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Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP presario cq62 notebook pc.

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HP presario cq62 notebook pc Satisfaction Reviews

Average Satisfaction
 
  3.04 out of 4

Percent Freezing
38%

Percent Slow
63%
Make
HP
Model
presario cq62 notebook pc
PC Type
Portable
Total Votes: 3196
3%
 
16%
 
55%
 
26%
 


Date Comments Satisfaction
8/24/2016 10:00:42 AM It takes a long time to start a program, when you click on the program app!
 
  4.00 out of 4
2/16/2016 9:24:58 PM running much better now.
 
  4.00 out of 4
10/26/2015 1:03:37 PM WTF?!
 
  4.00 out of 4
3/29/2011 5:42:50 PM Love it
 
  4.00 out of 4
3/29/2011 6:06:42 PM Love it
 
  4.00 out of 4
8/23/2015 1:19:51 PM Its an old pc that has given me a lot of good service but is just bogged down with probably viruses and malware
 
  4.00 out of 4
8/1/2015 9:00:41 PM faster! Thanx!
 
  4.00 out of 4
4/23/2015 10:29:42 AM Have used this computer on overseas travel for the last 6 years and it has never failed me
 
  4.00 out of 4
6/9/2015 8:39:25 PM lol
 
  4.00 out of 4
5/6/2012 10:20:32 AM Very Satisfied!!!
 
  4.00 out of 4
5/6/2012 10:35:16 AM VERY SATISFIED!!!
 
  4.00 out of 4
5/6/2012 11:06:40 AM VERY SATISFIED!!
 
  4.00 out of 4
5/7/2012 6:11:28 PM Very Satisfied!!!
 
  4.00 out of 4
5/7/2012 6:21:34 PM Very satisfied!
 
  4.00 out of 4
5/7/2012 6:35:52 PM Very Satisfied!
 
  4.00 out of 4
5/7/2012 6:57:39 PM Very Satisfied!
 
  4.00 out of 4
5/8/2012 1:00:34 AM Very Satisfied!!
 
  4.00 out of 4
7/12/2012 7:29:29 PM I love my laptop
 
  4.00 out of 4
12/10/2014 2:47:51 PM VERY EASY TO USE I LIKE IT VERY MUCH
 
  4.00 out of 4
10/25/2014 12:30:13 PM It is preformingto my satisfaction.
 
  4.00 out of 4
5/15/2012 12:50:16 PM Very Satiisfied!
 
  4.00 out of 4
5/15/2012 12:57:14 PM Very Satisfied!
 
  4.00 out of 4
5/15/2012 1:27:28 PM Very Satisied!
 
  4.00 out of 4
5/15/2012 2:56:32 PM VERY SATISFIED!
 
  4.00 out of 4
4/21/2013 3:01:43 PM I am happy with it over all.
 
  4.00 out of 4
10/21/2010 12:18:44 AM Compaq Presario CQ62-209WM Laptop
 
  4.00 out of 4
5/8/2011 12:45:01 PM For the money, this computer is very reliable and fast.
 
  4.00 out of 4
7/19/2014 2:07:41 PM having to reinstall windows, change ame of pc, reinstalled pcmatic...wouldnt have laptop or desktop without PCMATIC
 
  4.00 out of 4
7/22/2014 7:16:18 PM Found a lot of problems
 
  4.00 out of 4
8/3/2014 3:26:34 PM had it for 5 years and never crashed
 
  4.00 out of 4
8/22/2014 11:32:00 AM It's good enough for me
 
  4.00 out of 4
6/1/2014 5:58:22 PM Was running slow with occasional lock ups
 
  4.00 out of 4
6/12/2014 6:14:31 PM It has always run and connected to the internet very well. Response time has always been fast. Now it is stalling and stopping needing to be shut down to reboot. No blue screens but there is deffinately something wrong.
 
  4.00 out of 4
7/9/2014 10:21:25 PM It does what I want/need when I need it.
 
  4.00 out of 4
7/12/2014 2:48:06 PM A-PLUS
 
  4.00 out of 4
5/9/2014 5:32:16 PM 2nd computer and is used alot we like it very well
 
  4.00 out of 4
8/8/2013 8:45:57 AM pc matic not helping . my computer is slow
 
  4.00 out of 4
8/25/2013 3:51:48 PM na
 
  4.00 out of 4
5/9/2013 6:45:37 PM I like everything about it. The size, keyboard, size of screen, performance. I have had it for over two years now and it has never given me any problems.
 
  4.00 out of 4
7/2/2013 11:04:29 AM teriffic
 
  4.00 out of 4
7/4/2013 7:32:33 AM I enjoy using my comp. but when it starts getting slow, and freezing up not playing a whole movie things like that agravate me..
 
  4.00 out of 4
7/8/2013 7:10:56 PM It is slow in opening and going to files and mail. Searching the web.
 
  4.00 out of 4
12/23/2012 10:56:25 AM .
 
  4.00 out of 4
1/4/2013 6:42:08 PM if it works
 
  4.00 out of 4
6/27/2012 6:22:46 PM to many popups
 
  4.00 out of 4
7/26/2012 11:45:12 AM I just really like this PC
 
  4.00 out of 4
3/17/2012 10:44:16 AM .
 
