PM just purchased this computer 10/2/19. not much on it yet, but give my wife a little time and she'll find some places to go and get into trouble.
 
  3.00 out of 4
4/7/2020 6:38:10 PM Just got it
 
  3.00 out of 4
9/16/2020 11:16:25 PM this computer sometimes hops off of wi-fi for no reason. The router is fine and everything else works fine with it.
 
  3.00 out of 4
12/15/2020 8:18:32 PM It's a new pc, so I haven't used it much.
 
  3.00 out of 4
2/7/2021 2:27:22 PM It's brand new.
 
  3.00 out of 4
7/19/2021 12:49:58 PM Brand New
 
  3.00 out of 4
8/20/2021 6:10:44 PM just hooking it up. Liking it so far
 
  3.00 out of 4
11/3/2021 8:11:10 PM not enough ram
 
  3.00 out of 4
8/26/2021 9:18:26 AM n/a
 
  3.00 out of 4
8/2/2021 11:55:05 AM Just got started with PC so I expect to be Very Satisfied after I get used to it.
 
  3.00 out of 4
2/15/2021 9:45:03 PM new
 
  3.00 out of 4
3/6/2021 1:15:17 PM heap design, built in mouse doesnt always respond
 
  3.00 out of 4
3/10/2021 10:29:15 AM Windows 10S mode wis a pain
 
  3.00 out of 4
4/26/2021 8:39:45 AM Laptop used for our church
 
  3.00 out of 4
2/18/2022 8:23:10 AM new
 
  3.00 out of 4
2/26/2022 11:48:02 AM iown it
 
  3.00 out of 4
7/30/2022 11:56:28 AM just purchased this pc
 
  3.00 out of 4
10/4/2021 7:09:52 PM Too many add pop ups.
 
  3.00 out of 4
10/7/2021 2:24:08 PM I don't like all the Microsoft bullshit.
 
  3.00 out of 4
3/18/2022 8:12:58 PM correct frequent reboots.
 
  3.00 out of 4
3/14/2022 11:26:54 PM Popup virus
 
  3.00 out of 4
3/9/2022 5:36:15 PM Not sure yet.
 
  3.00 out of 4
12/12/2021 3:16:55 PM just bought it
 
  3.00 out of 4
12/25/2021 5:42:00 PM new
 
  3.00 out of 4
12/21/2021 5:25:04 PM just got it
 
  3.00 out of 4
9/24/2021 1:10:03 PM New device
 
  3.00 out of 4
1/13/2022 10:07:34 AM New
 
  3.00 out of 4
1/22/2023 10:38:39 AM Just bought computer new yesterday.
 
  3.00 out of 4
11/2/2022 12:11:41 PM PC Matic did't always load on my old computers. I have upgraded so hope its goog to go?
 
  3.00 out of 4
8/17/2022 2:13:11 PM I just got it.
 
  3.00 out of 4
10/29/2022 6:15:24 PM usb PORTS HAVE STOPED WORKING
 
  3.00 out of 4
11/10/2022 2:29:49 PM There rae some tasks I don't know how to do yet. I need to find an instructor.
 
  3.00 out of 4
8/19/2023 12:20:18 PM Great price. Like HP products
 
  3.00 out of 4
11/23/2022 4:32:42 PM It's simple to use.
 
  3.00 out of 4
8/29/2022 7:38:05 PM I miss certain functions that I've been used to but will use this in conjunction to my other devices. So far, so good.
 
  3.00 out of 4
7/12/2023 8:49:25 PM just installed
 
  3.00 out of 4
7/8/2023 5:27:14 PM ,
 
  3.00 out of 4
6/29/2023 4:10:32 PM it's new
 
  3.00 out of 4
4/2/2023 6:31:04 PM It can be pretty glitchy. Windows freeze up quite often. Difficult to access websites, news stories. Mainly I use WORD and email so I've been living with it.
 
  3.00 out of 4
5/17/2023 11:24:17 AM verry good
 
  3.00 out of 4
6/14/2023 8:56:44 PM new laptop
 
  3.00 out of 4
6/19/2023 10:51:08 AM mouse pad too sesitive
 
  3.00 out of 4
5/16/2023 3:03:52 PM Slow and old
 
  2.00 out of 4
4/3/2023 8:27:18 PM Web pages freeze up. Very touchy operation. Spontaneous actions occur with out any contact on touch pad.
 
  2.00 out of 4
5/22/2023 11:04:51 AM It's slow, but it was a cheap computer to begin with. I have a new one that is fast and will be set up within the month.
 
  2.00 out of 4
8/31/2023 1:41:43 PM laptop had been running slowly
 
  2.00 out of 4
7/21/2023 12:10:44 AM I feel it runs a little slow
 
  2.00 out of 4
11/17/2022 8:29:13 AM windows wants to control search engines
 
  2.00 out of 4
7/29/2023 8:25:44 PM just yesterday it did not run as usual. woukld not look for items as usual. search in folders.
 
  2.00 out of 4
10/6/2023 7:33:04 PM This is an inexpensive laptop I purchased after damaging my old laptop. It is reall slow, I suppose I got what I paid for. I'll limp along with this for a while and upgrade later.
 
  2.00 out of 4
4/18/2022 10:59:23 AM punctuation keys don't always work properly
 
  2.00 out of 4
1/5/2023 6:48:46 PM it is slow
 
  2.00 out of 4
8/25/2022 2:11:54 AM memory issues
 
  2.00 out of 4
1/1/2023 8:28:27 PM Seems slow at times.
 
  2.00 out of 4
1/2/2023 8:11:51 AM not enough memoy, it locks up and I have to restart it
 
  2.00 out of 4
12/19/2022 3:12:03 PM its slow
 
  2.00 out of 4
2/19/2023 9:11:02 AM just lathargic
 
  2.00 out of 4
4/23/2021 1:06:05 PM too slow
 
  2.00 out of 4
5/27/2021 9:32:32 PM Unhappy with windows trying to block all you do
 
  2.00 out of 4
8/16/2021 2:24:04 PM has no cd/dvd drive, and no com ports
 
  2.00 out of 4
11/11/2021 10:36:29 AM didn't feel it was safe, that's why i went with pcmatic.
 
  2.00 out of 4
8/18/2021 2:09:16 PM Great customer service. Keeps laptop running smoothly
 
  1.00 out of 4
8/6/2023 6:11:35 PM not scnning an HP laptop multiple times
 
  1.00 out of 4
7/29/2022 5:07:09 PM i just have my mother n law order the lifetime pcmatic
 
  1.00 out of 4
10/6/2023 7:43:34 PM Your service is completely confusing and makes no sense. I've tried to lod on my computer and phojne and still have issues trying to locate simple features. Please cancel my account and refund my credit card. Thanks
 
  1.00 out of 4




USA Based Support

Unlimited Calls With a Technology Expert

Support Unlimited from PC Matic includes support and tech coaching via Phone, Email, Chat and Remote Assistance for all of your technology needs on computers, printers, routers, smart devices, tablets and more.
Annual Price
$100
Learn More

PC Matic Newsletter

Our weekly newsletter is packed with computer tips & tricks. As a bonus, receive monthly emails with exclusive offers.