  4.00 out of 4
6/18/2011 2:57:35 PM This is a newer computer
 
  4.00 out of 4
6/28/2011 4:09:09 PM Computer simply lacked minor maintenance. Problem corrected
 
  4.00 out of 4
8/20/2011 7:42:26 PM It was run out of battery and had to basically reinstall windows 7 which wiped out everything on it. That's why I've had to reinstall this program, as well as Kaspersky PURE, VLC media and Open Office.
 
  4.00 out of 4
9/22/2011 5:37:37 PM brand new computer.
 
  4.00 out of 4
3/31/2011 11:36:02 PM pops up
 
  4.00 out of 4
4/26/2011 7:44:32 PM love this comp,
 
  4.00 out of 4
3/4/2011 10:21:05 PM very awsome
 
  4.00 out of 4
3/11/2011 2:29:27 AM Looks like my computer is faster.
 
  4.00 out of 4
3/17/2011 11:33:41 PM I have purched the program to keep the Labtop clean and running smooth with out not problems.
 
  4.00 out of 4
3/18/2011 12:06:47 AM This computer was given to me.
 
  4.00 out of 4
3/25/2011 5:06:06 PM i like that its fast and ima kewp it fast
 
  4.00 out of 4
3/23/2011 11:10:35 PM I love my computer. It is the BEST computer that I have ever owned.
 
  4.00 out of 4
2/12/2011 7:13:40 PM some viruses
 
  4.00 out of 4
11/13/2010 3:47:27 PM LOve it
 
  4.00 out of 4
3/6/2013 4:06:50 PM HII
 
  4.00 out of 4
3/27/2013 4:26:52 PM i have been using pc matic for about a year in a half and the pc matic system has kept my computer running at higher speeds. When i run my scans in the past my computer has run better.
 
  4.00 out of 4
4/1/2013 9:21:16 PM hi
 
  4.00 out of 4
1/17/2011 9:42:39 PM my first lap top. very satisfied.
 
  4.00 out of 4
3/11/2020 10:25:43 AM lots of probmwna
 
  4.00 out of 4
9/10/2012 10:44:34 AM Gud
 
  4.00 out of 4
11/16/2011 6:11:13 PM Having problems with E-mails not being sent. It kicks me back to main screen.
 
  4.00 out of 4
1/12/2012 2:30:19 PM The technician was an enormaous help and fixed all issues with my PC
 
  4.00 out of 4
11/10/2018 3:50:34 PM Am I supposed to recieve an email about the scan and the condition of how my computer is operating?
 
  4.00 out of 4
11/5/2010 1:29:25 PM i've had this pc for three months now, and it has been a good one.
 
  4.00 out of 4
6/12/2018 10:08:13 AM computer freezes at reboot after pcmatic does it scan at the press esc red back screen, i have to remove battery and restart the it will load windows 7. my computer is compaq presario cq62 pleaseadvise
 
  4.00 out of 4
8/24/2018 1:32:08 PM This computer serves the purpose for which it was intended.
 
  4.00 out of 4
12/10/2018 7:39:35 PM well if i could have a lit keyboard it would be the best unit i've ever owned.
 
  4.00 out of 4
1/23/2018 12:29:07 PM very slow
 
  4.00 out of 4
10/15/2017 3:21:26 PM works well just got iot so will know more after i use it for A BIT
 
  4.00 out of 4
9/2/2017 3:03:20 PM I like Pc Matic Pit stop because it is easy to understand anything that is wrong and what to do to fix it. I would really like to find out how to pay for a lifetime even though I have already paid for this year. Please let me know if I can do the lifetime payment. Thank you
 
  4.00 out of 4
7/23/2016 1:02:44 PM it seems very complete in its checks and vjsually apperse pleasing
 
  4.00 out of 4
12/14/2016 12:45:13 PM Just recieved this pc as a gift. Installed this product to ensure smooth operation.
 
  3.00 out of 4
3/4/2017 1:52:46 PM have nnot used it yet
 
  3.00 out of 4
1/11/2012 6:46:42 PM running slow and internet interuption issues
 
  3.00 out of 4
2/25/2015 9:19:27 PM dont know yet
 
  3.00 out of 4
3/13/2015 3:03:31 PM
 
  3.00 out of 4
3/16/2015 4:24:11 PM internet runs slow and often freezes
 
  3.00 out of 4
3/17/2015 10:00:25 AM Can't afford to replace so I have to be satisfied.
 
  3.00 out of 4
10/19/2010 7:09:19 PM Mouse pad on this lap top freezes a lot.
 
  3.00 out of 4
10/23/2010 3:02:19 PM Internet freezes.
 
  3.00 out of 4
7/31/2017 8:51:34 PM When I try the performance I wil]ll know moreabout your product.
 
  3.00 out of 4
8/19/2017 8:51:22 PM Any dissatisfaction comes from not knowing what the computer is doing. Is it downloading, resting, processing? Trying to download PCMATIC was a chore because there was a windows update waiting as well as a Java update.
 
  3.00 out of 4
4/14/2018 8:59:26 PM decent computer, have had for 8 years. programs on it i cannot replace so want to keep
 
  3.00 out of 4
8/9/2018 12:11:13 PM I have had this laptop for several years without any major problems
 
  3.00 out of 4
11/12/2018 4:17:39 PM It's older but does the job most of the time
 
  3.00 out of 4
12/28/2011 12:22:37 AM its good too have
 
  3.00 out of 4
8/23/2010 5:34:18 AM Generally happy. Its about 2 months old now
 
  3.00 out of 4
8/30/2010 12:55:30 PM took for ever to Scan..
 
  3.00 out of 4
9/13/2010 10:51:53 PM ITS A GREAT COMPUTER IT JUST RUNS SLOW AND I JUST GOT IT.
 
  3.00 out of 4
1/19/2019 7:04:18 PM It's new to me - just bought it used so don't have much feedback yet.
 
  3.00 out of 4
10/18/2011 2:57:33 PM It's slow
 
  3.00 out of 4
11/13/2011 11:11:23 AM none at this time
 
  3.00 out of 4
9/15/2012 5:05:21 PM here lately,pc has beed acting up bandly....i play games besides that is home use..lately can not even get to the game....
 
  3.00 out of 4
9/18/2010 4:15:23 AM Bon deuxième ordinateur pour travail chez les clients
 
  3.00 out of 4
10/2/2010 12:33:34 PM this is a brand new laptop.in process of being set up for 1st time use
 
  3.00 out of 4
10/4/2010 6:20:08 PM difficulty down loading application ie itunes apple player the start to ryun and wen thet get bwt 80 to 90% complete the down load keep frezing
 
  3.00 out of 4
10/7/2010 7:44:31 PM like it
 
  3.00 out of 4
9/23/2012 11:40:13 PM zcfszgdhbf
 
  3.00 out of 4
10/2/2012 8:52:24 AM too early to tell
 
  3.00 out of 4
10/15/2012 12:52:42 AM no coment
 
  3.00 out of 4
10/15/2012 2:16:32 PM comp runs slow
 
  3.00 out of 4
11/7/2012 11:56:07 AM I am very happy with my computer I just start to notice how slow it has been from the first time i purchase it.and freezeing up.
 
  3.00 out of 4
8/31/2012 2:42:05 PM keeps dropping offline
 
  3.00 out of 4
9/6/2012 3:24:35 AM i could not get it to finch on this my lap/top till now this is my 2nd cou.
 
  3.00 out of 4
12/30/2019 4:38:24 PM I upgraded to windows 10 and want to use this computer primarily to run quickbooks. We have had it for awhile but it has not been used very mnuch. I am not sure how long we have had it. I tried installing old version of QB but it did not seem to work. I could use some help with that.
 
  3.00 out of 4
1/30/2020 2:37:49 PM I'm an occasssional user but was not always comfortable with some directions.
 
  3.00 out of 4
2/3/2020 6:47:06 PM was fairly happy with thw original Windows 7; had Office enterprise 2007. Lost function by changing to Windows 10.
 
  3.00 out of 4
3/8/2020 7:06:05 PM It is only used for weather information
 
  3.00 out of 4
3/12/2013 10:26:38 PM I am having problems with the cursor jumping around for no reason, frequently in the middle of a sentence. I can't find the cause for this, or a solution.
 
  3.00 out of 4
4/9/2013 8:02:27 PM wi-fi not working
 
  3.00 out of 4
4/11/2013 2:25:19 PM I do a lot of work with very large image files as we are an Infrared Company. The amounts of data used at any one time will slow any computer down after a while, cache files fill rapidly when doing report files. I just need to clean it regularly so it functions to my needs.
 
  3.00 out of 4
4/19/2013 7:31:56 AM getting old
 
  3.00 out of 4
1/2/2011 12:53:09 AM Love it wish it ran better all of the time.
 
  3.00 out of 4
11/17/2010 12:52:13 PM some odd time sound card creating problems
 
  3.00 out of 4
11/18/2010 6:49:28 PM Always have HP alerts I have to address
 
  3.00 out of 4
11/20/2010 11:28:43 AM windows keeps giving me errors
 
  3.00 out of 4
2/17/2013 8:27:44 AM I got what I paid for.
 
  3.00 out of 4
2/28/2013 12:34:31 AM My computer's battery life doesn't last as long as I would like it to but other than that I am happy with it.
 
  3.00 out of 4
12/5/2010 6:24:46 AM i like it alot
 
  3.00 out of 4
12/9/2010 10:45:07 AM not bad has but it's gliches
 
  3.00 out of 4
12/10/2010 2:52:23 AM every once in a while
 
  3.00 out of 4
12/27/2010 9:05:03 AM not fast enough
 
  3.00 out of 4
2/13/2011 11:39:27 AM PCMatic.com ran really slow.
 
  3.00 out of 4
3/24/2011 8:57:04 PM Works great.
 
  3.00 out of 4
3/25/2011 1:33:52 AM connection to internet is slow and not reliable
 
  3.00 out of 4
2/23/2011 9:34:22 AM Mouse area not sensitive enough to finger movement.
 
  3.00 out of 4
2/26/2011 7:54:43 PM AVG pop up's
 
  3.00 out of 4
2/7/2021 4:14:47 PM runs slow, has been used by others downloading games and other unknown content.
 
  3.00 out of 4
3/2/2021 2:22:21 PM confusing how to load onto PC to work automatically all the time.
 
  3.00 out of 4
7/30/2010 3:41:02 PM Says screen resolution is not on right setting, when it is. Have to restart the computer for it to recognized the CD/DVD ROM drive.
 
  3.00 out of 4
8/11/2010 6:02:05 PM quest DNS is killing my computer and i am trying to get rid of it i hope this helps
 
  3.00 out of 4
1/30/2011 10:29:51 PM Mainly used for net surfing and watching TV.
 
  3.00 out of 4
2/5/2011 6:06:37 PM it freezez up. sometimes restarts on its own.
 
  3.00 out of 4
2/12/2011 2:51:11 PM weak signal verizon internet
 
  3.00 out of 4
3/21/2011 7:45:28 PM yay
 
  3.00 out of 4
5/3/2011 10:03:19 PM it ok
 
  3.00 out of 4
3/17/2011 10:55:01 PM Do not know yet
 
  3.00 out of 4
3/10/2011 11:57:48 AM is working good
 
  3.00 out of 4
5/15/2012 12:41:39 PM the computer is nice but runs slow and locks up alot.
 
  3.00 out of 4
4/26/2011 7:24:32 PM sometimes it freezes up and I have to close out and reenter
 
  3.00 out of 4
4/6/2011 2:36:41 PM IF INACTIVE FOR A LITTLE BIT U HAVE TO RESTART
 
  3.00 out of 4
4/14/2011 5:04:44 AM Iand my son do not like the keyboard feel or touch for quick typing.
 
  3.00 out of 4
10/5/2011 10:15:04 AM Thia PC was a gift
 
  3.00 out of 4
10/6/2011 12:54:17 PM hope that this speeds up my computer
 
  3.00 out of 4
9/19/2021 3:02:12 PM I needed an older computer for some legacy equipment that won't work with Win10
 
  3.00 out of 4
7/12/2011 5:10:22 PM IT JUST STARTS UPDATING THINGS WITHOUT NOTICE AND STOP US FROM DOING WHAT WE WANT WHEN WE TO
 
  3.00 out of 4
3/10/2012 7:31:21 PM I don't really know, since this just ran, and I haven't used it yet.
 
  3.00 out of 4
7/20/2012 10:30:24 AM NA
 
  3.00 out of 4
7/24/2012 3:45:55 PM locks up a lot...get program not responding
 
  3.00 out of 4
1/22/2013 12:25:11 PM .
 
  3.00 out of 4
6/22/2012 5:19:42 PM happy
 
  3.00 out of 4
1/14/2013 3:45:37 PM hi
 
  3.00 out of 4
7/18/2014 4:22:46 PM Just installed
 
  3.00 out of 4
12/10/2012 3:23:29 PM so far it is working fine.
 
  3.00 out of 4
12/29/2013 2:24:56 PM it is very slow
 
  3.00 out of 4
11/22/2012 12:26:34 AM The wierd graphics while the scan is running is kind of disconcerting. It scared my mom. She thought it was a scam.
 
  3.00 out of 4
11/26/2012 12:41:25 PM its okay
 
  3.00 out of 4
5/28/2013 6:51:00 PM 1
 
  3.00 out of 4
9/7/2013 6:15:55 PM downloaded something that was a long running script. did not know how to get rid of it
 
  3.00 out of 4
4/30/2013 4:03:38 PM small computer, she sometimes try to things computer canndot do
 
  3.00 out of 4
5/7/2013 8:36:35 PM Just purchased. Have to see how it keeps working.
 
  3.00 out of 4
5/12/2014 4:13:57 PM had to run recover after installing pc matic and have not been able to install backup dick
 
  3.00 out of 4
3/30/2014 3:04:36 PM this pc has allways been some what slow
 
  3.00 out of 4
4/2/2014 4:57:38 PM It is slow coming on and opening programs.
 
  3.00 out of 4
4/26/2014 11:28:25 AM sometimes hard to use all the fratures as I am not Tech Savy
 
  3.00 out of 4
11/9/2013 10:28:29 AM its slow
 
  3.00 out of 4
11/25/2013 11:30:40 PM Has a replacement HDD. Seems OK.
 
  3.00 out of 4
12/1/2013 11:12:33 PM Going well with a new hard drive!
 
  3.00 out of 4
7/12/2014 9:03:32 PM I would like to have more memory and full 64 bit Windows 7 pro. I tried to buy one a week ago from Costco, just what I wanted, but so did everyone else, so I didn't get one. The price of that machine was reasonable, I did buy an 8.1, but didn't like it and couldn't stand it so I have been trying to get some manufactors to build me one with at least 12 to 16 gig if memory, which can be done. I would like this computer to get cleaned up so it will work better, that is why I installed PC Matic.
 
  3.00 out of 4
8/25/2014 9:31:32 PM this was the 1st time I used it.
 
  3.00 out of 4
7/24/2014 1:54:33 PM Sometimes I have to reboot to get out of a slow or unresponsive screen.
 
  3.00 out of 4
7/19/2014 2:36:17 PM very slow, glitches
 
  3.00 out of 4
7/19/2014 9:22:04 PM i could not print where it shows i bought it how can i find out that i bought it and save it in my computer
 
  3.00 out of 4
7/18/2011 12:29:32 AM Windows son't load certain webpages. Wireless internet stop working often.
 
  3.00 out of 4
9/25/2011 9:15:18 PM keyboard not working until logout login routine after initial boot up
 
  3.00 out of 4
11/30/2011 5:37:24 PM new to me, this compaq was just purchased used, but in good shape, from what I can tell.. don't know much about it, so am hoping to learn here.
 
  3.00 out of 4
2/10/2011 2:00:08 AM Checking for keyloggers and such
 
  3.00 out of 4
2/10/2011 3:50:18 AM I am happy with it, it does what i need it too, when i need it too, although i have had a problem or two with recovery system coming up when booting up.......and when closing down most times i get message saying program still running do you want to force shut down or cancel, but nothing ever appears in task manager.
 
  3.00 out of 4
3/3/2011 11:00:34 PM Internet browsing and all applications except three are the main problem. The both of them, and booting up which takes about six to seven minutes. the three applications are Itunes, Serato (DJing software), and Virtual DJ (obviously, also DJing software). The relationship between these three applications is that they all usae music files. But i keep all my music on an external hard drive and even when not using the music, the programs still take forever to load!
 
  3.00 out of 4
4/18/2011 9:49:07 PM It's ok most of the time but sometimes it hangs up like something is running toooo much ram...
 
  3.00 out of 4
9/26/2014 5:50:44 PM just bought
 
  3.00 out of 4
9/30/2014 1:04:43 PM some what hesitant about this at this time. quit running script during fix and second scan
 
  3.00 out of 4
8/25/2010 12:10:11 AM bought it in walmart for $348
 
  3.00 out of 4
1/6/2012 3:10:07 PM when booting up i have to hit the on/off switch two times. the esc key works like the windows flag key until i go through the process of switching users even though i am the only user listed
 
  3.00 out of 4
6/19/2012 4:46:11 PM code 24 on usb not recognized
 
  3.00 out of 4
12/31/2012 9:49:15 AM keep getting BSOD.
 
  3.00 out of 4
11/11/2014 3:36:43 PM it needs more memory it has 2gb
 
  3.00 out of 4
10/30/2014 5:09:23 PM Occasional freeze ups and slow running, but usually works OK.
 
  3.00 out of 4
10/17/2014 11:23:36 PM Would like the computer to run faster.
 
  3.00 out of 4
10/23/2014 2:06:57 PM it is slow when using internet
 
  3.00 out of 4
12/27/2014 8:22:15 AM too early to tell
 
  3.00 out of 4
12/31/2014 7:14:43 AM it runs good but i have something that is on it that tries to download software all the time that i dont want, and it does lag alot when i try to play my game
 
  3.00 out of 4
2/4/2012 6:02:26 PM Complementary scan, provided by: ACG.
 
  3.00 out of 4
9/13/2013 9:18:24 AM ATII/O communications processor SM Bus controller
 
  3.00 out of 4
4/26/2011 10:00:40 PM it freezes up
 
  3.00 out of 4
5/27/2015 4:54:54 PM runs good when clean
 
  3.00 out of 4
4/9/2015 2:17:06 PM I bought this PC Matic to speed up my PCs
 
  3.00 out of 4
8/27/2015 2:37:44 PM it's older and slower than i wish, but for what it gets used for its ok
 
  3.00 out of 4
8/29/2015 3:56:41 AM recently installed windows 10 home so wwe'll see how it goes
 
  3.00 out of 4
7/21/2015 6:12:22 PM good at first after many ms updates went slower and slower, now can hardly get anything done
 
  3.00 out of 4
7/31/2015 10:50:10 AM dont know yet, just got it
 
  3.00 out of 4
8/5/2015 9:38:00 PM i just recieved this pc from a family member.
 
  3.00 out of 4
11/17/2015 9:20:39 AM Quickbooks runs a little slow and I have to restart at least once a day cause it freezes up
 
  3.00 out of 4
7/7/2011 9:36:46 AM Videos just started loading slowly
 
  3.00 out of 4
1/23/2012 3:28:22 PM not a fast pc overall but works for what I use it for. Don't like the keyboard though. Have to really hit the keys like an old fashioned typewriter to get it to connect with keys sometimes.
 
  3.00 out of 4
8/6/2013 6:24:48 AM poor wifi connection
 
  3.00 out of 4
3/10/2011 10:29:07 PM Not happy with windows7. problems with windows7 and wireless.
 
  3.00 out of 4
2/19/2013 5:44:41 AM greaat pc will upgrade if needed
 
  3.00 out of 4
2/19/2013 5:53:37 AM will be upgraading
 
  3.00 out of 4
8/19/2010 7:34:31 PM Cost $330 - seems good for the price.
 
  3.00 out of 4
2/8/2016 8:23:28 PM havent tested since ive scanned
 
  3.00 out of 4
4/3/2015 9:38:28 PM ok
 
  3.00 out of 4
2/15/2016 9:02:36 PM purchased the speed scan program to repair 388 things, but the person said there wher 1688 or more problems that needed to be repaird, at a cost of about $300.00. This is NOT uhat i expected from PCMATIC!!!!! Jay
 
  3.00 out of 4
2/17/2015 7:11:50 PM Something is eating up the memory.
 
  3.00 out of 4
4/6/2016 7:59:43 AM some problems sinking programs with window 10
 
  3.00 out of 4
4/8/2016 4:37:21 PM Running too slow.
 
  3.00 out of 4
11/28/2015 8:22:15 AM You need to ask me these questions after I see the results, not before.
 
  3.00 out of 4
12/3/2015 1:14:11 AM I would like a better computer, but this one was given to me and I have to make it work for quite some time.
 
  3.00 out of 4
12/21/2015 6:31:26 PM Not sure yet, I will late you know when my computer starts running faster
 
  2.00 out of 4
1/5/2016 5:47:22 PM This computer is about 5-6 years old and runs very slowly.
 
  2.00 out of 4
4/10/2016 1:44:25 AM I got this from my sister who knows less about computers than I do and im illiterate and someone had put a bunch of stuff on it I don,t think I need but I dn,t know what to do about it.
 
  2.00 out of 4
11/22/2015 8:52:35 PM Hardly ever used and does not perform like new.
 
  2.00 out of 4
3/18/2015 11:22:19 PM takes forever to load items,google,my comp etc...
 
  2.00 out of 4
10/31/2016 5:36:09 PM bacame very slow
 
  2.00 out of 4
11/6/2016 1:50:42 PM it has been super slow
 
  2.00 out of 4
2/14/2016 5:52:53 PM slow slow slow
 
  2.00 out of 4
6/28/2015 2:29:24 PM Too slow especially with internet.
 
  2.00 out of 4
7/6/2015 10:53:37 PM PC is too slow. Did not recognize DVD or CD disk when it was already loaded in compartment. Sometimes hard to close windows or start. Frequent cursor freezing....many problems.
 
  2.00 out of 4
7/20/2015 2:27:18 PM slow to start up and slow to shut down, freezes and needs to be rebooted
 
  2.00 out of 4
11/17/2015 5:21:27 PM slow and irrat6ic. unreliable
 
  2.00 out of 4
3/14/2016 3:02:16 PM had to restart pcmatic twice and still have a slow computer
 
  2.00 out of 4
4/2/2016 10:37:36 PM freezes up on occasion
 
  2.00 out of 4
3/8/2011 3:18:49 AM the computer is getting extremely slow and we cant figure out why
 
  2.00 out of 4
7/1/2011 10:08:04 PM Programs load too slow
 
  2.00 out of 4
8/7/2015 10:12:36 PM very slow
 
  2.00 out of 4
8/10/2015 7:29:19 PM runs slowly sometimes
 
  2.00 out of 4
8/12/2015 11:54:53 PM Freq hangs up. Very slow
 
  2.00 out of 4
8/18/2015 3:08:54 PM very very slow freezeing up
 
  2.00 out of 4
7/25/2015 10:11:03 AM skow, crashes, freezes, requiring reboot
 
  2.00 out of 4
7/30/2015 9:31:33 AM Computer has been good but now windows updates takes forever. takes to long to boot, etc. I am installing it back to factory settings. like new out of the box for a second time
 
  2.00 out of 4
8/29/2015 8:41:26 AM It starts up slow when turned on. It seems to freeze up alot and takes a long time to upload pages on the internet.
 
  2.00 out of 4
4/10/2015 10:38:05 AM sucks
 
  2.00 out of 4
6/6/2015 3:22:31 PM slow graphics
 
  2.00 out of 4
6/10/2015 1:44:09 PM Extremely slow and limited disc space
 
  2.00 out of 4
5/2/2015 12:30:05 PM It has been running very slowly
 
  2.00 out of 4
5/14/2015 8:56:20 PM very slow
 
  2.00 out of 4
5/17/2015 8:03:05 PM new one to me we shall see/ bought used
 
  2.00 out of 4
9/16/2012 10:57:13 PM Pages on internet stop responding.
 
  2.00 out of 4
3/19/2011 3:39:38 AM Easily overheats, and the cd drive has been buggy.
 
  2.00 out of 4
11/23/2014 7:19:17 PM very slow and unresponsive
 
  2.00 out of 4
11/28/2014 10:07:11 PM It runs very slow and backround programs always seem to be running
 
  2.00 out of 4
1/17/2015 7:23:30 PM alot of freeze up
 
  2.00 out of 4
12/25/2014 2:54:26 PM runs slowly and locks up frequently
 
  2.00 out of 4
12/26/2014 6:59:11 PM too slow
 
  2.00 out of 4
10/29/2014 12:03:44 AM Runs way to slow
 
  2.00 out of 4
10/30/2014 4:59:11 PM freezes up a lot and runs very slow
 
  2.00 out of 4
2/3/2016 8:16:19 PM slow loading and slow on internet
 
  2.00 out of 4
11/17/2014 11:36:02 AM runs slow and freezes
 
  2.00 out of 4
11/12/2014 12:02:21 AM Slow and quirkey.
 
  2.00 out of 4
10/27/2013 9:44:14 PM The video card is not working right.
 
  2.00 out of 4
9/12/2014 12:15:41 AM It is very slow
 
  2.00 out of 4
9/15/2014 9:43:23 PM It is not up to par as my other computers are.
 
  2.00 out of 4
2/23/2012 3:44:32 PM during gaming pc locks up
 
  2.00 out of 4
3/4/2014 5:56:37 PM Running too slow
 
  2.00 out of 4
3/26/2014 4:50:13 PM too slow, takes forever to load a webpage
 
  2.00 out of 4
12/22/2013 7:15:18 PM It is running slowly and keeps locking up. Especially when playing games.
 
  2.00 out of 4
6/3/2013 8:37:38 PM to early to tell
 
  2.00 out of 4
6/14/2013 4:40:16 PM It just seems to have a lot of problems between the battery connection and running slow
 
  2.00 out of 4
6/16/2013 6:30:46 PM too slow
 
  2.00 out of 4
6/19/2013 7:51:59 PM It constantly freezes up, runs slow, can't download
 
  2.00 out of 4
6/30/2013 10:21:42 PM very slow , crashes , freezes ,just not very good performance
 
  2.00 out of 4
12/5/2012 11:35:52 PM i need to fix my windows update
 
  2.00 out of 4
7/28/2013 2:15:15 PM I'll be on the internet or playing a game and it just stops, shuts down, and has to restart a lot.
 
  2.00 out of 4
7/21/2013 4:11:16 PM It has to be rebooted constantly and it is very slow
 
  2.00 out of 4
1/6/2013 3:45:45 PM sometimes when I'm typing it will stop and I have to place the curser where I need it to be to continue.
 
  2.00 out of 4
2/25/2012 8:11:49 AM it is junk
 
  2.00 out of 4
3/6/2012 5:05:03 PM it has been slow,it freezes up, it has been hard to get things done.
 
  2.00 out of 4
6/30/2012 1:53:14 PM this pc was pre owned
 
  2.00 out of 4
3/22/2012 9:22:33 PM not sure about this pc yet. was my dads. he is in a rest home now and i have taken over it as he cannot use it.
 
  2.00 out of 4
3/29/2012 7:49:08 PM More often than not the computer wont open certain web pages, and if it does open them the entire internet browser will close
 
  2.00 out of 4
4/1/2012 6:01:50 PM Runs slow, locking up, overheating, getting kicked off web at anytime, etc . You name it and it has happened.
 
  2.00 out of 4
4/28/2012 1:17:56 PM works like shit
 
  2.00 out of 4
7/25/2011 11:29:59 AM internet explorer keepsm telling me i cant acess sites ver slow on internet
 
  2.00 out of 4
7/1/2011 8:59:05 PM my video card cannot keep up with streaming video from netflix or even dvds. it got better after the 1st scan from PC tune up but it is back to running slow.
 
  2.00 out of 4
9/29/2011 1:31:43 PM Begins to slow down with minimal application usage
 
  2.00 out of 4
8/25/2011 11:26:31 AM Has always had issues with freezing on interenet
 
  2.00 out of 4
3/29/2011 9:05:12 PM programs stop responding
 
  2.00 out of 4
3/30/2011 5:24:37 PM what has it done? this screen poped up after I ran free down load. I won't know until I go back to using the computer
 
  2.00 out of 4
4/19/2011 11:13:38 AM runs poorly
 
  2.00 out of 4
4/20/2011 7:50:27 PM slow to boot
 
  2.00 out of 4
4/26/2011 7:56:07 PM problems instaling programs
 
  2.00 out of 4
3/14/2011 11:38:14 PM Freezes all the time. Slow response
 
  2.00 out of 4
8/27/2020 7:29:32 PM incredibly
 
  2.00 out of 4
11/9/2010 6:07:10 AM scan not complete
 
  2.00 out of 4
12/22/2010 1:38:27 PM it is slow cant get internet
 
  2.00 out of 4
12/23/2010 9:35:17 PM I have loaded programs only to find out they aren't there when I used them. Hard to do anything with it.
 
  2.00 out of 4
12/10/2010 4:36:16 PM it runs exertmely slow
 
  2.00 out of 4
12/19/2010 7:24:39 PM locks up
 
  2.00 out of 4
3/3/2013 12:11:05 PM internet pages wont load
 
  2.00 out of 4
2/19/2013 8:36:35 PM very glitchy and slow....
 
  2.00 out of 4
2/21/2013 8:23:57 PM Wish it would process faster
 
  2.00 out of 4
1/26/2013 10:10:04 PM I'll have to get someone else to help me with this application.
 
  2.00 out of 4
2/16/2013 6:41:25 PM very very slow unreliable
 
  2.00 out of 4
4/5/2013 3:17:18 PM this computer is used to play games on CD's and is not internet connected
 
  2.00 out of 4
1/27/2011 8:31:19 PM has always seemed to run slow
 
  2.00 out of 4
11/7/2012 8:16:53 PM running slow and freezing up
 
  2.00 out of 4
11/9/2012 5:58:39 PM Don't see a change
 
  2.00 out of 4
7/21/2019 4:48:47 PM slow and needs pdated
 
  2.00 out of 4
10/11/2010 10:57:51 PM its realy slow
 
  2.00 out of 4
9/20/2010 8:14:08 PM this laptop mouse pad locks up and prevents the use of the mouse. I believe it may need an updated driver. Thids computer is less than 10 days old. A representative at COMP USA recommended this problem as a way to resolve the laptop mouse issue.
 
  2.00 out of 4
9/19/2012 1:28:18 PM didn'r know how to keep it running smoothly
 
  2.00 out of 4
2/21/2011 10:59:08 AM with wan miniport(pppp08) pop-up
 
  2.00 out of 4
10/20/2011 8:02:10 PM It's just not near as fast as it was when I bought it refurbed at the first of the year. Had a lock up problem but I think I have fixed that problem. It was during that time It became unable to perform a Check Disk on it. It states unable to perform check disk due to a resently installed program but the only thing I had installed on it was a new printer (Kodak) I uninstalled it and tried check disk again. It still will not perform a check disk. Do not care for WINDOWS 7 much prefer XP.
 
  2.00 out of 4
1/26/2019 8:35:24 AM can't log on to newrouter
 
  2.00 out of 4
1/1/2012 7:51:09 PM My computer is slow and cannot handle as many progams running at one time as it should be able to.
 
  2.00 out of 4
11/22/2011 4:18:56 PM downloads are slow and freezes frequently
 
  2.00 out of 4
12/18/2011 8:50:30 AM It runs very slowly and locks up frequently
 
  2.00 out of 4
1/13/2012 1:21:28 PM SLOW, HANGS UP, SHUTS DOWN A LOT
 
  2.00 out of 4
2/2/2012 3:10:15 PM Performance is not good just after 7 months of owning it.
 
  2.00 out of 4
2/6/2018 5:58:36 PM just got it back from repair facility.o buy a disk with a generic OS with WIN7 on it, and use my product key. I had to go trough an arduious experience to get the download for the network controller drivers. I now have them installed. and this because the backup disks got corrupted?oreal time info yu any! So I can't give yet as I have not used it. wanted a security program on it firs. that's where you come in I hope.
 
  2.00 out of 4
12/30/2017 10:32:04 AM it is an older unit but does pretty much what I need to do. It is slow, and has gliches every so often.
 
  2.00 out of 4
1/22/2018 6:27:01 PM Runs really slow
 
  2.00 out of 4
8/26/2017 5:53:43 PM slowand tedious
 
  2.00 out of 4
8/12/2017 3:39:59 PM The program is not running on a regular basis
 
  2.00 out of 4
11/28/2017 10:21:45 PM available disc space is low
 
  2.00 out of 4
3/29/2015 5:18:41 PM SLOW~!!!!
 
  2.00 out of 4
3/8/2015 3:08:56 PM running slow.
 
  2.00 out of 4
3/12/2015 4:08:15 PM Slow, Locks-up, and sometimes wont start. other people use it, that now has changed.
 
  2.00 out of 4
2/21/2015 5:28:19 PM Painfully slow to start up and while it does anything
 
  2.00 out of 4
3/4/2017 7:48:38 PM cant get rid of a pop up when booting up. laptop takes too long to boot up.
 
  2.00 out of 4
3/8/2017 6:58:58 AM runs slow
 
  2.00 out of 4
7/7/2016 9:06:19 PM runs slow
 
  2.00 out of 4
7/30/2016 5:47:45 PM just purchased used
 
  1.00 out of 4
7/31/2016 12:50:40 PM just purchased this used laptop from a pawn shop yesterday
 
  1.00 out of 4
8/13/2018 10:06:38 AM very slow and glitchy
 
  1.00 out of 4
12/21/2010 8:00:51 PM this cpu sucks *** it runs like its from the 1900's
 
  1.00 out of 4
2/15/2011 6:00:53 PM Since momenet I bought this laptop it has crashed, and I mean since day one of owning it. I brought it to Best Buy, and they said there is a softwear issues that involes spyware and adware with virus on this computer.
 
  1.00 out of 4
4/25/2011 5:02:55 PM I can't say anything, because I have no idea waht you did.
 
  1.00 out of 4
6/19/2011 5:22:51 PM Constant problems with a failure to shutdown properly, slow response time, overall bad performance
 
  1.00 out of 4
6/22/2011 10:53:10 AM I fear I may have been hacked already.
 
  1.00 out of 4
6/28/2012 8:34:04 PM could be faster a nd stay on internet
 
  1.00 out of 4
1/17/2013 11:33:05 AM slow and the dvd player stopped working
 
  1.00 out of 4
12/30/2012 11:20:59 AM Some block comes up everytime I have to do something. Then you have to click it 4 or 5 times for it to go away.
 
  1.00 out of 4
11/2/2013 12:07:27 PM The internet is very slow
 
  1.00 out of 4
5/21/2014 12:41:29 PM pop up to much runs very slow
 
  1.00 out of 4
8/16/2014 11:34:38 PM very freq crashes
 
  1.00 out of 4
9/20/2014 2:46:16 AM hangs up all the time; operates very very slowly
 
  1.00 out of 4
9/9/2014 3:41:20 PM havent run it yet
 
  1.00 out of 4
11/13/2014 4:34:18 PM Takes long time to boot-up and slow between app changes.
 
  1.00 out of 4
11/17/2014 12:22:12 AM Unusably slow
 
  1.00 out of 4
11/11/2014 6:32:19 PM I have two computers, this laptop, and a desktop. I paid my 50.00 on my desktop, and hopefully both my computers are protected, and will be cleaned up. Thank You
 
  1.00 out of 4
12/22/2014 11:26:21 AM frequent freezes
 
  1.00 out of 4
11/15/2012 9:25:59 PM the cpu runs at 100% most of the time and everything runs extremely slow
 
  1.00 out of 4
4/28/2015 10:28:56 PM very very slow internet. freezes
 
  1.00 out of 4
8/5/2015 12:19:08 PM This is the same computer as JLR-HPLaptop. PC has been very very slow; NO improvement since JLR obtained PCMatic service almost 1 yr ago. Have just chg'd software to Windows 10; this is not Windows 8. It used to be faster when first bought by JLR. Cleaning & defrag has not made it better, even when done by PCMatic. What is error 107?
 
  1.00 out of 4
8/1/2015 1:59:22 PM very slow, boot up takes for ever. AVG security slows it down, I cannot uninstall it.
 
  1.00 out of 4
2/17/2013 1:40:02 AM I have to run it in safe mode in order to get anything done
 
  1.00 out of 4
1/17/2016 6:17:41 PM because of pitsop i had to recover from new
 
  1.00 out of 4



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